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Privacy at work

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By *.L.0460. OP   Woman
over a year ago

Bognor Regis

I have a situation at work & I'm not sure what to do about it.

I work in residential care, looking after kids. This means sleep shifts a couple of nights a week.

There are 2 sleep rooms & the one that I always use, is in the office space, separated from the desks by a half height partition.

In the sleeping area, we have a tablet on the wall where we clock on & off each shift. It does have a camera on it & when we're using it, we can see the live image of our faces on screen. Nobody has ever questioned the tablet taking images or what happens to them if & when it does.

I came to work yesterday with the other staff joking that the tablet (which actually points at the bed in the sleep area) captured an image of me sat on the edge of the bed in my nightwear

I feel like my personal space has been violated & I'm actually really upset about it...thank God I actually had clothes on!!! I've raised this with my manager to take it higher. God knows if that thing has captured any other images in the 2 years I've worked here!!

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By (user no longer on site)
over a year ago

That's absolutely disgusting. Do they have an HR dept or something?

Could you have a chat with your local police anout it? I'd definitely take this further.

Hope you are ok. Xxx

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By (user no longer on site)
over a year ago

That's terrible....and Def shouldnt be pointed at the bed

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By *oggoneMan
over a year ago

Derry


"I have a situation at work & I'm not sure what to do about it.

I work in residential care, looking after kids. This means sleep shifts a couple of nights a week.

There are 2 sleep rooms & the one that I always use, is in the office space, separated from the desks by a half height partition.

In the sleeping area, we have a tablet on the wall where we clock on & off each shift. It does have a camera on it & when we're using it, we can see the live image of our faces on screen. Nobody has ever questioned the tablet taking images or what happens to them if & when it does.

I came to work yesterday with the other staff joking that the tablet (which actually points at the bed in the sleep area) captured an image of me sat on the edge of the bed in my nightwear

I feel like my personal space has been violated & I'm actually really upset about it...thank God I actually had clothes on!!! I've raised this with my manager to take it higher. God knows if that thing has captured any other images in the 2 years I've worked here!! "

oh boy there's all sorts of things here. First why do people have access to the images.

Next a camera pointed at your bed?

Finally, isn't data protection still a thing?

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By *inky_couple2020Couple
over a year ago

North West

You need to report this. They cannot have recording equipment in areas where changing, bathing, sleeping or other activities where privacy is essential, are carried out. Your company should have a policy on reporting breaches, e.g. to HR or a designate safeguarding person, because this is the safeguarding of you, the staff member.

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By *phialtesMan
over a year ago

Beyond the Wall

First thing you should be doing is reporting it as a potential data/privacy breach to your companys data protection team.

You, and others, may be able to bring a claim against your employer regarding this, but typically I see this more with no win no fee firms and so you may get very little compensation.

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By (user no longer on site)
over a year ago

I don't know what's worse, taking an image or your colleagues laughing about it. I don't know your companys policies but I wouldn't be comfortable with this either. I would question it and take it further 100%.

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By (user no longer on site)
over a year ago

Ask to see the companies "Privacy Policy". It should detail rules and procedures for gathering, using and disclosing personal information of former, current and prospective employees.

If they don't have one you need to be asking why they don't.

Shocking that other employees have access to such information.

Companies are not allowed to collect more data than they need and I personally would be asking why they need to do what they are doing.

Hope you're ok and not too shook up about this x

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By (user no longer on site)
over a year ago

Smacks of voyeurism to me, and having other staff able to view pictures of you in nightwear in sleeping quarters does seem like some sort of breach of your confidentiality / dignity at work.

Is it explicitly clear to people using the facility that surveillance / pictures are taken in the room? If not you probably have a case.

Oh, and your colleagues are c*nts for laughing at you.

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By *ose-tinted GlassesMan
over a year ago

Glasgow / London

Talk to HR straight away. If you have a Union talk to them too. What you’ve described isn’t on.

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By *aggonerMan
over a year ago

for a penny

If they won’t do anything about it, it’s definitely something you should pursue. Even to the extent of involving the police, as had been said.

If you don’t want to go that far (who would?), now you know it happens are there any alleviating measures you or the management can take like putting up a screen, or you sleeping elsewhere?

You should make everyone aware of it, for support as well as their own privacy.

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By *.L.0460. OP   Woman
over a year ago

Bognor Regis


"If they won’t do anything about it, it’s definitely something you should pursue. Even to the extent of involving the police, as had been said.

If you don’t want to go that far (who would?), now you know it happens are there any alleviating measures you or the management can take like putting up a screen, or you sleeping elsewhere?

You should make everyone aware of it, for support as well as their own privacy. "

I have put a sticker over the camera. I believe the image should only be captured when someone is in the process of logging on or off shift, but this captured image happened when nobody was touching the screen. The person who told me about it thought it might have been a screen freeze or glitch, but of course, this doesn't make me feel any better. I have raised this with my manager, asked for it to be taken further & I will back that up with an email, including an impact statement.

I found out about this late last night & still feel really upset by it.

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By (user no longer on site)
over a year ago


"If they won’t do anything about it, it’s definitely something you should pursue. Even to the extent of involving the police, as had been said.

If you don’t want to go that far (who would?), now you know it happens are there any alleviating measures you or the management can take like putting up a screen, or you sleeping elsewhere?

You should make everyone aware of it, for support as well as their own privacy.

I have put a sticker over the camera. I believe the image should only be captured when someone is in the process of logging on or off shift, but this captured image happened when nobody was touching the screen. The person who told me about it thought it might have been a screen freeze or glitch, but of course, this doesn't make me feel any better. I have raised this with my manager, asked for it to be taken further & I will back that up with an email, including an impact statement.

I found out about this late last night & still feel really upset by it."

Have you spoken to your colleagues about it? Like Dan said they are indeed cunts for laughing about it!

Regardless of the image requirements for logging on and off, your employer needs to do an investigation into how this was allowed to happen, how the hell your colleagues had access to the pics and assurance that no-one has done anything with the pics.

They also need to move the device immediately.

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By *inger_SnapWoman
over a year ago

Hampshire/Dorset

So many things wrong with that they wouldn't be laughing if it was them. Whoever saw it first should have reported it and had a quiet word with you, not let everyone else see. They should apologise to you.

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By (user no longer on site)
over a year ago

This is a GDPR issue you should notify the relevant manager and get this sorted as soon as possible. If I were you I’d cover the screen before commencing your sleep in.

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By (user no longer on site)
over a year ago

HR professional here and that’s hugely violated your privacy. I’m assuming either CQC or OFSTED regulate the home? Have you ever signed a consent form for having your picture taken?

The fact that it’s been shared/others know about it is a massive red flag and breach.

Mrs

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By *.L.0460. OP   Woman
over a year ago

Bognor Regis

Thank you all for your reassurance that I haven't overreacted to this. My manager has taken a look at her sign in records & she now realises that there's an icon next to some entries where a pic was taken.

I've asked her to personally review all the pics that she can & I will take it further, starting with her. She's on board with escalating this for me x

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By *ophieslutTV/TS
over a year ago

Central

GDPR would cover the collection and retention of such images.

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By *inky_couple2020Couple
over a year ago

North West

This might be helpful, OP. You can make a subject data request and establish exactly what data has been captured about you, by this system. I believe your face pic would be covered by the enhanced rules on biometrics, but happy to be schooled otherwise:

https://www.gov.uk/data-protection

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By *ndycoinsMan
over a year ago

Whaley Bridge,Nr Buxton,

Be very surprised if it isn't unlawful.

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By *ames250122Man
over a year ago

Worcester


"I have a situation at work & I'm not sure what to do about it.

I work in residential care, looking after kids. This means sleep shifts a couple of nights a week.

There are 2 sleep rooms & the one that I always use, is in the office space, separated from the desks by a half height partition.

In the sleeping area, we have a tablet on the wall where we clock on & off each shift. It does have a camera on it & when we're using it, we can see the live image of our faces on screen. Nobody has ever questioned the tablet taking images or what happens to them if & when it does.

I came to work yesterday with the other staff joking that the tablet (which actually points at the bed in the sleep area) captured an image of me sat on the edge of the bed in my nightwear

I feel like my personal space has been violated & I'm actually really upset about it...thank God I actually had clothes on!!! I've raised this with my manager to take it higher. God knows if that thing has captured any other images in the 2 years I've worked here!! "

That sounds terrible, truly sorry your going through something like that. I’m not HR or have any legal background but I would say it’s definitely a violation of an employee privacy and possibly even criminal? I certainly wouldn’t have thought there would be any circumstance that could justify the camera not being disabled and covered tbh x

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By (user no longer on site)
over a year ago

That’s proper shady shit.

I would definitely bring this up with HR about the privacy policy. I have never a heard of having anything like that before; it certainly doesn’t happen with any of the services I have worked with. The sleep in room has never had office stuff in it.

I hope you get the answers and the results from HR

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By *9XAYNOR69Man
over a year ago

Centralised he/him/his From the land of cocksuckers

GDPR & workplace CCTV: What employers need to know?

DataGuard

DataGuard

The General Data Protection Regulation (GDPR) extends beyond written records of personal data. The rules of the UK GDPR are also applicable to video surveillance that might include personally identifiable images and footage. It is mandatory to comply with the UK GDPR, as loss or unlawful distribution of personal information can result in heavy fines.

In this article, learn how to ensure CCTV is GDPR compliant, as well as the risks associated with setting up CCTV monitoring at your workplace.

In this article

What is GDPR compliant CCTV?

Why might workplace CCTV monitoring be useful for your organisation?

How can you ensure your CCTV is GDPR Compliant?

What are the risks associated with workplace CCTV monitoring?

What is the penalty for non-compliance?

Conclusion

What is GDPR compliant CCTV?

GDPR compliance in CCTV is the process of ensuring that your CCTV system complies with the UK GDPR. The UK GDPR requires transparency about how organisations handle personal data, and requires consent from users before collecting their personal information. To comply with UK GDPR, you must also make sure your CCTV system meets these basic requirements:

It has a clear purpose statement describing why it is being used by the organisation (i.e., safety, and security purposes).

The footage from cameras should only be retrieved if there is suspicion that an individual may have committed an offence (i.e., if it matches existing video footage from other sources).

Any footage collected must be stored securely so that it cannot be accessed by unauthorised individuals or third parties without consent from those individuals (i.e., via a password or biometric identifier).

Why might workplace CCTV monitoring be useful for your organisation?

The need for CCTV monitoring depends on each organisation. If you have storage units containing valuable items and sensitive information, CCTV may be useful in monitoring access and maintaining a log of activities around these areas. Other organisations may choose to only install CCTV following previous security incidents.

The monitoring of employees through video surveillance isn't required by the GDPR. It is left to the discretion of the data controller (your organisation) to identify a need for CCTV and reach a decision.

How can you ensure your CCTV is GDPR Compliant?

When we think about personal information, our first thought is often written documentation, such as banking details and forms of identification. However, images and videos can also contain personally identifiable information, and this is where CCTV is concerned when navigating the GDPR.

To ensure compliance, it is important to consider the following when using and distributing CCTV footage:

Maintain transparency around how/why CCTV is used

The GDPR is rooted in transparency, and you are required to inform people that they are under surveillance using visible signs. Signs should also include the following details:

Why this data is being collected/its purpose, for example: “CCTV currently in operation to ensure public safety”

Contact details of the data protection officer (DPO)

Information about your organisation (data controller)

Means to access other details upon request (via QR code, for example)

Aim to collect minimal data

Article 5(1)(c) of the GDPR stipulates that data collection should be “adequate, relevant and limited to what is necessary” in line with its stated purpose. Be sure to regularly review your CCTV practices and delete unnecessary footage.

Ensure access to footage is limited to certain individuals

Only those who need access to surveillance footage should be allowed access, i.e. those in management roles and others who require this data to perform their duties. To facilitate this, cloud-based systems can be used to securely store CCTV footage in an encrypted format that can be accessed by those with permission.

Conduct a data protection impact assessment (DPIA)

Before you set up your CCTV cameras and begin surveillance, you should identify and minimise any potential data processing risks. Gather this information through a DPIA - learn more about carrying out a DPIA and download a DPIA template here.

A DPIA should be conducted whenever CCTV equipment is newly installed or moved.

Comply with reasonable access requests

Individuals should be allowed access to CCTV footage that concerns them. These requests can be formal or informal, and you are expected to respond to requests within one month. The requested footage should be provided in a secure and easily accessible way, with the identities of other subjects blurred to ensure their privacy.

When done effectively, CCTV can be a valuable tool in maintaining workplace security and protecting the confidentiality, availability and integrity of sensitive information. However, there are a few risks you should consider before choosing to install CCTV.

What are the risks associated with workplace CCTV monitoring?

Though not inherently risky, there are a few things you should aim to avoid before choosing to install CCTV at your workplace:

Breach of employee-employer trust

Monitoring workplace activities may damage your relationship with your employees, so it is very important that they are informed of any and all CCTV devices. Uninformed/non-consensual surveillance may result in complaints and staffing issues.

GDPR infringement

If the collected data isn’t properly protected, your organisation might be in violation of the GDPR and incur heavy fines. This could damage your organisation’s reputation and put it at great financial risk.

Human Rights Act violation

Ensure that the means of surveillance is not overly intrusive so as to not violate the privacy of your employees. Such violations can result in legal action.

What is the penalty for non-compliance?

The ICO takes data privacy violations very seriously, and this extends to poor CCTV practices. GDPR violations can result in fines amounting to €20 million or 4% of an organisation’s annual global turnover – whichever is greater, however, it is unlikely that CCTV malpractice will result in fines of such a scale.

Nevertheless, be sure to maintain GDPR compliance when carrying out CCTV monitoring by regulating its use and distribution.

Conclusion

Video surveillance can contain personally identifiable images and therefore, should not be ignored when reviewing your organisation’s handling of personal information. Complying with the GDPR protects your organisation from the unauthorised dissemination of sensitive information, data breaches and incurring heavy fines.

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By (user no longer on site)
over a year ago

Take it higher but me thinks nowt will happen don't want the publicity is there any way you can turn the tablet round so it doesn't face the bed

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By (user no longer on site)
over a year ago

This sounds very unnerving and its no wonder you are upset OP. Is it in place partly to protect the children too I wonder? Even so, its an invasion of privacy. I hope you get some resolution.

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By *aGaGagging for itCouple
over a year ago

Newcastle upon Tyne

It's completely out of order. Why is it even taking photos? I would feel violated too, if that was me.

I would suggest what you should do depends on the organisation and the relevant individuals. If you feel that the organisation would take it with the seriousness that it deserves, will look into it, delete the images and there won't be someone keeping copies for their own gratification, then take the appropriate steps with HR and the Data Protection Officer. However, this is a big ask and it's unlikely that you can be certain of all this, in which case, its a Police matter. The fact that people are joking about it, shows that it is known that it happens. It's no better than this being set up in an hotel /AirBnB.

Another option is to resign and go for constructive dismissal.

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By *ools and the brainCouple
over a year ago

couple, us we him her.

Sounds like someone set up a system not really knowing how it works, whoever has admin control on the pads should hopefully the camera can be set up so it only briefly turn's on when you log in and hopefully they can move it or at least place a screen to prevent it being able to see the sleeping area.

It's probably just a genuine mistake and no malicious intent.

Hopefully

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By *aGaGagging for itCouple
over a year ago

Newcastle upon Tyne


"It's completely out of order. Why is it even taking photos? I would feel violated too, if that was me.

I would suggest what you should do depends on the organisation and the relevant individuals. If you feel that the organisation would take it with the seriousness that it deserves, will look into it, delete the images and there won't be someone keeping copies for their own gratification, then take the appropriate steps with HR and the Data Protection Officer. However, this is a big ask and it's unlikely that you can be certain of all this, in which case, its a Police matter. The fact that people are joking about it, shows that it is known that it happens. It's no better than this being set up in an hotel /AirBnB.

Another option is to resign and go for constructive dismissal."

I've thought about this further. As it's a complete violation of your privacy on 2 counts - 1) that the images have been taken, and 2) that other staff have access to it, you should contact the Police for advice. It may of course, be a far bigger problem than anyone realises (e.g. is someone doing the same for the kids in care?)

Take care x

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By (user no longer on site)
over a year ago


"It's completely out of order. Why is it even taking photos? I would feel violated too, if that was me.

I would suggest what you should do depends on the organisation and the relevant individuals. If you feel that the organisation would take it with the seriousness that it deserves, will look into it, delete the images and there won't be someone keeping copies for their own gratification, then take the appropriate steps with HR and the Data Protection Officer. However, this is a big ask and it's unlikely that you can be certain of all this, in which case, its a Police matter. The fact that people are joking about it, shows that it is known that it happens. It's no better than this being set up in an hotel /AirBnB.

Another option is to resign and go for constructive dismissal.

I've thought about this further. As it's a complete violation of your privacy on 2 counts - 1) that the images have been taken, and 2) that other staff have access to it, you should contact the Police for advice. *It may of course, be a far bigger problem than anyone realises (e.g. is someone doing the same for the kids in care?)*

Take care x"

I absolutely agree about involving the police even if just for advice. It may not be a 'mistake' at all.

*

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By (user no longer on site)
over a year ago

It shouldn't be pointed at the bed. If you sleep in you should be allowed privacy, the fact colleagues had access is also a worry

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By *rHotNottsMan
over a year ago

Dubai & Nottingham

The UK has strong data protection & privacy laws for this , I think the taking of images may be allowed if it’s for a valid security / safety reason and was explained to you , but playing them back without valid reason isn’t allowed. It does sound like a crime has been committed , raise it with the companies data controller , they should offer to settle out of court for the damages and change the policy immediately

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By *ustBoWoman
over a year ago

Somewhere in Co. Down

This is a big GDPR issue and should never have happened.If they have a tablet in there for clocking in and out ( it shouldn't actually be in a room where people go to sleep,get undressed etc anyhow if it records images) Especially facing the beds. You are not over reacting and there is no way your colleagues should have any access to the content either in any case, that alone is a massive breach of confidentiality especially if it's been shared and laughed about. Only management should have access to info on there. And again it should not be images that have been taken without your consent. .You definitely are not over reacting and need to take it farther and do it all in writing by email etc so you have a copy of everything sent and replied to.

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By *.L.0460. OP   Woman
over a year ago

Bognor Regis

Thanks all.

I had some help from a very kind forum member in draughting a letter to my manager.

I'll wait to see what they say!

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By *oggoneMan
over a year ago

Derry


"This is a big GDPR issue and should never have happened.If they have a tablet in there for clocking in and out ( it shouldn't actually be in a room where people go to sleep,get undressed etc anyhow if it records images) Especially facing the beds. You are not over reacting and there is no way your colleagues should have any access to the content either in any case, that alone is a massive breach of confidentiality especially if it's been shared and laughed about. Only management should have access to info on there. And again it should not be images that have been taken without your consent. .You definitely are not over reacting and need to take it farther and do it all in writing by email etc so you have a copy of everything sent and replied to. "

I'd love to be a fly on the wall when they're deciding who's getting thrown under the bus for this one. I would be inclined to get the ICO in the loop sooner than later.

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