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By *asilla OP   Couple
over a year ago

North West

Twice within the last 2 months, beginning August, beginning Sept., for a seven day period, the fab site is unavailable online from my laptop. After seven days the problem disappears & everything is back to normal miraculously. The 2 separate weeks unavailable are still taken off my support days allowance. Any other couples had this problem? Can't see any addresses to contact & report about the problem

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By (user no longer on site)
over a year ago

I think its at your end its not been off for a day never mind 7 days.

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By *asilla OP   Couple
over a year ago

North West

That's true it's normally always available. Thanks for the reply

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By *ewswinger81Man
over a year ago

cardiff

Depend on network connection to, next time it does it tru ur phones network! I’d wen bill dies it does it?

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By *asilla OP   Couple
over a year ago

North West

Hi, never use our phones to access the site, only our laptop. Thanks for replying

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By *icecouple561Couple
Forum Mod
over a year ago

East Sussex

There is a contact button at the bottom of the page but admin are pretty good about adding hours to people's site support passed if there's been down time due to technical problems or updates their end. They usually mention this in the local updates.

There haven't been seven day outages so I guess it's your internet provider or your parental controls mucking about

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By (user no longer on site)
over a year ago

[Removed by poster at 15/09/19 10:42:47]

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By (user no longer on site)
over a year ago

Did you try turning it off and then on again???

Reset your router

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By *asilla OP   Couple
over a year ago

North West

Thanks for the reply, has baffled us. No problems over the years, just the last months. Must be my end

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