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By *ontbesillywrapyourwilly OP   Man
over a year ago

Tipperary

In my parents house. They have eir tv. TV which is run by wifi is working perfect but the mobile phones, netflix and the dodgibox wont work in the house. Even when I go to reconnect my phone to the modem, it's not giving me the modem number. Anyone know what problem could be?

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By (user no longer on site)
over a year ago

Have eir here too (shite tv provider btw)...all my devices are buzzing away but daughters has been running slow all week.

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By *ontbesillywrapyourwilly OP   Man
over a year ago

Tipperary


"Have eir here too (shite tv provider btw)...all my devices are buzzing away but daughters has been running slow all week. "
my parents went at tv when netflix didnt work and after fucking up something. Usually when u go to connect phone to a modem, the modem number appears. The modem is not appearing at all. Its giving me different numbers but not the modem in the house

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By (user no longer on site)
over a year ago

Sorry to say this but sounds like you'll need to contact eir ...pot of coffee and assume a comfortable position.

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By *ontbesillywrapyourwilly OP   Man
over a year ago

Tipperary


"Sorry to say this but sounds like you'll need to contact eir ...pot of coffee and assume a comfortable position."
its nothing to do with eir. Eir tv box and modem are working perfectly. Eir tv, all the channels are fine and all the green lights are on modem.

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By (user no longer on site)
over a year ago

We are with vodafone having nothing but trouble with the wifi since Christmas getting a shit signal, kids can't do homework on line, had engineer out last friday said modem was grand even thou we have it since July 2016...

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By *rmrs1234Couple
over a year ago

Waterford

Is the code for connection on the back of the modem?

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By (user no longer on site)
over a year ago


"Sorry to say this but sounds like you'll need to contact eir ...pot of coffee and assume a comfortable position.its nothing to do with eir. Eir tv box and modem are working perfectly. Eir tv, all the channels are fine and all the green lights are on modem. "

They may be able to up the signal strenght remotely. They were able to do that for me a year or so ago..

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By *ontbesillywrapyourwilly OP   Man
over a year ago

Tipperary

In wondering is it a router problem. My phone is not even giving me the option of connecting to modem in the house.

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By (user no longer on site)
over a year ago

Hard reset router firstly.

Connect to the router and change the WiFi name - connect all devices as it shall be seen as a new connection.

You can run a speed test but only via a hard wired connection to find the true speed.

Psyche

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By (user no longer on site)
over a year ago

sounds like the modems wifi is shagged can you tryband plus a laptop in directly ans see if ot gets a nerwork

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By (user no longer on site)
over a year ago

Hey your eir tv is connected by a WiFi plug at the back of the tv. This is why the tv is working. You should be able to do a factory reset on the modem. You hold the reset button in for 10 sec. Also try plugging it out 1st and back in. Broadband is shit for everyone at the moment it's not built for everyone on it together

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