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By (user no longer on site) OP   
over a year ago

Tried to nook a flight today, much gnashing of teeth, so thought I would de-wind by sharing it with you.

ON WEB SITE flight out £ 110.00 Flight back £ 65

"Oh, not so bad thinketh I "

PHONE UP, credit card clutched in sticky paw : " I'd like to book flight ACXY Please "

REPLY: no problem sir, that will be

£ 310.00

EH ? IT SAYS £ 175.00 ON THE TINETRNETWEBPAGE I HAVE IN FRONT OF ME

REPLY : "Yes Sir, that's £ 110.00 outbound, £ 65.00 inbound, plus £ 75.00 booking fee, plus £ 25 baggage allowance, plus £ 10 to reserve a seat plus £ 25 credit card charge !

Stuff me, so at say £ 7.50 an hour it takes you 10 hours to process this booking ? " err no sir", and it's only a short flight, so I won't reserve a seat, I'll stand. " err no sir, you have to book a seat "

Balls to them, I'm taking an extra couple of days of work and taking the train.

If they'd said the price was £ 310.00 in the first place fair enough.

God I'm getting old

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By (user no longer on site)
over a year ago

[Removed by poster at 08/05/13 16:07:48]

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By *ittle_brat_evie!!Woman
over a year ago

evesham

The credit card charge and booking fees quoted are extortionate!!!

Credit card fees cannot be more than it actually costs to process the transaction so I'd say they were illegal for sure!

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By *Ryan-Man
over a year ago

In Your Bush

[Removed by poster at 08/05/13 16:35:31]

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By *Ryan-Man
over a year ago

In Your Bush

[Removed by poster at 08/05/13 16:35:42]

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By *Ryan-Man
over a year ago

In Your Bush

Ah bugger it...

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By (user no longer on site)
over a year ago


"Ah bugger it..."

pmsl

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By *reelove1969Couple
over a year ago

bristol

where you going to ??

have you tried other airlines .. they do seem to vary quite a lot on prices

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By *reelove1969Couple
over a year ago

bristol

depending on where your going and when you may find the trains to be even more expensive

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By (user no longer on site) OP   
over a year ago


"depending on where your going and when you may find the trains to be even more expensive "

thanks, appreciate the thought and the reply, but not for me, longer in time, but much cheaper

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By *etillanteWoman
over a year ago

.


"depending on where your going and when you may find the trains to be even more expensive

thanks, appreciate the thought and the reply, but not for me, longer in time, but much cheaper"

Sometimes when you take travelling to and from the airport, waiting time, it's not that different. Either way I wthink the train will be more relaxing

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By (user no longer on site)
over a year ago

Low cost airlines use a somewhat flexible business model that alters as the market allows.

I would always look at using an airline website directly as calling into call centres / travel agents will usually incur a mark up fee.

It is sometimes better to look at legacy carriers (such as BA) to see what their inclusive fares are. They are sometimes cheaper than the 'low cost' alternative.

That said, on many domestic / intra-european flights many of those carriers have also adopted a 'low cost' model to retain business whilst reducing opeational losses.

So where you are going will make a difference.

Also WHEN you travel will make a difference too - generally midweek is much cheaper than weekend. term time is cheaper than school hols etc.

They aren't daft either, so if say there is a sporting event on in a city, fares will often rise astronomically.

You try and book a flight from Munich or Dortmund to London over the Bank Holiday weekend and expect to pay at least £100 more than you would a week or two later.

Booking in advance will also find you cheaper fares than looking nearer the date.

The more seats sold, the more the price goes up.

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By (user no longer on site) OP   
over a year ago

Very good advice.

The main thing I find exasperating is if they say £ 300 in the first place then fine, but to say £ 150 then another £ 150 is such a bad business model to me !

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