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By *AYEN OP   Couple
over a year ago

Lincolnshire

Hi, our account seems to be stuck on only site supporters being able to message us - anyone else encountered this or can anyone suggest a fix.

Thanks in advance.

 (thread closed by moderator)

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By (user no longer on site)
over a year ago

Might be to do with your message settings

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By (user no longer on site)
over a year ago

On your message filters you can sort it from there

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By (user no longer on site)
over a year ago

My Account / Message Filters - then the last one on the list make sure it has a green tick beside it.

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By *AYEN OP   Couple
over a year ago

Lincolnshire


"My Account / Message Filters - then the last one on the list make sure it has a green tick beside it."

Thanks - it does have a tick beside it, but also says at the top of the page that the filter is active - can only think it's a bug.

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By (user no longer on site)
over a year ago

By putting the tick in the box means you are blocking that category - ie - the filter is 'On' and working correctly.

If you wish non-site-supporters to be able to contact you - take the tick out.

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By *AYEN OP   Couple
over a year ago

Lincolnshire


"By putting the tick in the box means you are blocking that category - ie - the filter is 'On' and working correctly.

If you wish non-site-supporters to be able to contact you - take the tick out."

Thanks for your reply - I can hover my cursor over the ticks and it changes to a selectable finger, except for the Only Site Supporters option - it appears to be a bug.

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By *j_markCouple
Forum Mod

over a year ago

Totteridge/Whetstone

Possibly only site supporters can toggle this. Not to toggle off seems like a bug. Try again.

Admin x

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