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The customer is always right

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By *usman 199 OP   Man
over a year ago

Stockport

We get halled in the office for trivia you didn't stop at a bus stop for a passenger that sort of stuff cctv is checked and passenger not paying attention I ask you is the customer always right

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By *otSoPoshWoman
over a year ago

In a ball gown because that's how we roll in N. Devon

No. Because no one is always right and sometimes the customer is a dickhead.

But driving past stops when there are people waiting or waiting to get off the bus is also not right. It's kinda missing the point of the job you're doing I think?

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By *andycandy88Woman
over a year ago

Northolt

Going by the point of view you put across, aren't bus drivers supposed to stop at its required stop whether someone has pressed the bell or not??

As well as whether there are people at the stop or not??

From my experience working in different jobs customers abuse this policy and actually don't appreciate good customer service. Only a few do xx

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By (user no longer on site)
over a year ago

No the customer isn't always right, I've come across plenty of people who think if they shout loud enough and stamp their feet, they will get their own way. Doesn't work like that thankfully. I think customers also forget sometimes that the person they are talking to/ yelling at, is actually human too.

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By *usman 199 OP   Man
over a year ago

Stockport


"No. Because no one is always right and sometimes the customer is a dickhead.

But driving past stops when there are people waiting or waiting to get off the bus is also not right. It's kinda missing the point of the job you're doing I think?"
No if they are not looking and you slow down as slow as you can they have headphones on you look in there general direction sorry should of stressed that

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By *rumpyMcFuckNuggetMan
over a year ago

Den of Iniquity

Are they fuck...

If a Customer tells me that piece of Fillet Steak isn't Fillet Steak then they're wrong , simple as

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By *usman 199 OP   Man
over a year ago

Stockport


"Going by the point of view you put across, aren't bus drivers supposed to stop at its required stop whether someone has pressed the bell or not??

As well as whether there are people at the stop or not??

From my experience working in different jobs customers abuse this policy and actually don't appreciate good customer service. Only a few do xx"
They are I am talking about passengers waiting for bus xx

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By *andycandy88Woman
over a year ago

Northolt


"No. Because no one is always right and sometimes the customer is a dickhead.

But driving past stops when there are people waiting or waiting to get off the bus is also not right. It's kinda missing the point of the job you're doing I think?No if they are not looking and you slow down as slow as you can they have headphones on you look in there general direction sorry should of stressed that "

Ohhhh ok but then would your office be able to tell from cctv that you slowed down?? Xx

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By *etwifeandhim69Couple
over a year ago

Darlington


"We get halled in the office for trivia you didn't stop at a bus stop for a passenger that sort of stuff cctv is checked and passenger not paying attention I ask you is the customer always right "

Nope. Some are complete half wits who think they are the center of the universe.

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By *edLionScotMan
over a year ago

Edinburgh

Imagine that, a young child or other vulnerable individual, not paying attention, and the driver is studying that person to confirm that they're not paying attention, so you whizz on by.

Is this what your justifying?

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By *edLionScotMan
over a year ago

Edinburgh

you're*

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By *histle do nicelyMan
over a year ago

Glasgow South

Perception is king...as long as they think they're right..

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By *usman 199 OP   Man
over a year ago

Stockport


"No. Because no one is always right and sometimes the customer is a dickhead.

But driving past stops when there are people waiting or waiting to get off the bus is also not right. It's kinda missing the point of the job you're doing I think?No if they are not looking and you slow down as slow as you can they have headphones on you look in there general direction sorry should of stressed that

Ohhhh ok but then would your office be able to tell from cctv that you slowed down?? Xx "
They can but they come up with you should of checked your mirror to see if they have noticed you by then it is to late as you are in a line of traffic xx

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By *andycandy88Woman
over a year ago

Northolt


"Imagine that, a young child or other vulnerable individual, not paying attention, and the driver is studying that person to confirm that they're not paying attention, so you whizz on by.

Is this what your justifying?"

I think you missed where he said he slows down as slow as he can xx

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By *usman 199 OP   Man
over a year ago

Stockport


"you're*"
in fairness young kids and vulnerable are alert it is more so 25 and over that are oblivious xx

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By *andycandy88Woman
over a year ago

Northolt


"No. Because no one is always right and sometimes the customer is a dickhead.

But driving past stops when there are people waiting or waiting to get off the bus is also not right. It's kinda missing the point of the job you're doing I think?No if they are not looking and you slow down as slow as you can they have headphones on you look in there general direction sorry should of stressed that

Ohhhh ok but then would your office be able to tell from cctv that you slowed down?? Xx They can but they come up with you should of checked your mirror to see if they have noticed you by then it is to late as you are in a line of traffic xx"

huh as in check the rear view mirror?? That's dangerous to just stop when you joined traffic isn't it??

I'm not a driver but that doesn't sound safe xx

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By *usman 199 OP   Man
over a year ago

Stockport


"No. Because no one is always right and sometimes the customer is a dickhead.

But driving past stops when there are people waiting or waiting to get off the bus is also not right. It's kinda missing the point of the job you're doing I think?No if they are not looking and you slow down as slow as you can they have headphones on you look in there general direction sorry should of stressed that

Ohhhh ok but then would your office be able to tell from cctv that you slowed down?? Xx They can but they come up with you should of checked your mirror to see if they have noticed you by then it is to late as you are in a line of traffic xx

huh as in check the rear view mirror?? That's dangerous to just stop when you joined traffic isn't it??

I'm not a driver but that doesn't sound safe xx"
the wing mirrors as you say rear view mirror not really used in a bus xx

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By *andycandy88Woman
over a year ago

Northolt

I noticed alot of drivers don't use the passenger side wing mirror much but I can't see how the office expect you to cause an accident for a customer that only realises the bus is there as you have just joined traffic.

If you then abruptly stop for the passenger who tries flag you down at the last minute you could likely cause an accident which then you would be in trouble with the office after. I can't understand this one xx

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