FabSwingers.com forum: PC help

By *pl- capdagde OP Couple
over a year ago

Cap d agde,France

Ok here goes our PC graphic performance is only 3.2. when we play video we get stuttering and sometimes its ok..Somebody told us its our graphic card and that we need to change it. Yesterday we took it to a PC place and they seem to think it coud be a virus or mailware?

Any help would be appreciated.

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By *Ryan-Man
over a year ago

In Your Bush

Do you have up to date anti virus software installed ?

You could also try downloading and installing malwarebytes (free) this will detect and remove any malware including worms, trojans, rootkits, rogues, dialers and spyware.

If this doesn't pick anything up and your AV scan is clear, it could be a lack of video card memory.

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By *pl- capdagde OP Couple
over a year ago

Cap d agde,France

Yep we run all these regularly and have anti virus,but there is nothing.We have even gone through and deleted anything we don't use that can take up memory space.

Done all nvidia driver updates etc

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By *Ryan-Man
over a year ago

In Your Bush

How much memory is installed in your pc and how much memory does your graphics card have?

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By *Ryan-Man
over a year ago

In Your Bush

Just thought - when it stutters, are you playing a file stored on your pc or are you streaming it off the net?

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By (user no longer on site)
over a year ago

What Graphics Card do you have in your machine?

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By *pl- capdagde OP Couple
over a year ago

Cap d agde,France

Product Description: Packard Bell Imedia S3720 Quad Core Desktop PC

Processor: Intel Core 2 Quad Q8300 2.50GHz

Memory: 3GB RAM (Installed)

Hard Drive: 320GB Hard Drive

Optical Drive: DVD+/-RW Supermulti

Operating System: Microsoft Windows 7 Home Premium (64-bit)

Monitor: None.

Graphics Controller: nVidia GeForce 7100

Video Memory: 256MB

Audio Output: Realtek Audio

Networking: 10/100/1000 Gigabit

Its when streaming also sometimes with the filmon streaming live tv

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By (user no longer on site)
over a year ago

For playing games, your graphics card is very low spec.

For streaming video, I would have thought it was ok - you may want to try updating your Graphics Card drivers.

One of the main reasons streaming stutters is your internet connection rate - what sort of speed are you getting on your connection?

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By *Ryan-Man
over a year ago

In Your Bush

Easy test is to try and play back a video file stored on your hard disk. If it is stutter free it pins it down to the speed of the Internet connection.

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By *pl- capdagde OP Couple
over a year ago

Cap d agde,France

"For playing games, your graphics card is very low spec.

For streaming video, I would have thought it was ok - you may want to try updating your Graphics Card drivers.

One of the main reasons streaming stutters is your internet connection rate - what sort of speed are you getting on your connection?

In france the internet is shit no fibre optic or anything like that here.

We are with orange think its 3 gig or something,but its faster than we had in our old house,that was always ok streaming stuff.With some things you just had to let the stream download for a time before watching as it used to catch up

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By *Ryan-Man
over a year ago

In Your Bush

That's the problem then it's a shit download speed, which is more than likely being made worse by the time of day, and how many users are also downloading stuff

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By (user no longer on site)
over a year ago

So you're using a mobile signal 3g internet. That's gonna be your issue.

It may not have been a prob before but now you got higher resolution videos , HD etc take up more bandwidth to stream.

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By (user no longer on site)
over a year ago

Or a 3mb broadband connection, either way its slow.

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By (user no longer on site)
over a year ago

Check for flash player updates too.

I agree with the above though. Shit internet speed is probably your issue coupled with an obsolete graphics card.

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By *pl- capdagde OP Couple
over a year ago

Cap d agde,France

"Or a 3mb broadband connection, either way its slow. "

No its a 3mb broadband connection..

But if its the connection why does it still do itn something that has downloaded ? And why did it not do it when we had a 2mb connection ?

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By *pl- capdagde OP Couple
over a year ago

Cap d agde,France

"So you're using a mobile signal 3g internet. That's gonna be your issue.

It may not have been a prob before but now you got higher resolution videos , HD etc take up more bandwidth to stream. "

So putting in a better graphic card would make no difference ?

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By (user no longer on site)
over a year ago

Well, its 3Mb, but its ADSL, so that may not be the speed you're actually getting.

Google 'Speedtest' and there is a site which will tell you the actual speeds your getting on your connection - chances are it may be lower than '3Mb'

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By *pl- capdagde OP Couple
over a year ago

Cap d agde,France

"Well, its 3Mb, but its ADSL, so that may not be the speed you're actually getting.

Google 'Speedtest' and there is a site which will tell you the actual speeds your getting on your connection - chances are it may be lower than '3Mb'

Ok will try that...France seem shit generally for internet,when you think 3 mb is the fastest we can get down here in 2013 ..

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By (user no longer on site)
over a year ago

"Well, its 3Mb, but its ADSL, so that may not be the speed you're actually getting.

Google 'Speedtest' and there is a site which will tell you the actual speeds your getting on your connection - chances are it may be lower than '3Mb'

Ok will try that...France seem shit generally for internet,when you think 3 mb is the fastest we can get down here in 2013 ..

Organise a protest and march on Paris - seems to work for the Farmers, Lorry Drivers and Air Traffic Controllers!

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By (user no longer on site)
over a year ago

VLC media player/ media player classic

slimcleaner

slimcomputer

i kknow a decent good streaming site

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By (user no longer on site)
over a year ago

nVidia GeForce 7100

and mine is a shitty intel graphics accelerator

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By *pl- capdagde OP Couple
over a year ago

Cap d agde,France

"Well, its 3Mb, but its ADSL, so that may not be the speed you're actually getting.

Google 'Speedtest' and there is a site which will tell you the actual speeds your getting on your connection - chances are it may be lower than '3Mb'

Download 12.70 mb/s

Upload0.84 mb/s

Ping 43ms

Grade B+ faster than 78% of France ..

Says it all !!

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By (user no longer on site)
over a year ago

"Well, its 3Mb, but its ADSL, so that may not be the speed you're actually getting.

Google 'Speedtest' and there is a site which will tell you the actual speeds your getting on your connection - chances are it may be lower than '3Mb'

Download 12.70 mb/s

Upload0.84 mb/s

Ping 43ms

Grade B+ faster than 78% of France ..

Says it all !! "

Your getting 12Mb off a 3Mb line?

OR should that be 1.2Mb?

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By *pl- capdagde OP Couple
over a year ago

Cap d agde,France

"Well, its 3Mb, but its ADSL, so that may not be the speed you're actually getting.

Google 'Speedtest' and there is a site which will tell you the actual speeds your getting on your connection - chances are it may be lower than '3Mb'

Ok will try that...France seem shit generally for internet,when you think 3 mb is the fastest we can get down here in 2013 ..

Organise a protest and march on Paris - seems to work for the Farmers, Lorry Drivers and Air Traffic Controllers!"

That won't work ! Technology is miles behind down here...

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By *pl- capdagde OP Couple
over a year ago

Cap d agde,France

"Well, its 3Mb, but its ADSL, so that may not be the speed you're actually getting.

Google 'Speedtest' and there is a site which will tell you the actual speeds your getting on your connection - chances are it may be lower than '3Mb'

Download 12.70 mb/s

Upload0.84 mb/s

Ping 43ms

Grade B+ faster than 78% of France ..

Says it all !!

Your getting 12Mb off a 3Mb line?

OR should that be 1.2Mb?"

On the test results its says

12.70 download so fook knows

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By *oodmessMan
over a year ago

yumsville

"Product Description: Packard Bell Imedia S3720 Quad Core Desktop PC

Processor: Intel Core 2 Quad Q8300 2.50GHz

Memory: 3GB RAM (Installed)

Hard Drive: 320GB Hard Drive

Optical Drive: DVD+/-RW Supermulti

Operating System: Microsoft Windows 7 Home Premium (64-bit)

Monitor: None.

Graphics Controller: nVidia GeForce 7100

Video Memory: 256MB

Audio Output: Realtek Audio

Networking: 10/100/1000 Gigabit

Its when streaming also sometimes with the filmon streaming live tv"

I would go to a small independent computer shop.

Upgrading your graphics card depends on the PSU (power supply). 256MB graphics is very low, for gaming 1gb is pretty well standard - though it will also improve tv/dvd performance too especially as an upgrade will have a HDMI connector.

You need to find out what motherboard you have and the speed of the PCI/PCI-E x16 slot.

If you do you can buy one off shelf and simply plug it in though a small independent will be cheaper than PC world.

Expect somewhere around £100+ to buy and them fit a decent one

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By (user no longer on site)
over a year ago

"Well, its 3Mb, but its ADSL, so that may not be the speed you're actually getting.

Google 'Speedtest' and there is a site which will tell you the actual speeds your getting on your connection - chances are it may be lower than '3Mb'

Download 12.70 mb/s

Upload0.84 mb/s

Ping 43ms

Grade B+ faster than 78% of France ..

Says it all !!

Your getting 12Mb off a 3Mb line?

OR should that be 1.2Mb?

On the test results its says

12.70 download so fook knows "

Thats pretty damn respectable. The only thing I can think of is that you get a lot of dropouts / reconnects which may affect the connection when constantly streaming information.

What services are you streaming from? BBC Iplayer and that sort of thing or are you watching downloaded movie files etc on your PC?

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By *oodmessMan
over a year ago

yumsville

just googled your pc .. if its the sames you can upgrade the memory if youre running a 64bit version of windows not 32bit:

Memory Type: DDR2 PC2-6400, DDR2 PC2-5300, DDR2, DDR3 (non-ECC)

Maximum Memory: 4GB

the video looks to be a PCI-E x16 slot

Just done a little googling around and a card recommended would be the 9500GT series though this is guesswork really. With extra ram and an uprated card youre looking at circa £180 id say

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By *pl- capdagde OP Couple
over a year ago

Cap d agde,France

"Well, its 3Mb, but its ADSL, so that may not be the speed you're actually getting.

Google 'Speedtest' and there is a site which will tell you the actual speeds your getting on your connection - chances are it may be lower than '3Mb'

Download 12.70 mb/s

Upload0.84 mb/s

Ping 43ms

Grade B+ faster than 78% of France ..

Says it all !!

Your getting 12Mb off a 3Mb line?

OR should that be 1.2Mb?

On the test results its says

12.70 download so fook knows

Thats pretty damn respectable. The only thing I can think of is that you get a lot of dropouts / reconnects which may affect the connection when constantly streaming information.

What services are you streaming from? BBC Iplayer and that sort of thing or are you watching downloaded movie files etc on your PC?

We stream music videos and stuff from youtube,

Watch uk TV through the filmon site or app and steam or download movies sometimes.

Can't use BBC ipayer or any of the others here as you need a UK IP address.

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By *pl- capdagde OP Couple
over a year ago

Cap d agde,France

"just googled your pc .. if its the sames you can upgrade the memory if youre running a 64bit version of windows not 32bit:

Memory Type: DDR2 PC2-6400, DDR2 PC2-5300, DDR2, DDR3 (non-ECC)

Maximum Memory: 4GB

the video looks to be a PCI-E x16 slot

Just done a little googling around and a card recommended would be the 9500GT series though this is guesswork really. With extra ram and an uprated card youre looking at circa £180 id say

Sounds like this may be the option especially with everything being HD now

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By (user no longer on site)
over a year ago

"Well, its 3Mb, but its ADSL, so that may not be the speed you're actually getting.

Google 'Speedtest' and there is a site which will tell you the actual speeds your getting on your connection - chances are it may be lower than '3Mb'

Download 12.70 mb/s

Upload0.84 mb/s

Ping 43ms

Grade B+ faster than 78% of France ..

Says it all !!

Your getting 12Mb off a 3Mb line?

OR should that be 1.2Mb?

On the test results its says

12.70 download so fook knows

Thats pretty damn respectable. The only thing I can think of is that you get a lot of dropouts / reconnects which may affect the connection when constantly streaming information.

What services are you streaming from? BBC Iplayer and that sort of thing or are you watching downloaded movie files etc on your PC?

We stream music videos and stuff from youtube,

Watch uk TV through the filmon site or app and steam or download movies sometimes.

Can't use BBC ipayer or any of the others here as you need a UK IP address."

projectfreeTV

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By *oodmessMan
over a year ago

yumsville

google the make/model: Packard Bell Imedia S3720

and find the specs for the PCI slot.

all you do then is find a good card to match the pci slot and plug it in.

Upgrading the ram to a potential max of 4gb will also help

Though remember the PSU has to have the power to support the new graphics card. Most standard PSU's are around 300 watts.. some cards need a minimum of 400 to power them or you faced with them crashing and defeating the object.

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By (user no longer on site)
over a year ago

im no expert but we stream from our 4 year old laptop with no problems, and it wasnt a high spec when new, we do have a very good broard band tho, this would be my first thought. also your antivirus might be the problem, most are real system hogs, we use microsoft security, it is way better than any other we have tried, and best of all its free.

lets face it who better to protect windows than the maker of windows?

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By (user no longer on site)
over a year ago

I think their model of PC has a PCI-E slot on the Mobo, but Ive been unable to find out the wattage of the PSU, which I suspect to be about 250W to 300W.

Rather than hazarding a guess, probably best to take it to a trusted local PC shop.

However, IMHO, adding an extra 1Gb of memory (to bringing to to 4Gb in total) will not make any difference to the overall speed unless you're playing the latest games or video / photo editing on very large files.

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By *Ryan-Man
over a year ago

In Your Bush

Agreed. They wouldn't even notice the difference.

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By *oodmessMan
over a year ago

yumsville

"I think their model of PC has a PCI-E slot on the Mobo, but Ive been unable to find out the wattage of the PSU, which I suspect to be about 250W to 300W.

Rather than hazarding a guess, probably best to take it to a trusted local PC shop.

was just going to suggest that - buy the graphics card from as shop as they will update the drivers too and consider what the system can take. I think its a 250 watt power supply.

When it been installed google the ram type (listed above - though it will also say it on the side of the ram) and buy that seperately. Gooogle the ram type and then type in "sale" after it - as this is an easy install you can do yourself and get a discount with promotial sales.

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By *pl- capdagde OP Couple
over a year ago

Cap d agde,France

Thanks everyone great help..

Think we'll take it to the PC shop to get them change the graphic card..

We don't use it for gaming,but do alot of skyping with family back home and downloading movies etc

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By (user no longer on site)
over a year ago

Pointless upgrading the ram if you're upgrading the graphics card, the ram won't be recognised.

I'd check for updates for the flash player, disable browser add ons and also check if there are any comparability issues with flash player and your browser, a recent Firefox update caused instability on a lot of flash based sites, even they advised people to use Chrome until it was resolved.

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By (user no longer on site)
over a year ago

"Ok here goes our PC graphic performance is only 3.2. when we play video we get stuttering and sometimes its ok..Somebody told us its our graphic card and that we need to change it. Yesterday we took it to a PC place and they seem to think it coud be a virus or mailware?

Any help would be appreciated.

Bin it and buy a new one.

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By (user no longer on site)
over a year ago

Any help would be appreciated.

Bin it and buy a new one. "

That's a bit drastic!

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By (user no longer on site)
over a year ago

honestly think i must talk shit...but go and spend £100+ on a graphics card

when I'm using a possibly 5year old dell inspiron 1545

with no issues on jerky video etc...in fact ive 5gig left of my 160gig hard drive and 2gig ram..crap intel graphics chip

am sure I'm doing something right somewhere...for free

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By *Ryan-Man
over a year ago

In Your Bush

"honestly think i must talk shit...but go and spend £100+ on a graphics card

when I'm using a possibly 5year old dell inspiron 1545

with no issues on jerky video etc...in fact ive 5gig left of my 160gig hard drive and 2gig ram..crap intel graphics chip

am sure I'm doing something right somewhere...for free

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By (user no longer on site)
over a year ago

To the OP.

1) When streaming video, are you using a wired LAN connection between the PC and the Internet Router or are you using Wireless?

2) Are you playing back the streaming video on the PC monitor or have you got your PC hooked up to a big Flat Screen TV?

3) When you play back, are you playing back High Definition (HD) quality TV/Films?

Sadly the NVidia 7100 Integrated graphics chipset offers no hardware acceleration for video playback.

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By *azzaahhWoman
over a year ago

north wales / chester

Two words .. .peanut butter

sorry had to be done ryan

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By *Ryan-Man
over a year ago

In Your Bush

"Two words .. .peanut butter

sorry had to be done ryan

That could be the problem here

Is yours fixed now?

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By *pl- capdagde OP Couple
over a year ago

Cap d agde,France

"To the OP.

1) When streaming video, are you using a wired LAN connection between the PC and the Internet Router or are you using Wireless?

2) Are you playing back the streaming video on the PC monitor or have you got your PC hooked up to a big Flat Screen TV?

3) When you play back, are you playing back High Definition (HD) quality TV/Films?

Sadly the NVidia 7100 Integrated graphics chipset offers no hardware acceleration for video playback. "

Its a wired lan connection to the router.

We are streaming the video through the PC monitor,tryed connecting it to the TV with HDMI we get a blue screen on PC monitor and PC won't start up.

None of the playback is HD just standard

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By *pl- capdagde OP Couple
over a year ago

Cap d agde,France

Any help would be appreciated.

Bin it and buy a new one. "

Yeah if only we were loaded !

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By *azzaahhWoman
over a year ago

north wales / chester

"Two words .. .peanut butter

sorry had to be done ryan

That could be the problem here

Is yours fixed now? "

no lol i buggerd it completey by using the crunchy and not the smooth type

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By *Ryan-Man
over a year ago

In Your Bush

"Two words .. .peanut butter

sorry had to be done ryan

That could be the problem here

Is yours fixed now?

no lol i buggerd it completey by using the crunchy and not the smooth type

Ah you listened to broth cook number four

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By *azzaahhWoman
over a year ago

north wales / chester

that i did next time ill listen to the 10 that inboxed me lol

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By (user no longer on site)
over a year ago

Any help would be appreciated.

Bin it and buy a new one.

Yeah if only we were loaded !

what is the video player u are using...

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By *pl- capdagde OP Couple
over a year ago

Cap d agde,France

Any help would be appreciated.

Bin it and buy a new one.

Yeah if only we were loaded !

what is the video player u are using..."

When watching youtube or filmon i guess its flash player ..watching films putlocker and various others

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By (user no longer on site)
over a year ago

Any help would be appreciated.

Bin it and buy a new one.

Yeah if only we were loaded !

what is the video player u are using...

When watching youtube or filmon i guess its flash player ..watching films putlocker and various others "

What browser are you using?

There is a conflict with Flash and Firefox.currently. Try switching to chrome and see if that's any better.

Try disabling browser add ons too, see if there's something causing an issue.

Clear out your cookies and other junk and download VLC Media Player.

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By *pl- capdagde OP Couple
over a year ago

Cap d agde,France

Any help would be appreciated.

Bin it and buy a new one.

Yeah if only we were loaded !

what is the video player u are using...

When watching youtube or filmon i guess its flash player ..watching films putlocker and various others

What browser are you using?

There is a conflict with Flash and Firefox.currently. Try switching to chrome and see if that's any better.

Try disabling browser add ons too, see if there's something causing an issue.

Clear out your cookies and other junk and download VLC Media Player."

We do use chrome,we clean regularly so that shouldn't be a problem...

Will try the browser add ons know nothing about VLC player only what someone mentioned earlier

Thanks again

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By (user no longer on site)
over a year ago

Any help would be appreciated.

Bin it and buy a new one.

Yeah if only we were loaded !

what is the video player u are using...

When watching youtube or filmon i guess its flash player ..watching films putlocker and various others

What browser are you using?

There is a conflict with Flash and Firefox.currently. Try switching to chrome and see if that's any better.

Try disabling browser add ons too, see if there's something causing an issue.

Clear out your cookies and other junk and download VLC Media Player.

We do use chrome,we clean regularly so that shouldn't be a problem...

Will try the browser add ons know nothing about VLC player only what someone mentioned earlier

Thanks again

try slimdrivers

ive used the other 'slim' products...free of course...and appeared to have basically automatically done alot for me than other craplications

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By (user no longer on site)
over a year ago

VLC can run saved videos and run streamed video..in fact..it runs almost any video file

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By *Ryan-Man
over a year ago

In Your Bush

I have used VLC. Good prog

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By *adgeeMan
over a year ago

Glasgow

"I have used VLC. Good prog

Great application, never had any issues with it

highly recommended!

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By (user no longer on site)
over a year ago

Since you nice peeps are giving out some great advice i have a wee problem when im in chat.. I can have my cam on in a full room and have no problem typing ...BUT as soon as i put my music on i type away and loose half the words i type

any advice will be appreciated

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By *Ryan-Man
over a year ago

In Your Bush

"Since you nice peeps are giving out some great advice i have a wee problem when im in chat.. I can have my cam on in a full room and have no problem typing ...BUT as soon as i put my music on i type away and loose half the words i type

any advice will be appreciated

Try muting your sound in the chat room

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By (user no longer on site)
over a year ago

i would but i like to play me music and some peeps like to listen to my music lol

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By *arambarMan
over a year ago

swindon

Try and eliminate things until you either identify the issue or are left with only one thing.

Sounds like you've tried eliminating the network (internet and your local network) by both downloading the file as opposed to streaming it, and by using a wired connection to your router.

The next thing I would try before buying new hardware would be to rule out your existing software. I'm a sad geek so I'm not fazed by using operating systems other than Windows... if you're up for a challenge download a version of Linux - Ubuntu or Linux Mint would be my recommendations - and try downloading some video files... you can run both versions from a CD without having to install anything, otherwise Ubuntu has something called Wubi which installs Linux from within Windows!

If you do still get problems even when using Linux then I'd look at investing in some new hardware... at least you'll have tried all your other options first though. Imagine how gutted you'll be if you spend cash on new kit and still have a problem

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By *Ryan-Man
over a year ago

In Your Bush

"i would but i like to play me music and some peeps like to listen to my music lol "

Yes but do it anyway to try and isolate the problem

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By *arambarMan
over a year ago

swindon

any advice will be appreciated

Try a little bit more orange juice and a little less vodka

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By (user no longer on site)
over a year ago

Trend Micro free test or Avast paid, do a memory test to see if all ram is working, use cc cleaner and defrag. If it's staggering with new games maybe you need a new graphics card. Check the stats the new card needs and power supply required.

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By (user no longer on site)
over a year ago

If only happens when playing video check that your codecs are correct

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By *pl- capdagde OP Couple
over a year ago

Cap d agde,France

Thanks again everyone...

We have tryed most things you have suggested but no luck. Recon a trip to the PC shop,let an expert take a look is the best option now ..

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By *pl- capdagde OP Couple
over a year ago

Cap d agde,France

"VLC media player/ media player classic

slimcleaner

slimcomputer

i kknow a decent good streaming site"

Whats the name of the streaming site you know ?

Have downloaded the other very useful,thanks

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By *istressdebssubCouple
over a year ago

cambridge

Any help would be appreciated.

obvious question but do you defrag your puter ?

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By *pl- capdagde OP Couple
over a year ago

Cap d agde,France

Any help would be appreciated.

obvious question but do you defrag your puter ?"

Yep tryed that

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By *istressdebssubCouple
over a year ago

cambridge

had lots of issues over the years . now use firefox as browers that blocks tracking and cookies . use free windows clean up + avg free plus superantispyware also free . puter runs like new at all times

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By (user no longer on site)
over a year ago

Hi if you want to contact me I will try and resolve your problem

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By *lash and BunsCouple
over a year ago

Inverclyde

Look at your virtual memory settings, make sure you have enough HDD space and set it to system managed

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By *lash and BunsCouple
over a year ago

Inverclyde

Should also add, for issues such as this, Google Tom's hardware, go into the forums, they''ll be sure to nail the problem if the above doesnt help

Good luck

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