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"Why are jobcentre staff so rude is it how they are trained?" I highly doubt it. We're they really rude or just not giving you the answer you wanted? | |||
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"Its cos they dont take our advice when we tell them to go and get fucked !! " pmsl | |||
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"Why are jobcentre staff so rude is it how they are trained? I highly doubt it. We're they really rude or just not giving you the answer you wanted?" speaking in a rude tone of voice and asking me direct questions and sighing when i cant provide all the details. then they say because i cant provide their details that they want that its my fault and i will have to rearrange an appointment. when i go there the atmosphere is hostile. there are bouncers on the door and people get very upset and wound up. its a very rude, hostile and intimidating place for anyone. | |||
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"Why are jobcentre staff so rude is it how they are trained? I highly doubt it. We're they really rude or just not giving you the answer you wanted? speaking in a rude tone of voice and asking me direct questions and sighing when i cant provide all the details. then they say because i cant provide their details that they want that its my fault and i will have to rearrange an appointment. when i go there the atmosphere is hostile. there are bouncers on the door and people get very upset and wound up. its a very rude, hostile and intimidating place for anyone. " the name bouncers dont exists they are security staff and there their for all protection | |||
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"I find them rude and condescending in some cases, pleasant and professional in others, its life I suppose. What annoyed me was after 20 years in senior retail management earning £50k plus a year, I lost my job, straight away they wanted to send me to the likes of Poundland for "experience", WTF? I had been a senior store manager for over a decade! Recently re trained as a chef at my own expense, selling my house etc , straight away the job centre wants me to apply for Kitchen Porter jobs on minimum wage when I have just finished top of my course on a diploma in culinary arts ! They need less stress on getting numbers down , more on actually helping people. " The jobcentre are useless. They know the jobs dont exist so they have to fob people off with daft answers. Thats why the security guards are there. | |||
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"I find them rude and condescending in some cases, pleasant and professional in others, its life I suppose. What annoyed me was after 20 years in senior retail management earning £50k plus a year, I lost my job, straight away they wanted to send me to the likes of Poundland for "experience", WTF? I had been a senior store manager for over a decade! Recently re trained as a chef at my own expense, selling my house etc , straight away the job centre wants me to apply for Kitchen Porter jobs on minimum wage when I have just finished top of my course on a diploma in culinary arts ! They need less stress on getting numbers down , more on actually helping people. The jobcentre are useless. They know the jobs dont exist so they have to fob people off with daft answers. Thats why the security guards are there. " in any work place you have security staff it makes you feel safe would you like to be swore at punch at or spat at by a customer i wouldn't | |||
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"Why are jobcentre staff so rude is it how they are trained? I highly doubt it. We're they really rude or just not giving you the answer you wanted? speaking in a rude tone of voice and asking me direct questions and sighing when i cant provide all the details. then they say because i cant provide their details that they want that its my fault and i will have to rearrange an appointment. when i go there the atmosphere is hostile. there are bouncers on the door and people get very upset and wound up. its a very rude, hostile and intimidating place for anyone. " all of what you have said seems like its an extension of your feelings about being there in my eyes. you couldnt give them the information they required, were you made aware of the information they needed beforehand? | |||
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"I find them rude and condescending in some cases, pleasant and professional in others, its life I suppose. What annoyed me was after 20 years in senior retail management earning £50k plus a year, I lost my job, straight away they wanted to send me to the likes of Poundland for "experience", WTF? I had been a senior store manager for over a decade! Recently re trained as a chef at my own expense, selling my house etc , straight away the job centre wants me to apply for Kitchen Porter jobs on minimum wage when I have just finished top of my course on a diploma in culinary arts ! They need less stress on getting numbers down , more on actually helping people. The jobcentre are useless. They know the jobs dont exist so they have to fob people off with daft answers. Thats why the security guards are there. in any work place you have security staff it makes you feel safe would you like to be swore at punch at or spat at by a customer i wouldn't" Work in care getting punched and spat at is a daily thing | |||
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"Why are jobcentre staff so rude is it how they are trained? I highly doubt it. We're they really rude or just not giving you the answer you wanted? speaking in a rude tone of voice and asking me direct questions and sighing when i cant provide all the details. then they say because i cant provide their details that they want that its my fault and i will have to rearrange an appointment. when i go there the atmosphere is hostile. there are bouncers on the door and people get very upset and wound up. its a very rude, hostile and intimidating place for anyone. all of what you have said seems like its an extension of your feelings about being there in my eyes. you couldnt give them the information they required, were you made aware of the information they needed beforehand?" From personal experiance when I've recieved letters requesting attendance it's always had info of what I've had to take x | |||
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"Why are jobcentre staff so rude is it how they are trained? I highly doubt it. We're they really rude or just not giving you the answer you wanted? speaking in a rude tone of voice and asking me direct questions and sighing when i cant provide all the details. then they say because i cant provide their details that they want that its my fault and i will have to rearrange an appointment. when i go there the atmosphere is hostile. there are bouncers on the door and people get very upset and wound up. its a very rude, hostile and intimidating place for anyone. all of what you have said seems like its an extension of your feelings about being there in my eyes. you couldnt give them the information they required, were you made aware of the information they needed beforehand? From personal experiance when I've recieved letters requesting attendance it's always had info of what I've had to take x" they dont send letters any more they have even forgotten to send me an email confirmation of things i need to bring. so ill just have to take all my paperwork and put it in the car and then if they need it i will get it. | |||
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"I know they arent going to be helpful. im dreading tomorrows interview. I am currently employed but I need a new job. I'm dreading it tomorrow because I know how unhelpful they are. " be help full to them n in return they will for you | |||
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"I know they arent going to be helpful. im dreading tomorrows interview. I am currently employed but I need a new job. I'm dreading it tomorrow because I know how unhelpful they are. be help full to them n in return they will for you" when im in the jobcentre its a battle against my ego and if im honest, I hate being there. its just as much my problem as anyone elses but it would be nice to have the jobcentre a bit more trained in customer service rather than treating people like scroungers | |||
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"Why are jobcentre staff so rude is it how they are trained? I highly doubt it. We're they really rude or just not giving you the answer you wanted? speaking in a rude tone of voice and asking me direct questions and sighing when i cant provide all the details. then they say because i cant provide their details that they want that its my fault and i will have to rearrange an appointment. when i go there the atmosphere is hostile. there are bouncers on the door and people get very upset and wound up. its a very rude, hostile and intimidating place for anyone. all of what you have said seems like its an extension of your feelings about being there in my eyes. you couldnt give them the information they required, were you made aware of the information they needed beforehand? From personal experiance when I've recieved letters requesting attendance it's always had info of what I've had to take x they dont send letters any more they have even forgotten to send me an email confirmation of things i need to bring. so ill just have to take all my paperwork and put it in the car and then if they need it i will get it. " Oh. That's strange because I've recieved 2 letters regarding an appointment in the last month. Maybe different areas are different then. | |||
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"Why are jobcentre staff so rude is it how they are trained? I highly doubt it. We're they really rude or just not giving you the answer you wanted? speaking in a rude tone of voice and asking me direct questions and sighing when i cant provide all the details. then they say because i cant provide their details that they want that its my fault and i will have to rearrange an appointment. when i go there the atmosphere is hostile. there are bouncers on the door and people get very upset and wound up. its a very rude, hostile and intimidating place for anyone. all of what you have said seems like its an extension of your feelings about being there in my eyes. you couldnt give them the information they required, were you made aware of the information they needed beforehand? From personal experiance when I've recieved letters requesting attendance it's always had info of what I've had to take x they dont send letters any more they have even forgotten to send me an email confirmation of things i need to bring. so ill just have to take all my paperwork and put it in the car and then if they need it i will get it. " so you didnt think to follow this up? if i was going to the job centre i would expect to need o take things ith me and if i wasnt told i am sure there are ways o find out what i need to bring. they are not there to babysit you after all | |||
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"In my jobcenter I have been treated with politness and courtesy by all the staff. There very very helpful to me and I can have a laugh with them. So not all places/jobcenters are the same. " same as me they no its tough out there but you just need to follow the rules a bit an you get on with it | |||
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"1. Take some responsibility. If you didn't get letters phone up and ask what information you need to take with you. 2. If they sigh and show a less than professional attitude - smile and think what a cunt but you still have to help me. 3. If you lack the character to bear their rudeness ask politely to see a supervisor or simply request a change of cunt. 4. When you have been helped , thank the cunt that helped you. Or be really radical and look for a job yourself. Going to the Job Centre is not a legal requirement when simply finfding a job. " Pmpl | |||
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"Why are jobcentre staff so rude is it how they are trained? I highly doubt it. We're they really rude or just not giving you the answer you wanted? speaking in a rude tone of voice and asking me direct questions and sighing when i cant provide all the details. then they say because i cant provide their details that they want that its my fault and i will have to rearrange an appointment. when i go there the atmosphere is hostile. there are bouncers on the door andi people get very upset and wound up. its a very rude, hostile and intimidating place for anyone. all of what you have said seems like its an extension of your feelings about being there in my eyes. you couldnt give them the information they required, were you made aware of the information they needed beforehand? From personal experiance when I've recieved letters requesting attendance it's always had info of what I've had to take x they dont send letters any more they have even forgotten to send me an email confirmation of things i need to bring. so ill just have to take all my paperwork and put it in the car and then if they need it i will get it. " Don't forget to wear your "Fuck You" tshirt. Employers have a great sense of humour lol. | |||
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"Why are jobcentre staff so rude is it how they are trained? I highly doubt it. We're they really rude or just not giving you the answer you wanted? speaking in a rude tone of voice and asking me direct questions and sighing when i cant provide all the details. then they say because i cant provide their details that they want that its my fault and i will have to rearrange an appointment. when i go there the atmosphere is hostile. there are bouncers on the door and people get very upset and wound up. its a very rude, hostile and intimidating place for anyone. all of what you have said seems like its an extension of your feelings about being there in my eyes. you couldnt give them the information they required, were you made aware of the information they needed beforehand? From personal experiance when I've recieved letters requesting attendance it's always had info of what I've had to take x they dont send letters any more they have even forgotten to send me an email confirmation of things i need to bring. so ill just have to take all my paperwork and put it in the car and then if they need it i will get it. " I was made redundant recently and have had no choice but to sign on. Everyone who I've had dealings with has been very polite and pleasant. Plus I've been told exactly what I need to take in with me every time, several times on occasion. It's not in their interests to give you wrong information. But then again, I don't go in their with a sack of king Edwards on my back like most of the people in there do. The atmosphere is hostile though because of some of the scum that go in there who have no intention of ever finding work and just want to live off the tax payer! I doubt I would be able to be pleasant to them! | |||
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"Its because they deal wiv so many ppl that dont wana work that they tar everyone wiv the same brush. I think they need bringing down a peg or two and reminding that its tax payers who pay their wages. They shd help ppl that want to work not make them even more depressed" I have been treated badly by one person in the Jobcentre my entire life. Really they do the best they can, at least in my area, but then I know they have a good manager. Saying as much as I have negatively about IDS and the DWP and ATOS, I cant tar the JC+ with any brush at this moment in time | |||
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"Why are jobcentre staff so rude is it how they are trained? I highly doubt it. We're they really rude or just not giving you the answer you wanted? speaking in a rude tone of voice and asking me direct questions and sighing when i cant provide all the details. then they say because i cant provide their details that they want that its my fault and i will have to rearrange an appointment. when i go there the atmosphere is hostile. there are bouncers on the door and people get very upset and wound up. its a very rude, hostile and intimidating place for anyone. all of what you have said seems like its an extension of your feelings about being there in my eyes. you couldnt give them the information they required, were you made aware of the information they needed beforehand? From personal experiance when I've recieved letters requesting attendance it's always had info of what I've had to take x they dont send letters any more they have even forgotten to send me an email confirmation of things i need to bring. so ill just have to take all my paperwork and put it in the car and then if they need it i will get it. I was made redundant recently and have had no choice but to sign on. Everyone who I've had dealings with has been very polite and pleasant. Plus I've been told exactly what I need to take in with me every time, several times on occasion. It's not in their interests to give you wrong information. But then again, I don't go in their with a sack of king Edwards on my back like most of the people in there do. The atmosphere is hostile though because of some of the scum that go in there who have no intention of ever finding work and just want to live off the tax payer! I doubt I would be able to be pleasant to them!" | |||
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"Its because they deal wiv so many ppl that dont wana work that they tar everyone wiv the same brush. I think they need bringing down a peg or two and reminding that its tax payers who pay their wages. They shd help ppl that want to work not make them even more depressed" people who want to work should help themselves. the job centre is not the only place that advertises jobs! as for 'bringing them down a peg or two' how much better than them do you think you are??? | |||
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"Its because they deal wiv so many ppl that dont wana work that they tar everyone wiv the same brush. I think they need bringing down a peg or two and reminding that its tax payers who pay their wages. They shd help ppl that want to work not make them even more depressed as for 'bringing them down a peg or two' how much better than them do you think you are??? " I dont actually, but i know how to treat ppl wiv respect | |||
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"I know they arent going to be helpful. im dreading tomorrows interview. I am currently employed but I need a new job. I'm dreading it tomorrow because I know how unhelpful they are. " They are ignorant twats aren't they.... judging everyone as useless tossers who can't even be bothered to try, making their mind up about everyone without even waiting to find out what the next person is going to say or do... the bastards! Oh wait a minute, haven't you judged all of them as unhelpful and rude, making your mind up about them without even waiting to find out what the next one will say or do. | |||
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"A few years ago I went for an interview for a job as a job centre employee.I didn't get the job and when I asked the reason why the woman actually told me I was too much of a people person!So theres your answer! " How bizarre - usually potential employers don't go into the ins and outs of why you weren't sucessful | |||
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"1. Take some responsibility. If you didn't get letters phone up and ask what information you need to take with you. 2. If they sigh and show a less than professional attitude - smile and think what a cunt but you still have to help me. 3. If you lack the character to bear their rudeness ask politely to see a supervisor or simply request a change of cunt. 4. When you have been helped , thank the cunt that helped you. Or be really radical and look for a job yourself. Going to the Job Centre is not a legal requirement when simply finfding a job. " Has someone been plumping your pillows Granny? That's a mighty fine bit of advice and I am a little taken back at just how helpful you're being. I like the helpful you. | |||
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"Why are jobcentre staff so rude is it how they are trained? I highly doubt it. We're they really rude or just not giving you the answer you wanted? speaking in a rude tone of voice and asking me direct questions and sighing when i cant provide all the details. then they say because i cant provide their details that they want that its my fault and i will have to rearrange an appointment. when i go there the atmosphere is hostile. there are bouncers on the door and people get very upset and wound up. its a very rude, hostile and intimidating place for anyone. " god it sounds like your in exeter! i am glad it's not just us who have a building full of "happy helpful solos" | |||
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"I have unfortuately been attending local jobcentre for last 2 yrs. Found the staff to be very blinkered - they have set of questions to ask and don't have intelligence to deviate from these.They don't seem to grasp some people do want to work - just jobs aren't there. LObe it when they threaten me - if you don't do this we will stop your benefit - what benefit ? Don't get any as wife earns more than $111 per week. Oh well we won't pay your stamp - so what? you only need 30yrs contributions for full entitlement and I have paid in for 40yrs. That really upsets them when they can't intimidate you. They should remember its the unemployed who keep them in a job" jobcentre clients are often stuck in a benefit trap either because there are no jobs or they are better off on the dole. i admit jobcentre clients should do 'anything' they can to find work. but employers dont often use jobcentres to advertise jobs. probably due to the stigma of the typical jobcentre client being a junkie, smeIlling, unkempt, uneducated individual. It depresses me how to his day jobcentre staff are so judgemental and dont have any customer service skills whatsoever. unemployement is a most stressful time of your life. im 30 and ive been in and out of work. I think another reason employers dont use jobcentres to advertise jobs is because the staff are very unhelpful and (dont/dont know how to) update the database of jobs. jobcentre clients try really hard to find work. they deserve upmost respect. instead society looks down on them like scum. its aweful. its like society needs someone to look down on so they look down on benefit claimants. | |||
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"In the past 2-3 years I have been unemployed and have had to deal with Job Centre personnel. Like all businesses (and Yes, they are a business in their own right!), there are good and bad staff! But with them, they are having to deal with an element of society who don't want to work, who resent the fortnightly "signing-on and related administration", who'd prefer to stay in the Welfare Culture etc etc. What a lot of people don't realise is that Job Centre staff are under pressure too; they have targets to meet, to get people into work, onto training course etc, because if they don't, they themselves are under threat of retraining, sanctions and ultimately dismissal! The OP sounds off about their bad attitude etc; hang on, as the saying goes, "it takes 2 to make an argument!" So, if you go in with a negative attitude, negative reactions to the questions which are part of their job, then what do you expect them to do? Simply apologies to you, for using any excuse not to help them to help you? I always showed them courtesy, respect and humour, treated them like human beings and in return, had assistance and support back by the bucket-load. Yes, I saw people gobbing-off to the Job Centre personnel, people who had to be escorted or even manhandled out of the building by police, just because they lacked the basic human social skill to treat those behind the open plan desks with even a small percentage of respect! So, to the OP, go in and smile, be nice, be cooperative and willing, and above all, THANK those who have helped you; It works wonders in any business. If you can't do that, don't blame others for your own failings! " im never rude to the jobcentre staff. i get a bit hesitant but realise im getting like that and quickly diffuse. I dont get angry. it feels like jobcentre clients lack basic emotional control but they dont really. were not all angry thugs. | |||
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"I find them rude and condescending in some cases, pleasant and professional in others, its life I suppose. What annoyed me was after 20 years in senior retail management earning £50k plus a year, I lost my job, straight away they wanted to send me to the likes of Poundland for "experience", WTF? I had been a senior store manager for over a decade! Recently re trained as a chef at my own expense, selling my house etc , straight away the job centre wants me to apply for Kitchen Porter jobs on minimum wage when I have just finished top of my course on a diploma in culinary arts ! They need less stress on getting numbers down , more on actually helping people. " well said | |||
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"I'm sorry, I'm going to offend the person who wrote 'I'm dreading tomorrow's interview because I know how useless they are. I have a job but need another...' If that's how you feel and that's your situation, you're clearly above their service and capable of helping yourself or finding someone who is better than you. You're working and need another job? Go sign up with an agency rather than relying on a free service you dont even believe in!" Problem with agencies is they are crap. You either work for the agency - in which case you don't get the same work benefits. Or they only offer you work which does not suit or is just part time/casual. | |||
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"I'm sorry, I'm going to offend the person who wrote 'I'm dreading tomorrow's interview because I know how useless they are. I have a job but need another...' If that's how you feel and that's your situation, you're clearly above their service and capable of helping yourself or finding someone who is better than you. You're working and need another job? Go sign up with an agency rather than relying on a free service you dont even believe in! Problem with agencies is they are crap. You either work for the agency - in which case you don't get the same work benefits. Or they only offer you work which does not suit or is just part time/casual." In a perfect world, the jobcentre would be the interviewers for the jobs you actually want from them. But that would take all the fun out of it lol | |||
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"1. Take some responsibility. If you didn't get letters phone up and ask what information you need to take with you. 2. If they sigh and show a less than professional attitude - smile and think what a cunt but you still have to help me. 3. If you lack the character to bear their rudeness ask politely to see a supervisor or simply request a change of cunt. 4. When you have been helped , thank the cunt that helped you. Or be really radical and look for a job yourself. Going to the Job Centre is not a legal requirement when simply finfding a job. Has someone been plumping your pillows Granny? That's a mighty fine bit of advice and I am a little taken back at just how helpful you're being. I like the helpful you." I almost slipped back into being myself. It won't happen again for a long time. Thanks for the warning. | |||
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