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Car issues.....

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood

Issues with a DS 2.0 2016.

Several weeks back, coming off the motorway, I had an engine management light come on.

The car was still driveable. Never (did) go into limp mode. The next day, it flashed up that it was an emission issue. The following day after that, having driven in total, after the first engine management light, probably about 50 miles.

Took it to a diagnostics place who said they could sort it. They couldn't. Paid them some money and took it home.

Wednesday I finally got it into the dealers. First round of testing. They've not a clue. Need a second round of testing. Not been told what the results of that was. But was told that the dealership have passed the codes to Citroen for help.

Anybody have any experiences of owning a vehicle that seems to be unrepairable? Is it just me that's thinking cars are no longer able to be repaired by back street garages now. Mines only just done 50,000 miles. I've had cars still OK at 120,000 miles.

Even better if someone might have a clue what it can be. The customer service guy said that the codes are indicating that the injector(s) should be covered in urea, but they're not. So Citroen are stumped until they get information back from head office.....I think probably someone mis translated and I blame Google

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By *ex HolesMan
over a year ago

Up North

I can diagnose this problem really quickly. You’ve got a shit French car

You’re welcome

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By *topthepressMan
over a year ago

MANCHESTER

Sounds like the nox sensor £500 pound job

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood

[Removed by poster at 05/05/23 23:30:50]

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By *ucka39Man
over a year ago

Newcastle

Once the computer is plugged in to the brain in the car it can identify the fault they even have a bypass code... But can test if everything functioning surprised that the dealership weren't able to identify the fault shows they are professional

If you took it to a auto car electronics they'll have the equipment and if not busy test and give you options and fix it

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood


"Sounds like the nox sensor £500 pound job"

Both the diagnostic place and Citroen mentioned it could be the nox sensor. So a good chance you may have hit the nail on the head. Thank you.

The diagnostics place said they were reasonably certain it wasn't the tank and it wasn't the EGR valve.

Citroen also said if it was the tank £1,300 plus fitting....if it was the cat, double or triple the tank price.

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By *ublustMan
over a year ago

Dublin

Is it a Hybrid?

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood


"If you took it to a auto car electronics they'll have the equipment and if not busy test and give you options and fix it "

I've done both, and both have turned up blank, unfortunately. Citroen did say it gave them a whole raft of error codes.

The diagnostics place seemed as if they didn't want the job. I did say to them, "Do you want the job of sorting it," and the guy I was dealing with said he would get the scheduler to give me a ring. Never did.

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood


"Is it a Hybrid?"

No. Just a bog standard 2.0l diesel. But it has adblue added to it to keep the emissions down.

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By *ublustMan
over a year ago

Dublin

Probably not related then but the hybrid versions have a reversible alternator / starter and if the service interval for the belt is exceeded or isn't reset when the belt is changed, it'll throw up a mysterious Engine Management Light. If yours has start stop, maybe it's similar.

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood


"Probably not related then but the hybrid versions have a reversible alternator / starter and if the service interval for the belt is exceeded or isn't reset when the belt is changed, it'll throw up a mysterious Engine Management Light. If yours has start stop, maybe it's similar."

Hmm....about 50 to 100 miles after the adblue warning flashed up. It said it needed a service. It wasn't over the service interval just said it was due. It has just been serviced now. So maybe......it might have cured it. Hope so.

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By *ublustMan
over a year ago

Dublin

It'll be something stupid, the 2.0HDI is a very robust engine

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood


"It'll be something stupid, the 2.0HDI is a very robust engine"

Have to agree with you.

Someone has just said to try using cat clean. So if Citroen haven't sorted it by next week. I will have it back and try that.

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By (user no longer on site)
over a year ago

This is why I like old bangers, less computers, less to go wrong.

The more you complicate the plumbing, the easier it is to stuff up the drain

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By *assy LassieWoman
over a year ago

Lanarkshire


"I can diagnose this problem really quickly. You’ve got a shit French car

You’re welcome "

Haha. I was advised many years ago 'never buy a citreon'. Advice that has served me well in life

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By (user no longer on site)
over a year ago

It's French so it's likely to be something totally unrelated to the code the ECU is throwing up.

I once had a Renault Megane that was showing an EGR fault code and after changing the EGR and several associated parts and taking it to Renault for help it was still throwing the code.

I ended up taking a multimeter and tested almost every circuit in the main loom and found it was just a faulty air conditioning pressure sensor. Absolutely no relation to the EGR valve at all and shouldn't have even caused the management light to come on!!!

French cars suck, take it to a field and burn it.

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By *ools and the brainCouple
over a year ago

couple, us we him her.

Take it to your local scrap dealer then go and buy a Japanese car.

Problem solved

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By *Wman93Man
over a year ago

wrexham

It's hard to say, I've had vehicles flag up all sorts of codes in the past relating to something that wasnt even broke, had one once saying dpf full and ad blue fault but it was just a split pressure pipe/vacuum pipe, be handy if they would tell you the codes though

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By (user no longer on site)
over a year ago

Just a novice here but does it do short journeys?

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By (user no longer on site)
over a year ago

"Injectors should be covered in urea"

Whoever said that has no idea how the system works and needs a software update.

DEF (Adblue, Urea) gets injected into the SCR to convert NOx (harmfull gas) into Nitrogen and water.

This does sounds like a faulty sensor.

Sounds also like the dealer you used is full of filter spinners and not technicians. They should be able to identify a sensor fault by analysing the live data on the diagnostics.

Try and find a french car specialist near you. Back street "my mate can do it cheaper" garages are a dying breen with modern cars needing a lot of computer fuckery equipment to help diagnose a simple ittle issue.

Independent specialists are usually enthusiastic about what they are working on, and want to solve the problem and not just be happy to say "i cant fix it, pay me anyway".

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By (user no longer on site)
over a year ago

Avoid the main dealers at all costs. Look for a local garage who specialise in Citroen/Peugeot cars

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By *lexanderSupertrampMan
over a year ago

Gourock

Take the adblu injector out and give it a clean as they can chrystalise and clog up and see if the fault clears.

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By *rder66Man
over a year ago

Tatooine

Get rid, I have a peugeot witha prince engine and I've had no end of problems, done most of the work myself and it occasionaly goes into limp mode, I have a scanner myself which I can reset the computer and erase the error code.

Could be: camshaft sensor, solenoid valve, cloged coolent hose, timing chain problem, water getting into the cylinders and causing missfires, ECU wiring problems...the list goes on. Frence cars are shite, end of.

Can't wait to get a new car in a couple of months.

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood


"Just a novice here but does it do short journeys?"

I'm definitely a novice here as well.

Been doing about, 8 very short journeys a week (1.5 miles) followed by a 120 mile trip for a year now with no issues. (I'd driven 80 miles on the M1, when the engine fault first appeared.)

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By (user no longer on site)
over a year ago


"Just a novice here but does it do short journeys?

I'm definitely a novice here as well.

Been doing about, 8 very short journeys a week (1.5 miles) followed by a 120 mile trip for a year now with no issues. (I'd driven 80 miles on the M1, when the engine fault first appeared.)"

If there was a problem with the engine you would know.

This sounds like the sensor. Drive at least 10 miles 3 times, switching ignition off after each. Usually cures it.

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood


"Sounds also like the dealer you used is full of filter spinners and not technicians. They should be able to identify a sensor fault by analysing the live data on the diagnostics.

Try and find a french car specialist near you. Back street "my mate can do it cheaper" garages are a dying breen with modern cars needing a lot of computer fuckery equipment to help diagnose a simple ittle issue.

Independent specialists are usually enthusiastic about what they are working on, and want to solve the problem and not just be happy to say "i cant fix it, pay me anyway".

"

Finding a French car specialist. I thought I had they way the way they said they'd be able to fix it.....then handed it back to me exactly the same, apart from a reset to allow me to drive a further 700 miles...and £54 lighter.

Anyone know of a reputable French car specialist in the Midlands? Honestly thought any Citroen dealers should be able to sort the issues out with their vehicles.

Don't think I will be buying a Citroen again...or a Merc as they are as bad. Japanese, or a Kia/Hyundai maybe.

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood


"Take the adblu injector out and give it a clean as they can chrystalise and clog up and see if the fault clears."

Sounds like a plan. Going to have a look on u tub e to see how it's done and how easy.

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood


"Avoid the main dealers at all costs. Look for a local garage who specialise in Citroen/Peugeot cars"

I honestly tried the first time. Ended up with someone who didn't know their ass from their elbow.

Thought after 2 months, a Citroen dealer would be able to fix it. But the only info I have from them. Is that nothing has worked. They need to talk to someone in France, to understand the codes.

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood


"Just a novice here but does it do short journeys?

I'm definitely a novice here as well.

Been doing about, 8 very short journeys a week (1.5 miles) followed by a 120 mile trip for a year now with no issues. (I'd driven 80 miles on the M1, when the engine fault first appeared.)

If there was a problem with the engine you would know.

This sounds like the sensor. Drive at least 10 miles 3 times, switching ignition off after each. Usually cures it. "

I've done all kinds of trips with it while it's showing the adblue issue fault warning. (2 trips of about 8 miles. 1x 200 mile trip..I honestly don't think that that is the main problem though. But the car has about 200 miles left and the adblue fault is saying it won't start after 200 miles.

There isn't anything wrong with the engine. It's happy sitting at 65 for 1.5 hours. Not gone into limp mode ever. Just mad that I can see money just dissapering down a drain. Grrr

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By *obajxMan
over a year ago

Cheshire


"

Don't think I will be buying a Citroen again...or a Merc as they are as bad. Japanese, or a Kia/Hyundai maybe."

I've had a Kia Optima from new for four years (was supposed to be three, but the contract hire was extended because of CV19) and one of the great advantages of a Kia is the 100,000 mile warranty

It's been in three times for warranty work, twice with the black death (melted injectors) and the third time was a sl ave valve and clutch replacement

It's now on 110,000 miles and due to go back at the end of this month

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By *lexanderSupertrampMan
over a year ago

Gourock


"Take the adblu injector out and give it a clean as they can chrystalise and clog up and see if the fault clears.

Sounds like a plan. Going to have a look on u tub e to see how it's done and how easy."

It's just access that's a pain in the arse if you don't have access to a ramp. Simple enough job though

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood


"

Don't think I will be buying a Citroen again...or a Merc as they are as bad. Japanese, or a Kia/Hyundai maybe.

I've had a Kia Optima from new for four years (was supposed to be three, but the contract hire was extended because of CV19) and one of the great advantages of a Kia is the 100,000 mile warranty

It's been in three times for warranty work, twice with the black death (melted injectors) and the third time was a sl ave valve and clutch replacement

It's now on 110,000 miles and due to go back at the end of this month"

May bite the bullet and go for one.

But learnt the hardway (Twice: Ford and Mercedes.) that buying from a non franchised dealer. The warranty on a car, is often not worth the paper it's printed on. Buying new might just be the way to go.....or leasing maybe.....wondering if the same issue would of occurred under leasing. I would be covered.

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood


"Take the adblu injector out and give it a clean as they can chrystalise and clog up and see if the fault clears.

Sounds like a plan. Going to have a look on u tub e to see how it's done and how easy.

It's just access that's a pain in the arse if you don't have access to a ramp. Simple enough job though"

No ramp unfortunately.....and the last time I tried to repair a car. I ended up calling the services of a mobile mechanic, after I removed a couple of bolts to get to a crankshaft pulley on a Mini engine and the engine dropped.

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By *obajxMan
over a year ago

Cheshire


"

Don't think I will be buying a Citroen again...or a Merc as they are as bad. Japanese, or a Kia/Hyundai maybe.

I've had a Kia Optima from new for four years (was supposed to be three, but the contract hire was extended because of CV19) and one of the great advantages of a Kia is the 100,000 mile warranty

It's been in three times for warranty work, twice with the black death (melted injectors) and the third time was a sl ave valve and clutch replacement

It's now on 110,000 miles and due to go back at the end of this month

May bite the bullet and go for one.

But learnt the hardway (Twice: Ford and Mercedes.) that buying from a non franchised dealer. The warranty on a car, is often not worth the paper it's printed on. Buying new might just be the way to go.....or leasing maybe.....wondering if the same issue would of occurred under leasing. I would be covered."

A lease or contract hire would both cover you for the full warranty

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By *angtidy42Couple
over a year ago

Redditch

Has anyone put addblue in the fuel tank?

Is so it mixes with the fuel and then turns a bit like spunk, it's the. pulled though the fuel line and onto the injectors where it rots the plastic washers and seal rings plus the fuel pump.

Now i have this knowledge by putting a 1/4 leter of addblue in the fuel tank. £8K later and the works van is fine.

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood


"Has anyone put addblue in the fuel tank?

Is so it mixes with the fuel and then turns a bit like spunk, it's the. pulled though the fuel line and onto the injectors where it rots the plastic washers and seal rings plus the fuel pump.

Now i have this knowledge by putting a 1/4 leter of addblue in the fuel tank. £8K later and the works van is fine. "

No but I put brake fluid into the power steering once. Same result as yours: Seals gone in a day and needed a new power steering pump and rack.

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood


"A lease or contract hire would both cover you for the full warranty"

Think I might give up, and lease a car then. Sounds a lot better tbh.

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By *den-Valley-coupleCouple
over a year ago

Cumbria


"I can diagnose this problem really quickly. You’ve got a shit French car

You’re welcome "

Hahaha yes..

You just know it's a new DPF filler at £1500.

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By *topthepressMan
over a year ago

MANCHESTER

Ask Citroen if there is a recall on this I know there is on Peugeot with the same engine thing is all these emissions rules it means more to go wrong VW vans always going wrong they do good will gestures out of warranty

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By *uga40Man
over a year ago

Hemel Hempstead

Could be egr valve needs cleaning had same problem on a Astra cleaned egr valve and was ok

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood


"Ask Citroen if there is a recall on this I know there is on Peugeot with the same engine thing is all these emissions rules it means more to go wrong VW vans always going wrong they do good will gestures out of warranty "

£1,500 pounds for an adblu tank (If that is the issue.) is with a 60% discount unfortunately. Was also quoted a Nox sensor at £300.

I think I have to just sit and wait for their best guess Then pay the bill over an interest free option over several months, which will help.

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood


"Could be egr valve needs cleaning had same problem on a Astra cleaned egr valve and was ok"

Had an EGR valve go, on another DS about 5 years ago. Car was under warranty at the time. So never cost me anything. Though, it did flag up on the warning message on the screen, that it was an EGR valve issue. This time. Warning message is as if there is no adblue in the tank. (There is though. Just weird.)

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By *r-8-BBCMan
over a year ago

LONDON


"Sounds like the nox sensor £500 pound job

Both the diagnostic place and Citroen mentioned it could be the nox sensor. So a good chance you may have hit the nail on the head. Thank you.

The diagnostics place said they were reasonably certain it wasn't the tank and it wasn't the EGR valve.

Citroen also said if it was the tank £1,300 plus fitting....if it was the cat, double or triple the tank price."

Thats what I was going to suggest you can easily change that yourself

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood


"Sounds like the nox sensor £500 pound job

Both the diagnostic place and Citroen mentioned it could be the nox sensor. So a good chance you may have hit the nail on the head. Thank you.

The diagnostics place said they were reasonably certain it wasn't the tank and it wasn't the EGR valve.

Citroen also said if it was the tank £1,300 plus fitting....if it was the cat, double or triple the tank price.

Thats what I was going to suggest you can easily change that yourself "

I think the issue with Citroen is that they don't want to try switching the nox sensor and it doesn't work.....they did say the car has a whole raft of engine fault codes that they're not certain what they mean. Which is why they are asking for help from colleagues in France.

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood

Majority of the fault codes don't make sense. For example one code indicates that there should be a lot of urea covering the injector. But there isn't. Hence why they need a bit of help.

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By *k98765Couple
over a year ago

birmingham

It’s a diesel it hasn’t got a cat? It has a dpf as your injectors should have urea on them that’s barmy by the sounds of it you have taken it a back street garage who don’t know what they are doing, I would suggest take directly to Citroen not just send fault codes

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood


"It’s a diesel it hasn’t got a cat? It has a dpf as your injectors should have urea on them that’s barmy by the sounds of it you have taken it a back street garage who don’t know what they are doing, I would suggest take directly to Citroen not just send fault codes "

It is at main Citroen dealers in Leicester - Stellantis. I may have misunderstood the terminology. Or the customer service guy couldn't remember the terminology he'd been given by the mechanic.

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By (user no longer on site)
over a year ago

Sell it for whatever you can get, and do it NOW.

My DS3 Soort started doing the same, and we went through replacing a fuel pump, then the ECU, then two separate sensors, then was about to replace the turbo and when they took it out they saw the manifold was cracked. All within a year.

Spent a fortune on that piece of garbage, it was always “this is the last thing”. Got £500 back on a parts exchange. Never buying Citroen again.

It had less than 86k on the clock.

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood

Update.

Have to agree with everyone that said Citroen are to be avoided:

Just short of 3 weeks to repair the car, which was a nox sensor, which costs without fitting, £300.

Final bill they tried to charge me was £1,150. I finally paid £945.

Wednesday 3rd. Handed it over to Citroen. Told me to go home as the first round of tests costing £144 had found nothing and it needed a second round of tests costing £400.

Friday, they said that they didn't know what the codes meant and that they needed to send them off to somewhere in France.

Monday, I let my landlady in London call them. As they have been avoiding my calls.

The service manager says it's the adblue tank to her and says the service people are negotiating with Citroen to get a discount.....at this point I realise that they haven't touched my car. As I already know it isn't the adblu tank. From another diagnostic place not Citroen down in Essex that had said categorically it isn't the adblue tank. But we think it's the NOX sensor. But not sure enough to call me and actually carry out the work.

So, I then start trying to get hold of the dealership and the person I wanted was always in meetings and no one else could answer any questions I had.

So, I first of all raised a complaint with Citroen regarding the garage. Fat lot of good that was. I then got the manager of the dealerships e-mail address and fired off an e-mail detailing all the issues I'd had.

The next day Wednesday two weeks after they first had the car. I was told it was the Nox sensor. They agreed to knock 2hrs labour off the final bill which was £945.02p.

Arrived at the dealers this morning to be told, the bill was north of £1,100. So after the service guy giving the lady a call I'd got the info from. Got it for £945.

I will never give Stellantis any more of my hard earned. Whether that's servicing or vehicles. Wouldn't trust them as far as I could throw them.

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By *arry LickitMan
over a year ago

Wales

I feel the pain. I took my car back to the main dealers because my local garage said that cars these days are basically a computer on wheels and for some things they must go back to the agents. So I took it there and they didn't have a clue what it was. When I drived from there it was still saying engine malfunction in the dash.

I recently took a van to three different garages and all three told me a different problem. I don't know who to believe.

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By (user no longer on site)
over a year ago

I've been familiar with OBD2 systems for the past 20 years as my Yank was built the year OBD2 was first introduced in the states.

Essentially it's been rolled out worldwide.

If your MIL (Malfunction indicator light, sometimes called a Service Engine Soon light) then the faupt will always be something that will have an impact on emmissions.

The trouble code is a diagnostic aid to assist with identifying the problem and cause. Unfortunately there seem to be a lot of people who don't quite know how to use them.

Only certain problems will cause your car to go into limp mode. There are numerous issues that would trigger the MIL lamp that are not serious enough to trigger limp mode.

Unfortunately though, without telling us what the codes are, it's impossible to provide any suggestions.

Are there any other symptoms that accompanied the light or was the only indication there was a problem the light itself?

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood


"I feel the pain. I took my car back to the main dealers because my local garage said that cars these days are basically a computer on wheels and for some things they must go back to the agents. So I took it there and they didn't have a clue what it was. When I drived from there it was still saying engine malfunction in the dash.

I recently took a van to three different garages and all three told me a different problem. I don't know who to believe.

"

Agreed. Finally got mine fixed. But had to spend more than the cost of the repair, in hiring cars.

To find a garage nowadays, that know what they are doing, and not rip you off. You'd have more success in finding a needle in a haystack.

Is yours now sorted?

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By *atriciayoiditTV/TS
over a year ago

hatfield


"Issues with a DS 2.0 2016.

Several weeks back, coming off the motorway, I had an engine management light come on.

The car was still driveable. Never (did) go into limp mode. The next day, it flashed up that it was an emission issue. The following day after that, having driven in total, after the first engine management light, probably about 50 miles.

Took it to a diagnostics place who said they could sort it. They couldn't. Paid them some money and took it home.

Wednesday I finally got it into the dealers. First round of testing. They've not a clue. Need a second round of testing. Not been told what the results of that was. But was told that the dealership have passed the codes to Citroen for help.

Anybody have any experiences of owning a vehicle that seems to be unrepairable? Is it just me that's thinking cars are no longer able to be repaired by back street garages now. Mines only just done 50,000 miles. I've had cars still OK at 120,000 miles.

Even better if someone might have a clue what it can be. The customer service guy said that the codes are indicating that the injector(s) should be covered in urea, but they're not. So Citroen are stumped until they get information back from head office.....I think probably someone mis translated and I blame Google "

i had this....egr valve..probably..??..causing the thing to soot up...my friend removed a large amount of soot from the engine which was restricting air aspirating the engine..

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood


"Di had this....egr valve..probably..??..causing the thing to soot up...my friend removed a large amount of soot from the engine which was restricting air aspirating the engine.."

I had this on another DS4. However, it advised on the dash it was the egr valve. So, no real head scratching, and all turned out well for me at least then. This time however, not so lucky.

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By *ir SupremacyMan
over a year ago

Bolton

Swap it for a Toyota Corolla...job done.

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By *ermite12uk OP   Man
over a year ago

Solihull and Brentwood


"Swap it for a Toyota Corolla...job done. "

Thinking seriously of either a Mazda C30/C60 or a Toyota C-HR....but don't think I cam afford the Toyota I would like....so more than likely a C30 but from a franchise dealer.

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By *arry LickitMan
over a year ago

Wales


"I feel the pain. I took my car back to the main dealers because my local garage said that cars these days are basically a computer on wheels and for some things they must go back to the agents. So I took it there and they didn't have a clue what it was. When I drived from there it was still saying engine malfunction in the dash.

I recently took a van to three different garages and all three told me a different problem. I don't know who to believe.

Agreed. Finally got mine fixed. But had to spend more than the cost of the repair, in hiring cars.

To find a garage nowadays, that know what they are doing, and not rip you off. You'd have more success in finding a needle in a haystack.

Is yours now sorted?"

Not exactly but it is still getting me from A to B. Think I will sell it and buy a different one.

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By *arry LickitMan
over a year ago

Wales


"Swap it for a Toyota Corolla...job done. "

From what I hear they have a good reputation for lasting

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