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Discreet computer repair in London

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By *lwood1964 OP   Man
over a year ago

london

Hi all, my laptop won't start and I need to get my hard drive contents off it. Needless to say I'd like to find someone who is discreet. Nothing on it other than the usual porn and my history of visits to Fab lol. Anyone have any advice or can recommend someone?

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By (user no longer on site)
over a year ago


"Hi all, my laptop won't start and I need to get my hard drive contents off it. Needless to say I'd like to find someone who is discreet. Nothing on it other than the usual porn and my history of visits to Fab lol. Anyone have any advice or can recommend someone?"

are you looking to repair or replace.

if you are replacing it, then you can take out the old drive and buy a usb cable to connect it to your new one. this will see the old drive as an external one and you can transfer anything over, providing the drive isnt dead.

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By *histler21Man
over a year ago

Ipswich

From what you ahove said - it sounds like the laptop won't boot. The rest of the contents on the disk *should* be ok.

Don't try to repair(defrag/fix bad sectors)/recover/factory reset the laptop.

If you have another computer/laptop and a USB hard drive docking station - you can remove the drive from the 'broken' laptop and add it as a USB drive.

You should then be able to get the important stuff from it and save it somewhere else.

I managed to recover 90% of my niece's photos and university dissertation using this method.

Good luck

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By *lwood1964 OP   Man
over a year ago

london

Looking to repair - the diagnostic says there's something wrong with the drive.

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By *kmale421Man
over a year ago

wirral

Although not in London, my business does computer repairs, but I wanted to post this for reassurance to you.

If we refused to fix computers where customers had visited porn sites or web sites that might embarress, we and almost every other computer shop would never do a computer repair.

Generally speaking we never view pictures, videos or web history, we simply fix the problem that was on the machne, charge the customer and move onto the next one.

The only time you would have a problem is if you have illegal information on the computer that we came across in the course of doing our repair. The most obvious is Child Porn, which is a reportable offence. But believe me, if you have some films of a porn star having sex or even you and wife/GF/Swing Partner having fun, in our professional role we really aren't interested.

So just take it in anywhere and go and get it fixed.

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By *histler21Man
over a year ago

Ipswich


"snip...

Don't try to repair(defrag/fix bad sectors)/recover/factory reset the laptop.

snip...

Good luck"

Don't try to repair it until you have had a go at sucking the contents off first.

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By *lwood1964 OP   Man
over a year ago

london


"From what you ahove said - it sounds like the laptop won't boot. The rest of the contents on the disk *should* be ok.

Don't try to repair(defrag/fix bad sectors)/recover/factory reset the laptop.

If you have another computer/laptop and a USB hard drive docking station - you can remove the drive from the 'broken' laptop and add it as a USB drive.

You should then be able to get the important stuff from it and save it somewhere else.

I managed to recover 90% of my niece's photos and university dissertation using this method.

Good luck"

I bought a boot cd and ran a scan and "fixed" some of the errors. It still won't boot, but now I'm worried I've stuffed it based on what you said

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By *histler21Man
over a year ago

Ipswich


"From what you ahove said - it sounds like the laptop won't boot. The rest of the contents on the disk *should* be ok.

Don't try to repair(defrag/fix bad sectors)/recover/factory reset the laptop.

If you have another computer/laptop and a USB hard drive docking station - you can remove the drive from the 'broken' laptop and add it as a USB drive.

You should then be able to get the important stuff from it and save it somewhere else.

I managed to recover 90% of my niece's photos and university dissertation using this method.

Good luck

I bought a boot cd and ran a scan and "fixed" some of the errors. It still won't boot, but now I'm worried I've stuffed it based on what you said "

The data files are likely to still be ok - but the operating system files/drivers etc are still inconsistent.

I'd still advice trying the external docking station route.

I'm assuming the laptop is relatively new and is therefore a SATA drive. Docking stations take both full 3.5" and laptop 2.5" drives (as the connectors are identical).

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By *lwood1964 OP   Man
over a year ago

london


"Although not in London, my business does computer repairs, but I wanted to post this for reassurance to you.

If we refused to fix computers where customers had visited porn sites or web sites that might embarress, we and almost every other computer shop would never do a computer repair.

Generally speaking we never view pictures, videos or web history, we simply fix the problem that was on the machne, charge the customer and move onto the next one.

The only time you would have a problem is if you have illegal information on the computer that we came across in the course of doing our repair. The most obvious is Child Porn, which is a reportable offence. But believe me, if you have some films of a porn star having sex or even you and wife/GF/Swing Partner having fun, in our professional role we really aren't interested.

So just take it in anywhere and go and get it fixed."

That has put my mind at ease - thanks!!!

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By (user no longer on site)
over a year ago


"From what you ahove said - it sounds like the laptop won't boot. The rest of the contents on the disk *should* be ok.

Don't try to repair(defrag/fix bad sectors)/recover/factory reset the laptop.

If you have another computer/laptop and a USB hard drive docking station - you can remove the drive from the 'broken' laptop and add it as a USB drive.

You should then be able to get the important stuff from it and save it somewhere else.

I managed to recover 90% of my niece's photos and university dissertation using this method.

Good luck

I bought a boot cd and ran a scan and "fixed" some of the errors. It still won't boot, but now I'm worried I've stuffed it based on what you said "

see if you can take out the existing drive and connect via a usb drive cable to another PC.

provided the drive powers up you should be able to see the data on it and copy it over.

i have done it a few times now when a pc has died on me..

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By (user no longer on site)
over a year ago

you can get USB to SATA cables on bay less than ten quid...

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By (user no longer on site)
over a year ago


"you can get USB to SATA cables on bay less than ten quid..."

oh and by the way if it works. you format the drive afterwards and use it as an external back up storage

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By *lwood1964 OP   Man
over a year ago

london


"From what you ahove said - it sounds like the laptop won't boot. The rest of the contents on the disk *should* be ok.

Don't try to repair(defrag/fix bad sectors)/recover/factory reset the laptop.

If you have another computer/laptop and a USB hard drive docking station - you can remove the drive from the 'broken' laptop and add it as a USB drive.

You should then be able to get the important stuff from it and save it somewhere else.

I managed to recover 90% of my niece's photos and university dissertation using this method.

Good luck

I bought a boot cd and ran a scan and "fixed" some of the errors. It still won't boot, but now I'm worried I've stuffed it based on what you said

The data files are likely to still be ok - but the operating system files/drivers etc are still inconsistent.

I'd still advice trying the external docking station route.

I'm assuming the laptop is relatively new and is therefore a SATA drive. Docking stations take both full 3.5" and laptop 2.5" drives (as the connectors are identical)."

A Dell Latitude D420 - about 5 years old.

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By *histler21Man
over a year ago

Ipswich


"

A Dell Latitude D420 - about 5 years old."

Looks like it is a PATA (non serial drive). The docking station solution probably won't work.

I use have a different adapter for that Google "USB2 to PATA"

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By *lwood1964 OP   Man
over a year ago

london


"

A Dell Latitude D420 - about 5 years old.

Looks like it is a PATA (non serial drive). The docking station solution probably won't work.

I use have a different adapter for that Google "USB2 to PATA""

It's a Toshiba MK6008GAH - their website says it's a 1.8 " ATA (ZIF)

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