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Need tech support!

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By (user no longer on site) OP   
over a year ago

So i have a crappy laptop, still running on windows xp. Its an acer aspire notebook, im quite attached to it and it has photos going back years. Its making a terrible noise when i yurn it on for about 30 seconds but then it starts ok, everything runs fine except internet, chrome or explorer. It's connected to the wifi but wont load pages. I don't use it often enough to buy a whole new laptop so im wondering what can i do if anything, to try and reset and upgrade without losing all my stuff

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By (user no longer on site)
over a year ago

Did you defrag lately?

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By *atNFabGirlWoman
over a year ago

D15

Anything important please back up now into the cloud (dropbox, onedrive, googledrive etc)

Whatever is wrong it might fail completely at any moment. Im not the biggest tech person, but if the noise is coming from the hard drive, its failing.

Im sure someone else will tell you a bit more on the technical bits but I just wanted to make sure the first thing you do is back the things up from the drive before they are lost forever.

(cloud or external hard drive)

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By *obroyman17Man
over a year ago

Highly advise you to get an external hard drive and back up your important pictures documents on to it

If the lap top goes crashing you'll loose all that important stuff

New laptop is prob the answer too

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By (user no longer on site)
over a year ago

First the sounds can be the fan when you start laptop some laptops have that problem with the fan(cooling) when tehy older .

Get a usb stick to safe your pictures etc...

Laptop connected to wifi ..did he build up google??

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By (user no longer on site) OP   
over a year ago


"Did you defrag lately?"

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By (user no longer on site)
over a year ago

That's not a good sign backup everything now asap could be your hard drive is about to go. It may just be that it needs a good clean your fan might be clogged. Best think is to backup and try clean fan and reinstall chrome.

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By (user no longer on site) OP   
over a year ago


"First the sounds can be the fan when you start laptop some laptops have that problem with the fan(cooling) when tehy older .

Get a usb stick to safe your pictures etc...

Laptop connected to wifi ..did he build up google??

"

The noise is high pitched continuous beep for about 30 seconds

Chrome loads the Google home page but thats it

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By (user no longer on site)
over a year ago

Go and see a professional if you don't know what defrag means...

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By (user no longer on site) OP   
over a year ago


"Go and see a professional if you don't know what defrag means..."

Can you tell me in stupid terms?

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By (user no longer on site)
over a year ago

High pitched beep its the sign for harddrive...asap backup all files on a usb stick....

And then when you have the cd for reinstall XP ( original from the laptop incl all drivers ) do this ..

When you dont have it not good ..you need a new or used laptop .. sorry Rebecca.

And with the browser is the problem that you try reinstall chrome or firefox,, and see . problem still there then its the setup from wifi ..

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By *ichael McCarthyMan
over a year ago

Lucan


"Go and see a professional if you don't know what defrag means...

Can you tell me in stupid terms? "

Defragment... It'll be in system tools. It basically reorganises things in a tidier manner

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By *ameforfun.Man
over a year ago

ncw

Id take the advice given and save all your pics and files on to a memory stick

Defrag . Its a program that tidies up the way files are stored on your disc

A loud beep usualy means your laptop is in pain and needs looking after

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By (user no longer on site) OP   
over a year ago

Backing up like crazy!! Its a notebook, has no disk drive

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By *ohn MingoMan
over a year ago

Dublin


"First the sounds can be the fan when you start laptop some laptops have that problem with the fan(cooling) when tehy older .

Get a usb stick to safe your pictures etc...

Laptop connected to wifi ..did he build up google??

The noise is high pitched continuous beep for about 30 seconds

Chrome loads the Google home page but thats it"

to confirm: this beep happens before you see the windows xp logo?

When you power on a pc it goes through a series of checks before loading windows, known as a Power On Self Test (POST) that is stored in a separate program from windows called the BIOS.

The POST checks that things are ok with the power supply, CPU, RAM, etc before moving on to launch windows.

That beep your hearing is a code telling you something is wrong.

Now what that code means can be based on the BIOS you have.

when you start the laptop, before you see the XP logo can you see any other words or logos relating to BIOS? such as Phoenix? Knowing the type of bios you have will help you read the code.

Googling "long bios beep" gives this site of codes as a top result.

http://www.computerhope.com/beep.htm

it could be something as a simple as a loose ram board the just needs to be re seated (simple job for anyone who knows laptops) or something more serious....it all depends on what the code says.

but, as everyone else is saying. if you have important stuff on the laptop.....back it up somewhere else!!!

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By (user no longer on site)
over a year ago


"Go and see a professional if you don't know what defrag means...

Can you tell me in stupid terms? "

If you're an e-hoarder defragging is the equivalent of the council coming in and clearing your gaff.

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By (user no longer on site) OP   
over a year ago

Thanks for all the help

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By (user no longer on site)
over a year ago

Not notebook:0 netbook ( no cd drive) then you can reboot system setup via when system starts str8 press F7 most netbooks start reboot system over this.

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By (user no longer on site)
over a year ago

Seems like Rebecca could do with a house call

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By (user no longer on site) OP   
over a year ago


"Not notebook:0 netbook ( no cd drive) then you can reboot system setup via when system starts str8 press F7 most netbooks start reboot system over this."

Im such a donkey

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By (user no longer on site)
over a year ago


"Not notebook:0 netbook ( no cd drive) then you can reboot system setup via when system starts str8 press F7 most netbooks start reboot system over this.

Im such a donkey "

Ah no Rebecca ^

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By (user no longer on site)
over a year ago

Have ya tried turning it off and back on again?

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By *irkmcquickleyMan
over a year ago

drogheda

Back up to usb stick or external hard drive. SOunds like its on the way out

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By (user no longer on site)
over a year ago

Mine went the same way...froze while I was watching porn...mortified explaining to hubby but the shop sorted it, only temporarily though.

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By (user no longer on site)
over a year ago

Reckon your fan just needs a bit of bangin.....

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By *oghunter33Woman
over a year ago

on the hill NordWest of

I know I guy on here who can sort you and the computer out. He's very reliable on both fronts

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By (user no longer on site)
over a year ago

Defragging won't help at all.

A beep like that pre-boot is 99% likely a hardware problem. Probably a fan, keyboard, battery, system board error.

The good news is its unlikely to be caused by a disk error so your files are probably safe.

Taking it to a repair guy (who you have to pay real money to) would be uneconomical. Save your money and buy a new or second hand replacement. Loads on adverts.ie well under 200euro.

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By *longshottMan
over a year ago

Limerick

Could be capacitor on motherboard. Just take it in to someone. Anything tech hard to diagnose without seeing. It won't cost a fortune. And do back up everything.

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