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Technical difficulties accessing site from mobile phone

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By (user no longer on site) OP   
over a year ago

Wondering if any one can help me out here as I can's seem to access fab from my phone from my mobile network but can do if I use wifi.......it this "Three" controlling my stuff or have I done something inadvertently to prevent me from getting on here? any advice would be greatly appreciated thanks.....

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By *ilderMan
over a year ago

dublin

It's a three issue. you need to contact them either online through their live chat, via phone or in person at a shop. You need to get your adult filters turned off. They will need you to scan and send an ID. It's a pain but you'll have to do this sadly

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By (user no longer on site) OP   
over a year ago


"It's a three issue. you need to contact them either online through their live chat, via phone or in person at a shop. You need to get your adult filters turned off. They will need you to scan and send an ID. It's a pain but you'll have to do this sadly"

but I was able to access it yesterday, and before I went on holidays too so I not sure why there is that issue.....

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By (user no longer on site)
over a year ago

Had the same problem with 3, had to ring them to remove theyre filters

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By (user no longer on site)
over a year ago

And when you go into the shop and ask for the filters to be removed they know youre wanting to access naughty stuff

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By (user no longer on site) OP   
over a year ago


"And when you go into the shop and ask for the filters to be removed they know youre wanting to access naughty stuff "

that's what's bothering me, I know the people in the shop and don't want them knowing my business..... it's not telling me it's blocked just that it may have moved etc.....

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By *ilderMan
over a year ago

dublin


"And when you go into the shop and ask for the filters to be removed they know youre wanting to access naughty stuff

that's what's bothering me, I know the people in the shop and don't want them knowing my business..... it's not telling me it's blocked just that it may have moved etc....."

Three have done this to several people I know in the last month. If you can't call to shop then sort it out online

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By (user no longer on site)
over a year ago

What type of phone is it?

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By (user no longer on site)
over a year ago

You have to prove your over 18 I had to show photo Id. Any 3 store will sort it out hun.

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By (user no longer on site) OP   
over a year ago


"What type of phone is it? "

huawei something or other.....

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By (user no longer on site) OP   
over a year ago


"You have to prove your over 18 I had to show photo Id. Any 3 store will sort it out hun."

thanks, will try sort it out on line.....

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By (user no longer on site)
over a year ago

Are you bI'll or pay as you go. If your bill you can do it through customer service no problem and as far as I know same as pay as you go. As brendan had to do that and we are both 3

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By (user no longer on site)
over a year ago

Ment to say bill

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By (user no longer on site) OP   
over a year ago


"Are you bI'll or pay as you go. If your bill you can do it through customer service no problem and as far as I know same as pay as you go. As brendan had to do that and we are both 3 "

ok thanks hun will try that........

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By (user no longer on site)
over a year ago

Turn off your phone then take the battery out leave for five mins then try again

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By *ilderMan
over a year ago

dublin

[Removed by poster at 21/09/16 22:39:59]

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By *ilderMan
over a year ago

dublin


"Turn off your phone then take the battery out leave for five mins then try again"

That's not the issue, it's adult filters that three have started to randomly turn on, she needs to contact them

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By *cl2010Couple
over a year ago

cork

Same thing happened to me. Just looks broken but if I throw on the VPN and try again it works. Definitely three's content control

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By *ichael McCarthyMan
over a year ago

Lucan

I had the same problem with Vodafone last year. I rang them and they claimed there were no content filters in place but I still couldn't access the site, not to mention lots of completely innocent sites as well. Eventually, after about six calls and four days or got sorted.

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By (user no longer on site)
over a year ago

I had same problem when I got new phone because was adult site but was easy to change it

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By (user no longer on site) OP   
over a year ago


"Turn off your phone then take the battery out leave for five mins then try again"

tried that .......no joy.......but thanks

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By (user no longer on site) OP   
over a year ago


"Turn off your phone then take the battery out leave for five mins then try again

That's not the issue, it's adult filters that three have started to randomly turn on, she needs to contact them"

yeah seems they have just randomly turned adult filters on alright......what's that all about, I feel like big brother is watching me..... I think George Orwell was right but not so much about the big screen part of it, more like small (very small) screens.....

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By (user no longer on site) OP   
over a year ago


"I had the same problem with Vodafone last year. I rang them and they claimed there were no content filters in place but I still couldn't access the site, not to mention lots of completely innocent sites as well. Eventually, after about six calls and four days or got sorted. "

seems I have to email them some form of ID and they will lift the filter in 24 hours.......fucking ridiculous really.....

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By (user no longer on site)
over a year ago

Completely fucking ridiculous!

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By (user no longer on site) OP   
over a year ago


"Completely fucking ridiculous! "

and now I can't get on to the site do to the necessary......

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By (user no longer on site)
over a year ago


"Completely fucking ridiculous!

and now I can't get on to the site do to the necessary......"

Yep happened me before but if you use normal wifi and not the phones you'll be able to access Fab lol

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By *saDrennanWoman
over a year ago

Tallaght

I had that problem Three told me That all previous 02 customers will get the filters eventually

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By (user no longer on site)
over a year ago

Had no access for three nights, didn't do anything and it's working ok now. There were a few things on the internet about server issues on the site.

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By (user no longer on site)
over a year ago

Ahhhhhh it's all because ur man Brad Pitt back on the open market

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By *ilderMan
over a year ago

dublin


"I had that problem Three told me That all previous 02 customers will get the filters eventually "

It's not just happening to 'previous 02 customers' though

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By (user no longer on site) OP   
over a year ago


"Completely fucking ridiculous!

and now I can't get on to the site do to the necessary......

Yep happened me before but if you use normal wifi and not the phones you'll be able to access Fab lol"

I live in the arse end of Kerry, wifi is not often available lol....... heading in today to hopefully sort it with ID though......

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By (user no longer on site) OP   
over a year ago


"I had that problem Three told me That all previous 02 customers will get the filters eventually "

is that what happened? but I migrated to three ages ago and had no filters till now........

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By (user no longer on site) OP   
over a year ago


"Had no access for three nights, didn't do anything and it's working ok now. There were a few things on the internet about server issues on the site. "

oh three is just a pain in the butt at the moment anyway with all their "upgrades"........

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By (user no longer on site) OP   
over a year ago


"Ahhhhhh it's all because ur man Brad Pitt back on the open market "

forty foot barge pole......

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By (user no longer on site) OP   
over a year ago


"I had that problem Three told me That all previous 02 customers will get the filters eventually

It's not just happening to 'previous 02 customers' though"

is it not?

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By (user no longer on site)
over a year ago

That's been happening to me and I just thought something was wrong with my phone . I will go on the three site now thanks everybody

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By (user no longer on site) OP   
over a year ago


"That's been happening to me and I just thought something was wrong with my phone . I will go on the three site now thanks everybody "

went to the shop today with my passport filters should be down within 24 hours, thanks for the suggestions everyone, much appreciated......

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