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By (user no longer on site) OP   
over a year ago

Do subscribed users get a better service from the site, in terms of sorting issues?

Over two months ago, our profile was changed by admin from a couples profile to a single male, removing all the female pictures from our profile etc. We have sent numerous messages to admin, but not once have we received a message in response other than 2 generic messages.

Fab have rendered our profile useless and if we had subscribed would we just have to accept losing anything we had paid?

 (thread closed by moderator)

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By *bi HaiveMan
Forum Mod

over a year ago

Cheeseville, Somerset


"Do subscribed users get a better service from the site, in terms of sorting issues?

Over two months ago, our profile was changed by admin from a couples profile to a single male, removing all the female pictures from our profile etc. We have sent numerous messages to admin, but not once have we received a message in response other than 2 generic messages.

Fab have rendered our profile useless and if we had subscribed would we just have to accept losing anything we had paid? "

It makes no difference whether your a site supporter or not. If you break rules or admin feel you have they'll make changes.

They can see all - messages, veris, the profiles that left them ,the ISP's used etc. I doubt very much they'd act without good cause.

A

 (thread closed by moderator)

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By (user no longer on site) OP   
over a year ago


"Do subscribed users get a better service from the site, in terms of sorting issues?

Over two months ago, our profile was changed by admin from a couples profile to a single male, removing all the female pictures from our profile etc. We have sent numerous messages to admin, but not once have we received a message in response other than 2 generic messages.

Fab have rendered our profile useless and if we had subscribed would we just have to accept losing anything we had paid?

It makes no difference whether your a site supporter or not. If you break rules or admin feel you have they'll make changes.

They can see all - messages, veris, the profiles that left them ,the ISP's used etc. I doubt very much they'd act without good cause.

A"

Well in our case they did act without good cause and also stated that they could reverse this in the generic message but haven't. They would also be able to see the 5 verifications we have meeting as a couple.

 (thread closed by moderator)

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By (user no longer on site)
over a year ago


"Do subscribed users get a better service from the site, in terms of sorting issues?

Over two months ago, our profile was changed by admin from a couples profile to a single male, removing all the female pictures from our profile etc. We have sent numerous messages to admin, but not once have we received a message in response other than 2 generic messages.

Fab have rendered our profile useless and if we had subscribed would we just have to accept losing anything we had paid?

It makes no difference whether your a site supporter or not. If you break rules or admin feel you have they'll make changes.

They can see all - messages, veris, the profiles that left them ,the ISP's used etc. I doubt very much they'd act without good cause.

A"

OP is in fact demonstrating a complete disregard for the rules with this thread, as criticising / questioning action or decisions taken by site admin / owners is very clearly stated in forum rules as being forbidden.

Perhaps drawing attention to why such decisions may have been taken against them in the first place.

 (thread closed by moderator)

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By (user no longer on site)
over a year ago


"Do subscribed users get a better service from the site, in terms of sorting issues?

Over two months ago, our profile was changed by admin from a couples profile to a single male, removing all the female pictures from our profile etc. We have sent numerous messages to admin, but not once have we received a message in response other than 2 generic messages.

Fab have rendered our profile useless and if we had subscribed would we just have to accept losing anything we had paid? "

After reading the first bit of your bio, I can see why they haven't bothered!

 (thread closed by moderator)

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By (user no longer on site) OP   
over a year ago


"Do subscribed users get a better service from the site, in terms of sorting issues?

Over two months ago, our profile was changed by admin from a couples profile to a single male, removing all the female pictures from our profile etc. We have sent numerous messages to admin, but not once have we received a message in response other than 2 generic messages.

Fab have rendered our profile useless and if we had subscribed would we just have to accept losing anything we had paid?

It makes no difference whether your a site supporter or not. If you break rules or admin feel you have they'll make changes.

They can see all - messages, veris, the profiles that left them ,the ISP's used etc. I doubt very much they'd act without good cause.

A

OP is in fact demonstrating a complete disregard for the rules with this thread, as criticising / questioning action or decisions taken by site admin / owners is very clearly stated in forum rules as being forbidden.

Perhaps drawing attention to why such decisions may have been taken against them in the first place."

Are you suggesting that you should never question the actions of others and not state any facts?

 (thread closed by moderator)

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By (user no longer on site) OP   
over a year ago


"Do subscribed users get a better service from the site, in terms of sorting issues?

Over two months ago, our profile was changed by admin from a couples profile to a single male, removing all the female pictures from our profile etc. We have sent numerous messages to admin, but not once have we received a message in response other than 2 generic messages.

Fab have rendered our profile useless and if we had subscribed would we just have to accept losing anything we had paid?

After reading the first bit of your bio, I can see why they haven't bothered! "

The bio is a result of and after months of trying to resolve this privately with admin, they have ignored our polite messages which ignorant and rude.

 (thread closed by moderator)

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By (user no longer on site)
over a year ago

Can’t imagine this thread will last too long either.

 (thread closed by moderator)

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By *uenevereWoman
over a year ago

Scunthorpe

OP

Firstly, there's no subscription to Fab. Some choose to pay to support the site and get extra features.

To be honest, having read your profile, I am more surprised that it's been allowed to stay active.

You have no recent verifications, a lot can happen in 4 years.

If you're actually a couple, why not just set up another profile?

Oh, and the other sites aren't as good as this one.

 (thread closed by moderator)

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By *aizyWoman
over a year ago

west midlands


"OP

Firstly, there's no subscription to Fab. Some choose to pay to support the site and get extra features.

To be honest, having read your profile, I am more surprised that it's been allowed to stay active.

You have no recent verifications, a lot can happen in 4 years.

If you're actually a couple, why not just set up another profile?

Oh, and the other sites aren't as good as this one."

Exactly this, why not just set up a new couples account? You're not going to be losing anything by doing that.

 (thread closed by moderator)

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By (user no longer on site) OP   
over a year ago


"OP

Firstly, there's no subscription to Fab. Some choose to pay to support the site and get extra features.

To be honest, having read your profile, I am more surprised that it's been allowed to stay active.

You have no recent verifications, a lot can happen in 4 years.

If you're actually a couple, why not just set up another profile?

Oh, and the other sites aren't as good as this one."

We took a break just before Covid, followed by nursing an ill parent who died last year, in this period the profile was hidden. Within weeks of our return, Fab changed our profile. Finding another site seems to be our only option now.

 (thread closed by moderator)

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By (user no longer on site) OP   
over a year ago


"OP

Firstly, there's no subscription to Fab. Some choose to pay to support the site and get extra features.

To be honest, having read your profile, I am more surprised that it's been allowed to stay active.

You have no recent verifications, a lot can happen in 4 years.

If you're actually a couple, why not just set up another profile?

Oh, and the other sites aren't as good as this one.

Exactly this, why not just set up a new couples account? You're not going to be losing anything by doing that."

Thank you Daisy

We know you are right, but its more about the total disregard the site has for its users.

 (thread closed by moderator)

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By *heVonMatterhornsCouple
over a year ago

Lincoln

[Removed by poster at 28/01/23 17:01:55]

 (thread closed by moderator)

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By (user no longer on site)
over a year ago

Seems like such a farse, just set up a new couple profile or leave. Simple

Miss S x

 (thread closed by moderator)

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By *icecouple561Couple
Forum Mod

over a year ago

East Sussex

No personal support on site/account

All help/advice on using the site is via the FAQ pages or the site support forum.

The above is from the subscription page, in answer to your question.

Admin will have had good reason to change your profile.

 (thread closed by moderator)

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