FabSwingers.com forum: Incident Update .........

By (user no longer on site) OP
over a year ago

Had a very interesting telephone call this morning ................

re my incident in the car the other week and the lack of response by the AA.

a week ago I had a call asking me for feedback re me calling them for the above said incident ............... well you've guessed ....... they got it double barrelled and it was escalated into a complaint .......... had a letter last week telling me they were investigating and they would write back to me with their findings........ today I got a phonecall from the complaints department ............

a lovely lady told me that the AA were totally out of order, they should never have left anybody in such a vulnerable position and cannot express their apologies enough ........... upshot it they have a cheque being sent in the post today for the full amount it cost me to have the car towed by the police and stored overnight (£170.00) and the file is going back to the department that deals with incoming calls for the manager to discipline the original person I spoke to who didn't book the call, on top of that I do not have to pay any subscriptions until September (I pay monthly), when my renewal is due and when this comes through I am to telephone and they will make sure they do a better deal because of the amount of hassle I have had ............... whooo hoooo result ............

The Lady couldn't apologise enough - and I haven't had to provide proof either of how much it costs to be removed from the road so all this is just based on what I told them when they wanted feedback.

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By *ourbonKissMan
over a year ago

a land up north..... of leicester

Minxie you're costing me money lady, no wonder my premium with them has gone up. Now how do you plan to repay me?

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By (user no longer on site)
over a year ago

Reeeeeee-zult!!!

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By (user no longer on site)
over a year ago

Well done so pleased for you what a result xxxx

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By (user no longer on site)
over a year ago

Great news

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By *hole Lotta RosieWoman
over a year ago

Deviant City

Great news minxie, really pleased for you

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By (user no longer on site)
over a year ago

Great ending and a happy Minxie ......

It put a smile in my day

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By (user no longer on site)
over a year ago

That is really great news, well done! x

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By (user no longer on site)
over a year ago

Go minxie, go minxie..

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By *londeCazWoman
over a year ago

Arse End of the Universe, Cumbria

Wowser - that's great news indeed...now don't bang your head on the fecking door when you bend down to pick up the envelope the cheque comes in

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By *UNKIEMan
over a year ago

south east

Nice 1 though was the very least they could do after that debacle...but big up to them for admitting their mistake

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By *Ryan-Man
over a year ago

In Your Bush

Well done minx meister

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By (user no longer on site)
over a year ago

That's excellent news Freebie Lil.

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By (user no longer on site) OP
over a year ago

"Minxie you're costing me money lady, no wonder my premium with them has gone up. Now how do you plan to repay me?

never ever accept the first offer they send you on renewal - they will always reduce it to keep your service

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By *empting Devil.Woman
over a year ago

Sheffield

When your renewal is due consider green flag - was recommended to me by independent tow truck drivers who contract to all the major recovery companies as being the ones who enforce the quickest recoveries.

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By (user no longer on site)
over a year ago

Great stuff well done you

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By (user no longer on site)
over a year ago

Maaaaaaaa....jick..!!!! Now you have some spare capital to get ya pussy fixed....

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By *rightonsteveMan
over a year ago

Brighton - even Hove!

Fellow Fabsters might like to know that Brighton ground to a halt yesterday afternoon/evening allegedly due to snow. The REAL reason was......

one guess only!!!!!

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By (user no longer on site) OP
over a year ago

"Maaaaaaaa....jick..!!!! Now you have some spare capital to get ya pussy fixed....

insurance is paying that one ........ it pays to insure everything

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By (user no longer on site)
over a year ago

dont trap ur fingers in letterbox

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