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Currys

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By (user no longer on site) OP   
over a year ago

So I brought a pro microphone of their website. Got it opened it qnd it don't work. Tried to take it back but because I opened it I can't return it surely that's wrong

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By (user no longer on site)
over a year ago

100% wrong and I work for currys

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By *aughty Couple ABCCouple
over a year ago

West Bromwich

If its faulty you should get a full refund, surely!

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By (user no longer on site) OP   
over a year ago


"100% wrong and I work for currys "
exact words you opened it so we can't do anything.

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By (user no longer on site) OP   
over a year ago


"If its faulty you should get a full refund, surely! "
that's what I thought.

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By *aggonerMan
over a year ago

for a penny


"If its faulty you should get a full refund, surely! "

Or a replacement. What it says in the words.

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By *ucka39Man
over a year ago

Newcastle

The customer is always right check Martin Lewis return policy online

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By *partharmonyCouple
over a year ago

Ruislip

Try somebody else in the store, then try the manager, then try the area manager, then trading standards.

They can't sell you faulty goods. That's both ridiculous and unlawful. How are you supposed to find out something doesn't work before you open the box?

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By *ucka39Man
over a year ago

Newcastle

Their is also a return policy that has to be met by a certain number of days after that depending how the guarantee works

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By *lynJMan
over a year ago

Morden

There's also a "fit for purpose" clause and if it doesn't work, it's not fit for purpose.

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By (user no longer on site)
over a year ago

Curry's is the worst place to buy anything from. I wouldn't even trust them to sell me a banana.

F

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By (user no longer on site)
over a year ago


"Curry's is the worst place to buy anything from. I wouldn't even trust them to sell me a banana.

F"

Sorry, got ahead of myself with my dismay of them. Stand your ground with them and expect them to put it right

F

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By (user no longer on site)
over a year ago


"So I brought a pro microphone of their website. Got it opened it qnd it don't work. Tried to take it back but because I opened it I can't return it surely that's wrong"

Very wrong. Every retailer must honour the statutory warranty under the consumer rights Act.

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By *ugehandsMan
over a year ago

Fife/ Newcastle

You had to open package to find out that it didn't work. It's hardly rocket science.

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By *alocheziaMan
over a year ago

Ayrshire

Go back into the store singing the tune Lovefool by The Cardigans with your microphone plugged into a bluetooth speaker that you've strapped to your chest.

Staff will soon notice that the microphone isn't working when can't hear you properly and will issue a refund.

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By *mf123Man
over a year ago

with one foot out the door

Go to the manufacturer website go direct to them if currys are pricks

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By *atnip make me purrWoman
over a year ago

Reading

They are talking rubbish. You have statutory rights.

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By (user no longer on site)
over a year ago

Nope, they have to rectify it under the Consumer Rights Act 2015.

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By *untimes wantedMan
over a year ago

Huddersfield

From currys site.

Faulty items

If your item is faulty, we’re happy to offer you an exchange or a refund within 30 days of purchase or delivery.

If more than 30 days have passed since purchase or delivery, we may be able to repair your faulty item, provided it is still within its guarantee period (normally 12 months from purchase).

Please bear in mind, we don’t offer exchanges, refunds, or repairs if your item is faulty due to accidental damage, neglect, misuse, or normal wear and tear.

Changed your mind?

If you purchased online, you can return your item within 30 days even if you have opened it for inspection. It must be returned as new and where possible, in its original packaging.

If you purchased in store, you can return your item within 30 days in its unopened and sealed packaging along with proof of purchase (excludes connected products with airtime, such as a mobile phone, sim contract or broadband connection*).

*Returns policies for connected products differ by network. You can change or cancel your contract with ID within 14 days of purchase. You are not able to change or cancel your contract with Vodafone.

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