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Wife’s profile has disappeared

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By *cotsman_abroad OP   Man
over a year ago

South West

My wife’s solo profile EmiliaS has completely disappeared!

She hasn’t deleted it herself so we can only assume the site has done it, for no rhyme or reason!

She was photo verified and had been verified by several people from meeting in clubs, and even been number 1 hot photo at the end of November/ beginning of December.

I’ve sent a message through the contact us button, but don’t hold out any hope, so admin can you help explain why?

 (thread closed by moderator)

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By *ugby 123Couple
Forum Mod

over a year ago

O o O oo

Admin never delete accounts. They only ever disable

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By *cotsman_abroad OP   Man
over a year ago

South West


"Admin never delete accounts. They only ever disable"

But I’m hoping they can explain where it has gone as she didn’t cancel her account

 (thread closed by moderator)

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By *ugby 123Couple
Forum Mod

over a year ago

O o O oo

All they will be able to say is someone deleted it

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By *cotsman_abroad OP   Man
over a year ago

South West


"All they will be able to say is someone deleted it"

I’d hope due to GDPR they would have a bit more information than that, and if not I’d be a bit worried and concerned about how safe my information is on this site if the admin having nothing more robust than “it’s been closed!”

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By *ugby 123Couple
Forum Mod

over a year ago

O o O oo

No one is asked to input any sensitive information on the site so I am not sure what you mean.

As you have asked from the contact button if Admin have an answer for you they will let you know from there but as the profile wasn't yours I can't see them being able to answer anyway other than to say it was deleted

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By *cotsman_abroad OP   Man
over a year ago

South West

Email address and I can’t remember if we need to enter our mobile number when we join, but there will be a record of it when paying for silver/gold supporter status.

Also, our photo verification pic with our faces. I know you are discreet and it’s only friends that can see your pics Rugby, so I’m fairly certain you don’t want your verification pic released on the internet. All sensitive information in my book!

The reason I posted on here is because the ‘contact us’ didn’t fill me with hope that I’d actually get a response, hence the posting on the Site Forum, to ensure it is looked at and one of the administrators responds

 (thread closed by moderator)

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By *cotsman_abroad OP   Man
over a year ago

South West


"No one is asked to input any sensitive information on the site so I am not sure what you mean.

As you have asked from the contact button if Admin have an answer for you they will let you know from there but as the profile wasn't yours I can't see them being able to answer anyway other than to say it was deleted "

Sorry missed the bit about profile not being mine. That’s ok too as it was fairly clear on her profile, and mine that we also have a couples profile Scotsman and her. Therefore they can respond to that profile, or, they have her email address so can contact her directly

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By *ugby 123Couple
Forum Mod

over a year ago

O o O oo

See this is me thinking this and not privy to how everything works....but there isn't a profile there now to check against?

I do know the upgrades are dealt with by Epoch, Admin don't have access to CC or phone numbers

Admin probably wouldn't comment on another persons profile on the forum so people are right to go through the contact button, as I say, if they can answer you, they will from there.

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