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By (user no longer on site) OP   
over a year ago

Trying to call the bank.....

Two hours of hold music so far

Tell me a joke.

Amuse me somehow. Anyhow. I’m getting close to ending it all

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By (user no longer on site)
over a year ago


"Trying to call the bank.....

Two hours of hold music so far

Tell me a joke.

Amuse me somehow. Anyhow. I’m getting close to ending it all "

Two hours!!

Lordy, you're a patient woman!

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By (user no longer on site)
over a year ago

Blimey that is really poor service.

When you get through speak to them about the free service to move your account away from them.

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By (user no longer on site) OP   
over a year ago


"Trying to call the bank.....

Two hours of hold music so far

Tell me a joke.

Amuse me somehow. Anyhow. I’m getting close to ending it all

Two hours!!

Lordy, you're a patient woman!"

I spoke to someone after half an hour and she listened to what I wanted and transferred me.

An hour later I spoke to a guy who said I needed the department I’ve been trying to call for days but it just cuts off. He confirmed the number and transferred me to their queue.

It’s now over two hours.

I’ve had to change handsets once.

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By (user no longer on site)
over a year ago


"Trying to call the bank.....

Two hours of hold music so far

Tell me a joke.

Amuse me somehow. Anyhow. I’m getting close to ending it all

Two hours!!

Lordy, you're a patient woman!

I spoke to someone after half an hour and she listened to what I wanted and transferred me.

An hour later I spoke to a guy who said I needed the department I’ve been trying to call for days but it just cuts off. He confirmed the number and transferred me to their queue.

It’s now over two hours.

I’ve had to change handsets once. "

I know the country's got a bit of a backlog

But two hours!!

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By *valanche1001Man
over a year ago

Leeds

The joke is 12 years ago we bailed these barstewards out at our expense. Then they went straight back to being barstewards again!

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By (user no longer on site) OP   
over a year ago


"The joke is 12 years ago we bailed these barstewards out at our expense. Then they went straight back to being barstewards again! "

Yep. Tw@s.

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By (user no longer on site) OP   
over a year ago

I tried to do this online with the reference numbers they gave me last time.....

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By *valanche1001Man
over a year ago

Leeds

Oh and worth a look at pleasepress1 dot com. It lists shortcuts through lots of popular auto phone menus. Drives the call centres potty

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By *naswingdressWoman
over a year ago

Manchester (she/her)


"The joke is 12 years ago we bailed these barstewards out at our expense. Then they went straight back to being barstewards again! "

I was going to go: the government. Ha. Ha

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By (user no longer on site) OP   
over a year ago


"Oh and worth a look at pleasepress1 dot com. It lists shortcuts through lots of popular auto phone menus. Drives the call centres potty "

I’ll look at that.

Finally got though; they’ve taken my details as they’re so busy they’ve just got people arranging call backs. Grrrrrrr

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