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Nat West and the P.R.gaffe

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By *uckoo clock OP   Couple
over a year ago

Merseyside

The banks are unquestionably good at making money for themselves, but are the people running customer services brain dead ?

In an attempt to mitigate the diruption caused by their software fiasco they offered a help line to ring, but you guessed it was an 0845 number.It could have surely been a free 0800 number.So we pay them to find out what the fook they have done with our money.

Perhaps the first line of my post answered my own question !!

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By (user no longer on site)
over a year ago


"The banks are unquestionably good at making money for themselves, but are the people running customer services brain dead ?

In an attempt to mitigate the diruption caused by their software fiasco they offered a help line to ring, but you guessed it was an 0845 number.It could have surely been a free 0800 number.So we pay them to find out what the fook they have done with our money.

Perhaps the first line of my post answered my own question !!

"

yep

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