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"Going to throw this out there If anyone has ever bought anything from H Samuel So I decided to buy a necklace put it on and it snapped straight away Do you think they'll either give me a refund or just fob me off" We aren't talking a flake here which is meant too..it's a solid piece of material that shouldn't snap, take it back and don't leave until you have your money back. | |||
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"Only one way to find out. Go and ask them." I like simplicity.............. The OP has rights Under The Consumer Rights Act 2015 and The Sale of Goods Act 1979 (for purchases made before 1 October 2015) the law says that any goods you buy must be: Of satisfactory quality; Fit for any particular purpose made known to the seller; and as described. A trip to the jewellers is needed unless it was a pearl necklace fab style? | |||
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