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By *rusader1 OP   Man
over a year ago

Dublin

Guys,

All help greatly appreciated. ...

Have a problem with a pop up on my laptop that's locking out access, it's looking for payment to unfreeze access (probably linked to some African Prince in exile!).

Any ideas how to get rid of this, no doubt need to go into Task Manager or settings.

Cheers,

A

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By (user no longer on site)
over a year ago


"Guys,

All help greatly appreciated. ...

Have a problem with a pop up on my laptop that's locking out access, it's looking for payment to unfreeze access (probably linked to some African Prince in exile!).

Any ideas how to get rid of this, no doubt need to go into Task Manager or settings.

Cheers,

A "

I just went into task manager and force closed google chrome?

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By (user no longer on site)
over a year ago

you have some "Malware" or Ransomware....need to get some anti virus or malware remover to get rid of it, its a nuisance...best bring it to a professional to load the software and clean it out...

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By (user no longer on site)
over a year ago

if that fails pay the fucker hahah

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By *j47Man
over a year ago

limerick


"if that fails pay the fucker hahah"

U beat me to it

Pay the ransom and free the prince

Simples

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By (user no longer on site)
over a year ago

Sounds like a reinstall...

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By *osafewordneededMan
over a year ago

City

All the antivirus companies have a free tool to remove it.

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By (user no longer on site)
over a year ago


"All the antivirus companies have a free tool to remove it."

majority of these are created by antivirus companies

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By *osafewordneededMan
over a year ago

City


"All the antivirus companies have a free tool to remove it.

majority of these are created by antivirus companies "

Moat are created by backward engineering nsa/cia virus. Not for much longer though, cause iran is gearing up to release new virus code.

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By (user no longer on site)
over a year ago

This happened me a while back, one of the lads did a reboot to the last safe memory by pressing Fsomething on the start up screen..

sorry to not be more help but it is possible without a professional

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By (user no longer on site)
over a year ago

F8 or F10 on start up should get you safe mode,once in that check control panel for it,Remove it and reboot,consider a good antivirus ( we use avast) also consider something like spybot search and destroy. If it's deep in the registry I would say you're better giving it to someone who knows what they are doing

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By (user no longer on site)
over a year ago

Get Malwarebytes Antimalware - Scan the whole system. If that doesn't deal with it, format the hard drive and start again with a Linux based OS

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By *rusader1 OP   Man
over a year ago

Dublin

Still struggling with this so any other tips welcome (plus a small share in the $7m held in an off shore account - please include your PPS number with solution to my PC problem)....lol

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By *obbie65Man
over a year ago

kildare


"Still struggling with this so any other tips welcome (plus a small share in the $7m held in an off shore account - please include your PPS number with solution to my PC problem)....lol "

"Restore" your pc to a time before the virus became active - you may lose any updates on files you have done since then but you should get rid of the malware.

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By (user no longer on site)
over a year ago

Yeah this is actually one of the tougher ones to get rid of as the residual files can recreate the problem.

You'll find one anti virus or malware remover will remove and it will come back.

Had this before when downloading legal software and it said was garda and cam came on and all ha.

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By *ontrabandMan
over a year ago

Newtownabbey

Restart in safe mode (with networking)

download malwarebytes and do a full scan, it "should" find and remove it all, restart computer.

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By (user no longer on site)
over a year ago

if its ransom ware im afraid most virus or malware removal tools wont workit is designed not to be deleted prob need an it prof

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By (user no longer on site)
over a year ago


"if its ransom ware im afraid most virus or malware removal tools wont workit is designed not to be deleted prob need an it prof "

Ransom and spyware.... But yeah most won't detect it. I've offered my services to OP anyway.

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By (user no longer on site)
over a year ago

Just do a reinstall...

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