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By (user no longer on site) OP   
over a year ago

off subject, sorry, but I'm desperate!

my iphone 5 has gone into recovery mode.

I tried to install iOS8 from iTunes.

each time i try to restore it, it doesnt work, my phone just has an iTunes logo on the screen, I cant do anything with it.

please can some nice peeps help?

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By (user no longer on site)
over a year ago

I could sing for you if that helps

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By (user no longer on site) OP   
over a year ago

no, I'm actually going to go insane, it's been like this for 3 hours

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By (user no longer on site)
over a year ago


"no, I'm actually going to go insane, it's been like this for 3 hours "

Samsung man myself so no good too ye unless u wanna listen by my beautiful voice serenading you

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By (user no longer on site)
over a year ago

Sounds like your fecked. My iPhone updating in about 30 mins. Hope that helps lol

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By (user no longer on site)
over a year ago

Mine updated quickly too although it's been acting up a bit since. We are so bloody dependant on our phones it's like losing a limb when they don't work.

Hope you get it sorted.

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By (user no longer on site) OP   
over a year ago

it's not updating at all, apparently it needs to be restored first of all, but each time it does, it says "restoring failed"

im going to cry

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By (user no longer on site)
over a year ago

Hold the on off button and the button at the bottom of the screen together

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By (user no longer on site)
over a year ago

Not sure about your phone but just asked my nephew and he said his samsung does that and he takes out the battery and sim card and re starts but said to make sure you have all your stuff backed up on a memory stick. . Hope this helps

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By (user no longer on site) OP   
over a year ago

when i hold down the buttons it just gives me the itunes symbol or the apple logo.

i cant take out the battery as there's no way to do it on iphones, although I have tried to take out the sim, and still just gives me the itunes symbol when its back in.

i think most of my stuff is backed up, not too concerned about it though, just want my phone to work!!

someone in Vodafone is gonna get a shock if they go noseying through my phone tomorrow

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By (user no longer on site)
over a year ago

Plug it into a laptop

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By (user no longer on site) OP   
over a year ago

for the whole process/fuckup it's been plugged in

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By (user no longer on site)
over a year ago

Well then that might be the problem. I didn't have mine plugged in just done it by the wifi

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By (user no longer on site)
over a year ago

Yea try d manual reset hold d off button an d home button at the same time for 1 minute make sure ur charger is plugged in also jus to be sure

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By (user no longer on site) OP   
over a year ago

still gives me the itunes logo

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By (user no longer on site)
over a year ago

That's mad tats happening to ya

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By (user no longer on site)
over a year ago

I know fuck all about phones but since I updated my phone. Every couple of days it seems to make a random call without me knowin to a number in my contacts!!

Just hopin I don't ring any of my fab contacts by accident!!

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By *ohn MingoMan
over a year ago

Dublin

your phone has gone into recovery mode, and for want of a better description, is essentially wiped right now.

it seems that the problem lies with either the phone, laptop cable or internet connection...the all need to work well to update/restore an iphone. try any or all of the following:

1. different cable

2. different laptop

3. redownload the iphone firmware using a better and more stable internet connection.

if after all that there's no change your phone will have to be repaired.

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By *ugarcplCouple
over a year ago

Sugartown

Your phone is NOT in recovery mode and is certainly NOT wiped.

Ok here goes. What you need to do is:

1) hold the home button & power buttons down together. This will reboot the phone.

2) once the apple logo comes onscreen after the reboot you need to hold the up volume button until the apple logo fades a little. (This disables mobile substrate function) your iPhone should boot up.

3) once the phone has booted up fully, hold down the power button on the top of the phone until the "slide to power off" slider appears and slide to power off.

Then power up your phone the normal way and mobile substrate will reactivate and your phone should work normally again. If you are still running IOS 7.X.X then you will just have to reinstall IOS 8 again. It seems like the update did not install fully or was corrupted.

Personally I wont be updating to IOS 8 as my iPhone is jailbroken and there is no jailbreak for IOS 8 as of yet.

If your phone is not jailbroken or you dont know what a jailbreak is dont panic, just follow the steps I posted above.

Hope this helps

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By (user no longer on site) OP   
over a year ago

apple logo appears and then goes straight to the itunes logo,

I'm going to bring it to Vodafone tomorrow

I appreciate all your help everyone but nothing seems to be working!

I have a degree in IT and iTunes baffles me!!

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By (user no longer on site)
over a year ago

Use a different usb cable, I had that problem before with an earlier update

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By (user no longer on site)
over a year ago

Right work in tech industry and with this stuff everyday its not uncommon what the guy said earlier is about right and probably a way but here's how I do it

First make sure your I tunes is up to date

Then turn off iPhone

Hold the middle button untill Apple logo comes up

Continue to hold until connect to iTunes comes on screen

Connect to iTunes will say it's in recovery but don't worry it will direct you to the phones standard page where you can choose to backup , reset or update the handset accordingly

In that case I'd do the backup to make sure no data lost and then reset which will also update to latest software that now has no glitches

Enjoy and hope it helped you out

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By (user no longer on site) OP   
over a year ago

Thanks for all your help!

Hooked it up to my office pc, done exactly what i did at home and it worked, phone is reset unfortunately, but at least its working!

Really appreciate all your techie knowledge!

Beauty and brains the lot of you

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By (user no longer on site)
over a year ago


"Thanks for all your help!

Hooked it up to my office pc, done exactly what i did at home and it worked, phone is reset unfortunately, but at least its working!

Really appreciate all your techie knowledge!

Beauty and brains the lot of you"

Glad to help hope have a back up on her home pc iTunes or icloud

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By (user no longer on site)
over a year ago

Jus trying be tat knight in shining armor lol but glad u got it working

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