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"One word... Eir. They are beyond useless " Thats who i just fought with for an hour and half on the phone with | |||
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"One word... Eir. They are beyond useless Thats who i just fought with for an hour and half on the phone with " You mean you actually got through to them? Well done you lol | |||
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 .. ya gotta fight.. | |||
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"One word... Eir. They are beyond useless Thats who i just fought with for an hour and half on the phone with " The area I'm in kildare meant Eir coukd only offer me broadband so thats what I've been using Vodafone rang me last week to offer a broadband service I just know Eir would make a balls up if i left | |||
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"One word... Eir. They are beyond useless Thats who i just fought with for an hour and half on the phone with The area I'm in kildare meant Eir coukd only offer me broadband so thats what I've been using Vodafone rang me last week to offer a broadband service I just know Eir would make a balls up if i left " Two right they would make a balls up,they charged me for two months i wasnt connected then when i rang today i was told oh we thought the home move team had connected you,i said said thats crap if they connected me i wouldnt be ringing nearly every day since mid December | |||
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Did you give them a good bollocking?  | |||
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"One word... Eir. They are beyond useless Thats who i just fought with for an hour and half on the phone with You mean you actually got through to them? Well done you lol" Yeah i was determined to get through to them before they took any more money from my account | |||
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"They are a disaster OP
Did you give them a good bollocking? "I don't think that poor man wants to hear from me again,he kept apologising because i know i was probably screaming at him | |||
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"They are a disaster OP
Did you give them a good bollocking?
I don't think that poor man wants to hear from me again,he kept apologising because i know i was probably screaming at him"Sweeeeeet 
You were dead right | |||
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"One word... Eir. They are beyond useless Thats who i just fought with for an hour and half on the phone with The area I'm in kildare meant Eir coukd only offer me broadband so thats what I've been using Vodafone rang me last week to offer a broadband service I just know Eir would make a balls up if i left " actually no... if Vodafone offer you the service n you know it's good...they actually handle Eir switch off transfer... just cancel your D/D in bank.
Job OXO  .. | |||
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"They are a disaster OP
Did you give them a good bollocking?
I don't think that poor man wants to hear from me again,he kept apologising because i know i was probably screaming at him
They physically try to get you to curse or raise voice in heightened way so they can hang up under policy rules... HATE THEM WORSE THAN THE PEEDS IN BLACK WHITE COLLAR
Sweeeeeet
You were dead right " | |||
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"They are a disaster OP
Did you give them a good bollocking?
I don't think that poor man wants to hear from me again,he kept apologising because i know i was probably screaming at him
They physically try to get you to curse or raise voice in heightened way so they can hang up under policy rules... HATE THEM WORSE THAN THE PEEDS IN BLACK WHITE COLLAR
Sweeeeeet
You were dead right "Ah i must not have been screaming at him too bad then because he didn't hang up on me | |||
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"They are a disaster OP
Did you give them a good bollocking?
I don't think that poor man wants to hear from me again,he kept apologising because i know i was probably screaming at him
They physically try to get you to curse or raise voice in heightened way so they can hang up under policy rules... HATE THEM WORSE THAN THE PEEDS IN BLACK WHITE COLLAR
Sweeeeeet
You were dead right
Ah i must not have been screaming at him too bad then because he didn't hang up on me "He musta been an Irish lad we seem to be used to taking abuse throughout the years | |||
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"One word... Eir. They are beyond useless Thats who i just fought with for an hour and half on the phone with The area I'm in kildare meant Eir coukd only offer me broadband so thats what I've been using Vodafone rang me last week to offer a broadband service I just know Eir would make a balls up if i left actually no... if Vodafone offer you the service n you know it's good...they actually handle Eir switch off transfer... just cancel your D/D in bank.
Job OXO .. "More than likely vodafone broadband fibre broadband is provided by EIR | |||
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"They are a disaster OP
Did you give them a good bollocking?
I don't think that poor man wants to hear from me again,he kept apologising because i know i was probably screaming at him
They physically try to get you to curse or raise voice in heightened way so they can hang up under policy rules... HATE THEM WORSE THAN THE PEEDS IN BLACK WHITE COLLAR
Sweeeeeet
You were dead right
Ah i must not have been screaming at him too bad then because he didn't hang up on me "That probably would have resulted in his P45! | |||
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"I must the only person whos never had a problem with Eir lol. Probably jinxed meself now" I'm similar. Broadband excellent, touch wood. | |||
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"I must the only person whos never had a problem with Eir lol. Probably jinxed meself now" nope any little niggles I ever have got through to the straight away and sorted and I also have 250mps at home so that's good | |||
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Any advise how to get to my account? I have checked my top ups and it looks like within 30 days Ive topped up twice? Yeah, I was super busy and did not notice it but what's going on?!  | |||
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"One word... Eir. They are beyond useless " I rang them the other day to quit, started to prepare the dinner, made the dinner, ate and cleaned after and they still didn’t answer the phone....hung in there until they answered and then quit....my contract ends in a month and they begged me to stay....best feeling ever was to say goodbye to them! | |||
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"id be wondering with broadband issues with eir, is it the area you live in? a relation of mine has an eir TV box also and no issue whatsoevee with it. " Oh no i never had an issue with eir broadband,i was with them for 3 and a half years and evetything was fine until i requested a home move thats when the issues arose. I have been ringing them since mid December and got absolutely no where with them any contact was always from my end even though they kept saying somebody would be in contact in a day or two. Then they charged me for two months i wasn't even conected and yesterday they said oh i thought the home move team had been to your house,i just said you know they haven't because they have a log of people they have been to. So i had to cancel everything because they still were not willing to even admit they were in the wrong for taking my money and not setting up the home move. I had to get another company in to do it so i could home school. | |||
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"id be wondering with broadband issues with eir, is it the area you live in? a relation of mine has an eir TV box also and no issue whatsoevee with it. Oh no i never had an issue with eir broadband,i was with them for 3 and a half years and evetything was fine until i requested a home move thats when the issues arose. I have been ringing them since mid December and got absolutely no where with them any contact was always from my end even though they kept saying somebody would be in contact in a day or two. Then they charged me for two months i wasn't even conected and yesterday they said oh i thought the home move team had been to your house,i just said you know they haven't because they have a log of people they have been to. So i had to cancel everything because they still were not willing to even admit they were in the wrong for taking my money and not setting up the home move. I had to get another company in to do it so i could home school." that's bad alrite. you were just looking to switch Eir from one house to another? | |||
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"id be wondering with broadband issues with eir, is it the area you live in? a relation of mine has an eir TV box also and no issue whatsoevee with it. Oh no i never had an issue with eir broadband,i was with them for 3 and a half years and evetything was fine until i requested a home move thats when the issues arose. I have been ringing them since mid December and got absolutely no where with them any contact was always from my end even though they kept saying somebody would be in contact in a day or two. Then they charged me for two months i wasn't even conected and yesterday they said oh i thought the home move team had been to your house,i just said you know they haven't because they have a log of people they have been to. So i had to cancel everything because they still were not willing to even admit they were in the wrong for taking my money and not setting up the home move. I had to get another company in to do it so i could home school.that's bad alrite. you were just looking to switch Eir from one house to another?" Yes thats all i wanted and i had even added the tv package to my account,i received the box but nobody came to install it | |||
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"id be wondering with broadband issues with eir, is it the area you live in? a relation of mine has an eir TV box also and no issue whatsoevee with it. Oh no i never had an issue with eir broadband,i was with them for 3 and a half years and evetything was fine until i requested a home move thats when the issues arose. I have been ringing them since mid December and got absolutely no where with them any contact was always from my end even though they kept saying somebody would be in contact in a day or two. Then they charged me for two months i wasn't even conected and yesterday they said oh i thought the home move team had been to your house,i just said you know they haven't because they have a log of people they have been to. So i had to cancel everything because they still were not willing to even admit they were in the wrong for taking my money and not setting up the home move. I had to get another company in to do it so i could home school.that's bad alrite. you were just looking to switch Eir from one house to another? Yes thats all i wanted and i had even added the tv package to my account,i received the box but nobody came to install it" bad customer service most certainly. | |||
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"id be wondering with broadband issues with eir, is it the area you live in? a relation of mine has an eir TV box also and no issue whatsoevee with it. Oh no i never had an issue with eir broadband,i was with them for 3 and a half years and evetything was fine until i requested a home move thats when the issues arose. I have been ringing them since mid December and got absolutely no where with them any contact was always from my end even though they kept saying somebody would be in contact in a day or two. Then they charged me for two months i wasn't even conected and yesterday they said oh i thought the home move team had been to your house,i just said you know they haven't because they have a log of people they have been to. So i had to cancel everything because they still were not willing to even admit they were in the wrong for taking my money and not setting up the home move. I had to get another company in to do it so i could home school.that's bad alrite. you were just looking to switch Eir from one house to another? Yes thats all i wanted and i had even added the tv package to my account,i received the box but nobody came to install itbad customer service most certainly. " Extremely bad customer service because then yesterday when he said about the home move team he added in oh well they would should have arrived to install they couldnt anyway because they are not allowed inside your home under goverment guidelines,my reply was so then your company is lying to all its customers because the other company i got in had to come into the house because under goverment guidelines internet installation is deemed essential for home schooling and working from home. I also said i am going with the tv package with them also which to date has not been installed because it is not deemed essential which is perfectly fine tv doesn't bother me i am only been charged for internet until such a time that they can install the tv | |||
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"Does anyone have any dealing with sky, I just signed up today for wifi and t.v. . Any insights?" I use sky Q for television service Put a reminder in your phone for a date a month before your contract is due to expire Ring them and tell them you're cancelling to give them the required 30 day notice You'll get it half price for the next 6 months if you stay | |||
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"Awh I hearya..deplorable shower..I brought one to small claims because I had a mate working in courts n no skin off my nose... got my money back n full n a permanent mention in court logs of which they spent 6k trying to remove...but again my mate working there wouldnt let it happen.. only way.. problem is none of them are irish owned anymore... I went n got gomo mobile sim n modem for 12.99 per month.. does all that's needed for schooling n indeed all tv via firestick.. most people would get away with 4g mobile for their needs.. so if you have good 4g in your area it's a easy fix these days n no bloody subscription.. .. ya gotta fight.."GoMo are owned by of EIR. I use GoMo for mobile and have no issues. The problem with EIR is customer support. | |||
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"Nice one, signed up for the year so I'll get that reminder in for next Jan. You're a gent. " You can do it every 6 months....my full price for tv only is 120 a month I pay that for 6 mths of the year and 60 odd for the other 6 months | |||
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"Reading the op I guessed Eir and I would say from experience they are beyond useless. I got rid of them or rather made them get rid of me both to get back at them and make for less paperwork and codology." How did you manage that? Not sure if you can get it everywhere but swapped to Digiweb, not the cheapest but gave me a top router and they have great customer service (they even handled the swap from Eir who I couldn’t get on the phone ~aren’t Eir a phone company too?) | |||
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Maybe I'm just to tight to spend more than 13yoyo per month for all.. but why should I... | |||
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