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Computer whizz kids

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By *ontbesillywrapyourwilly OP   Man
13 weeks ago

Tipperary

Any here? Trying to print from a laptop to a printer. Laptop is connected to printer but printer saying unable to print, not connected to internet. Was working fine for weeks up to this morning.

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By *iscreetIrish241Man
13 weeks ago

Roscommon

Tried turning off and on? Restarting the laptop and printer? Unplug printer from wall and plug in again?reinstall the printer

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By *rRiosMan
13 weeks ago

dublin

Is it windows 10/11 or Mac OS? Not a wiz but delete the printer and readd it again is where I’d start?

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By *ontbesillywrapyourwilly OP   Man
13 weeks ago

Tipperary

Tried the restating laptop, unplug printer. Very same problem, nothing happening. Is it easy uninstall printer on the laptop and install it again ?

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By *otownkid1967Man
13 weeks ago

Portlaoise

Probably reinstall printer and laptop

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By *hePixieAndTheBearCouple
13 weeks ago

Galway

You'll need a USB stick and a hurl. Then follow those simple steps:

1. Copy the file you want to print onto the USB stick.

2. Smash the printer with the hurl.

3. Go to a print shop with the USB stick and have them print your document.

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By *oodOmensfor2Couple
13 weeks ago

Ennis

sounds like one of those always connected (rip off) ink subscription printers (HP by any chance?) if they are not connected to their servers for a while or if the subscription isn't active or you install a incorrect/defective cartridge they don't all work like they are supposed to. Best port of call is usually their support in case they, for whatever reason, locked you out.

M

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By *eturning MGMan
13 weeks ago

mayo galway roscommon sligo....West Of Ireland

Ctrl+Alt+Delete

Working 13% of the time.....everytime

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By *uriousandboldCouple
13 weeks ago

mayo

Try see is there a mobile app. I have a Epson and can't print from computer until I go through mobile app

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By *entleGent13Man
13 weeks ago

Somewhere

Try updating the printer drivers. They don't always automatically update.

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By *electableicecreamMan
13 weeks ago

The West

[Removed by poster at 25/04/25 11:41:28]

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By *electableicecreamMan
13 weeks ago

The West

Turn off and plug out everything. Disconnect power cables and printer cables.

Remove paper and ink from printer

Start laptop and uninstall printer

Reinstall printer

Put paper and ink back in printer

Plug printer into laptop and turn on

Profit

If that doesn't work check if there is a trouble shooter in the help section of the printer software

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By *ubadubdubWoman
13 weeks ago

Hereabouts


"You'll need a USB stick and a hurl. Then follow those simple steps:

1. Copy the file you want to print onto the USB stick.

2. Smash the printer with the hurl.

3. Go to a print shop with the USB stick and have them print your document."

😂😂 Speaking my language. All frustrations should be smashed with a hurl

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By *ontbesillywrapyourwilly OP   Man
13 weeks ago

Tipperary

I uninstalled the printer but it won’t actually pick up the printer again when I select find printer.

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By *indenMan
13 weeks ago

Naas which is South West of Dublin


"I uninstalled the printer but it won’t actually pick up the printer again when I select find printer."

Are you trying to connect with a cable or Bluetooth etc?

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By *uddermeIspinMan
13 weeks ago

city centre

I firmly believe that printer are the work of the devil. You went and bought new ink the last time, there's paper in it and bloody worked the last time you set it up but let it sit there for a while and you can be right sure the headaches start so over again.

Torture!!

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By *ontbesillywrapyourwilly OP   Man
13 weeks ago

Tipperary


"I uninstalled the printer but it won’t actually pick up the printer again when I select find printer.

Are you trying to connect with a cable or Bluetooth etc?"
cable connected from laptop to printer.

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By *uddermeIspinMan
13 weeks ago

city centre

There's Rubs . How are ya ?

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By (user no longer on site)
13 weeks ago


"sounds like one of those always connected (rip off) ink subscription printers (HP by any chance?) if they are not connected to their servers for a while or if the subscription isn't active or you install a incorrect/defective cartridge they don't all work like they are supposed to. Best port of call is usually their support in case they, for whatever reason, locked you out.

M"

I recently ran headlong into this very issue. Still the ability to print directly from my phone is handy

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By *indenMan
13 weeks ago

Naas which is South West of Dublin


"I uninstalled the printer but it won’t actually pick up the printer again when I select find printer.

Are you trying to connect with a cable or Bluetooth etc?cable connected from laptop to printer."

With both switched on, if you plug in the cable is the laptop not indicating “new hardware found”?

Just to be clear, I’m neither a kid or a whizz.

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By *ontbesillywrapyourwilly OP   Man
13 weeks ago

Tipperary


"I uninstalled the printer but it won’t actually pick up the printer again when I select find printer.

Are you trying to connect with a cable or Bluetooth etc?cable connected from laptop to printer.

With both switched on, if you plug in the cable is the laptop not indicating “new hardware found”?

Just to be clear, I’m neither a kid or a whizz."
nope. With both connected only message is on printer. Cannot print. Connect printer to internet.

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By *indenMan
13 weeks ago

Naas which is South West of Dublin


"I uninstalled the printer but it won’t actually pick up the printer again when I select find printer.

Are you trying to connect with a cable or Bluetooth etc?cable connected from laptop to printer.

With both switched on, if you plug in the cable is the laptop not indicating “new hardware found”?

Just to be clear, I’m neither a kid or a whizz.nope. With both connected only message is on printer. Cannot print. Connect printer to internet. "

Try a different cable if you have one, or a different port if the laptop had more than one.

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By *electableicecreamMan
13 weeks ago

The West


"I uninstalled the printer but it won’t actually pick up the printer again when I select find printer.

Are you trying to connect with a cable or Bluetooth etc?cable connected from laptop to printer.

With both switched on, if you plug in the cable is the laptop not indicating “new hardware found”?

Just to be clear, I’m neither a kid or a whizz.nope. With both connected only message is on printer. Cannot print. Connect printer to internet. "

Did you try all the steps above in that order?

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By *oo32Man
13 weeks ago

tipperary


"Any here? Trying to print from a laptop to a printer. Laptop is connected to printer but printer saying unable to print, not connected to internet. Was working fine for weeks up to this morning."

Connect it to the WiFi..print

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By *ontbesillywrapyourwilly OP   Man
13 weeks ago

Tipperary


"Any here? Trying to print from a laptop to a printer. Laptop is connected to printer but printer saying unable to print, not connected to internet. Was working fine for weeks up to this morning.

Connect it to the WiFi..print "
that won’t work.

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By *ontbesillywrapyourwilly OP   Man
13 weeks ago

Tipperary


"I uninstalled the printer but it won’t actually pick up the printer again when I select find printer.

Are you trying to connect with a cable or Bluetooth etc?cable connected from laptop to printer.

With both switched on, if you plug in the cable is the laptop not indicating “new hardware found”?

Just to be clear, I’m neither a kid or a whizz.nope. With both connected only message is on printer. Cannot print. Connect printer to internet.

Did you try all the steps above in that order?"
yep

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By *orkman66Man
13 weeks ago

Portlaoise

What make and model is the printer ? As was previously mentioned , HP printers (certain models) like to communicate with the Internet in order to determine whether the ink you have in it is legitimate. The printer might also be looking for a firmware update for whatever reason. Are you able to connect it to the Internet via WiFi or etherbet cable ?

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By *ontbesillywrapyourwilly OP   Man
13 weeks ago

Tipperary


"What make and model is the printer ? As was previously mentioned , HP printers (certain models) like to communicate with the Internet in order to determine whether the ink you have in it is legitimate. The printer might also be looking for a firmware update for whatever reason. Are you able to connect it to the Internet via WiFi or etherbet cable ?"
I did an update. Modem in house is a nice bit away from where printer is. It keeps gaining connection and loosing it seconds later

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By *ontbesillywrapyourwilly OP   Man
13 weeks ago

Tipperary


"What make and model is the printer ? As was previously mentioned , HP printers (certain models) like to communicate with the Internet in order to determine whether the ink you have in it is legitimate. The printer might also be looking for a firmware update for whatever reason. Are you able to connect it to the Internet via WiFi or etherbet cable ?I did an update. Modem in house is a nice bit away from where printer is. It keeps gaining connection and loosing it seconds later "
PS the update didn’t fix problem,

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By *orkman66Man
13 weeks ago

Portlaoise

Again, I'd ask...what's the make and model of the printer ? And is the ink in it legit or did you purchase from a third party?

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By *ontbesillywrapyourwilly OP   Man
13 weeks ago

Tipperary


"Again, I'd ask...what's the make and model of the printer ? And is the ink in it legit or did you purchase from a third party?"
HP laser jet 4002 . I didn’t purchase ink for it, another individual did. Was working perfect until this morning.

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By *exyScientistsCouple
13 weeks ago

Castlebar


"You'll need a USB stick and a hurl. Then follow those simple steps:

1. Copy the file you want to print onto the USB stick.

2. Smash the printer with the hurl.

3. Go to a print shop with the USB stick and have them print your document."

There has been many a time I have had to use this method 🤣🤣🤣

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By *orkman66Man
13 weeks ago

Portlaoise

https://support.hp.com/ee-en/document/ish_6554449-6554559-16

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By *r_Insatiable666Man
13 weeks ago

Cork

I wonder if this was fixed

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