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"People are cunts and abuse staff for doing their jobs. Staff won't accept it any more. The end " | |||
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"Tom's piles playing him up again. " *Snort* that's my tea on my lap | |||
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"Tom's piles playing him up again. " Its all over the news | |||
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"Tom's piles playing him up again. " Shark Attack | |||
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"Tom's piles playing him up again. Shark Attack" He knew not to go swimming off Southend Pier. | |||
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"Tom's piles playing him up again. *Snort* that's my tea on my lap " Sorry | |||
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"Tom was in a pharmacy queue today and it was long and not moving very quickly.. three people in front had strops for various reasons but mainly for long waits and poor service.. Tom stayed calm and when it was his turn he saw a NHS poster saying zero tolerance to abuse.. similar poster in his surgery and on lots of telephone answering machines before he can speak to a person.. What's going on here guys ?" Ridiculous really they’re making more of an issue of it than there is All people who have public facing roles have issues with people occasionally, e.g. bar staff, call centres etc I had an issue when I rang a GP about my child and the receptionist behaved like a right twat until I reminded her that the recording worked both ways and she should giver herself a reality check - swift change attitude and immediate apology followed as she clearly didn’t want to be reported - the recording would have showed what a right twat she had been for no reason whatsoever | |||
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"Tom's piles playing him up again. " Who's volunteering to do the Anusol? | |||
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"Tom's piles playing him up again. Who's volunteering to do the Anusol? " If the prize is to put Anusol on Tom's backside then I hope Sharpey wins the raffle .. | |||
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" What's going on here guys ?" Principally you're talking about yourself in the third person. | |||
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"Tom was in a pharmacy queue today and it was long and not moving very quickly.. three people in front had strops for various reasons but mainly for long waits and poor service.. Tom stayed calm and when it was his turn he saw a NHS poster saying zero tolerance to abuse.. similar poster in his surgery and on lots of telephone answering machines before he can speak to a person.. What's going on here guys ?" I have a friend who’s a prescribing mental health nurse and he totally disagrees with the zero tolerance principle, says it’s not realistic , NHS are no different to other services providers , they have to deal with people of all types and they get paid to do it. Send them on some tolerance training or get better staff | |||
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"Tom's piles playing him up again. Its all over the news" Surely you mean it's all or the queues? | |||
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"Tom was in a pharmacy queue today and it was long and not moving very quickly.. three people in front had strops for various reasons but mainly for long waits and poor service.. Tom stayed calm and when it was his turn he saw a NHS poster saying zero tolerance to abuse.. similar poster in his surgery and on lots of telephone answering machines before he can speak to a person.. What's going on here guys ? I have a friend who’s a prescribing mental health nurse and he totally disagrees with the zero tolerance principle, says it’s not realistic , NHS are no different to other services providers , they have to deal with people of all types and they get paid to do it. Send them on some tolerance training or get better staff " I disagree we absolutely do not get paid to deal with it. Mental health is a sensitive area so I understand frustration, people venting at me and generally being upset. But I will not continue with any conversation if they start to become aggressive or abusive, no exceptions. | |||
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