FabSwingers.com forum: Pro-active Complaining

By (user no longer on site) OP
over a year ago

Are you a pro-active complainer? Do you write letters or ring the helpline to complain when something isn't quite satisfactory?

I had a strawberry milkshake once from co-op. It was in date but had somehow spoiled. The shop was too far away to return to so i did email a complaint. They sent me a shopping voucher for £5.

Reply privately

Reply in forum

Reply +quote

By (user no longer on site)
over a year ago

I am more likely to mail or write when I received good service

Reply privately

Reply in forum

Reply +quote

By (user no longer on site)
over a year ago

Good service yes.

Reply privately

Reply in forum

Reply +quote

By (user no longer on site) OP
over a year ago

Thats actually a good point! I should have added that to the OP: do people give positive feedback for good services

Reply privately

Reply in forum

Reply +quote

By *wisted999Man
over a year ago

North Bucks

Whilst bored working from home during lockdown. I wrote to a well known savoury snack company as their product has an email address on the bag that has simply “say hi” above it.

They sent me a box full of every flavour and a shopping bag for simply saying hi! I then tried this with most of the goods in my cupboard and ended up with free pesto and a box of sweets.

Told my work mates and they tried and got fuck all.

Reply privately

Reply in forum

Reply +quote

By *atchyouWatchmeMan
over a year ago

Wrexham.chester.oswerstry

I once complained via email about the size of tracker bars compared to the box they're in. Got a £5 voucher in response.

I also absolutely love reading other people's hilarious complaint letters you sometimes see getting shared about.

Reply privately

Reply in forum

Reply +quote

By (user no longer on site)
over a year ago

"I am more likely to mail or write when I received good service

I do this.

I wouldn't dare complain in person as who knows what they would do.

Reply privately

Reply in forum

Reply +quote

By *s Verity VeneryWoman
over a year ago

Bliss

It depends how much it affects me I suppose, I know a lady who complains at almost anything for the sake of it and she gets free stuff all the time, it's cringeworthy at times and I definitely won't go out shopping with her

Reply privately

Reply in forum

Reply +quote

By (user no longer on site)
over a year ago

"I am more likely to mail or write when I received good service

I do this.

I wouldn't dare complain in person as who knows what they would do.

If it is a local shop or service, I mail head office, then hand a printed copy to the shop. I have found in the past that head office doesn't always share the compliment to the people who have provided the good service.

Reply privately

Reply in forum

Reply +quote

By *ackformore100Man
over a year ago

Tin town

"Thats actually a good point! I should have added that to the OP: do people give positive feedback for good services "

If things have been good I wi usually say so... Often asking for a manager to make sure I tell them what was good and why. On the other hand the pointless reviews you see for online experiences like amazon... 5 star review...

"I bought something and paid for it... . It was packaged, It arrived 3 days later in the post only slightly damaged, luckily found it behind the wheelie bin.... Amazing service 5 stars"

Reply privately

Reply in forum

Reply +quote

By *atnip make me purrWoman
over a year ago

Reading

I had a friend once who was a professional complainer. She received vouchers on an almost daily basis so it did work. She was very odd though...

Reply privately

Reply in forum

Reply +quote

By (user no longer on site)
over a year ago

"I am more likely to mail or write when I received good service

I do this.

I wouldn't dare complain in person as who knows what they would do.

That's a good idea.

I've forwarded positive feedback to colleagues at work because I know their boss won't let them know.

Reply privately

Reply in forum

Reply +quote

By (user no longer on site)
over a year ago

Oh most definitely, if i have a meal and its below par,for instance when they come and say 'how was your meal' ill say 'the *** wasnt great but that aside it was faultless'. (Constructive)

However if i have a product thats shit... the emails are sent!

Reply privately

Reply in forum

Reply +quote

By *ed VoluptaWoman
over a year ago

Wirral.

I will always complain about very bad service. But I also compliment good service.

My best was a £100 Virgin Trains voucher. I must have had a very thick file in their admin....

Reply privately

Reply in forum

Reply +quote

By (user no longer on site)
over a year ago

"Oh most definitely, if i have a meal and its below par,for instance when they come and say 'how was your meal' ill say 'the *** wasnt great but that aside it was faultless'. (Constructive)

However if i have a product thats shit... the emails are sent!

Ooooh, the days when you went out for a meal *sighs*

Reply privately

Reply in forum

Reply +quote

By *ittle_brat_evie!!Woman
over a year ago

evesham

Depends how put out by it I am. A spoiled milkshake wouldn't put me out much so probably wouldn't complain about that.

I've done it on behalf of someone else after reorleated bad service and being made to make multiple trips to a store. Got them vouchers as a result and I got a bunch of flowers as a thank you

Reply privately

Reply in forum

Reply +quote

By (user no longer on site)
over a year ago

[Removed by poster at 14/05/21 09:50:00]

Reply privately

Reply in forum

Reply +quote

By *an4funMan
over a year ago

london

I tend to weigh up how much stress and time the issue will take to resolve against the rewards of doing so. If it's too time consuming/stressful with little gain should I win then I will leave it

Reply privately

Reply in forum

Reply +quote

By (user no longer on site)
over a year ago

"[Removed by poster at 14/05/21 09:50:00]"

Complaint removed by poster

Reply privately

Reply in forum

Reply +quote

By (user no longer on site)
over a year ago

The last time I complained about something wasn't to get free stuff it was because I was really upset.

It would have been nice to get free stuff though

Reply privately

Reply in forum

Reply +quote

By (user no longer on site)
over a year ago

I wrote to nestle and complained that the toffee crisp yogurt hasn’t been around since the 90’s and would it ever come back. They wrote back saying there wasn’t enough demand for it but would monitor feedback to see if it’s something they would do again. They sent me a multipack of 4 toffee crisp chocolate bars.

Actually if anyone has time could they just fire off an email to nestle and say they want the toffee crisp yogurts back.

Reply privately

Reply in forum

Reply +quote

Post new Message to Thread