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1 unread mail

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By (user no longer on site) OP   
over a year ago

Anyone any insight on this?

Notification saying one unread messages but can't see one in our mailbox. Even deleted a bunch to see would it pop up from previous mail we can't see.

But it's still there.

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By *ot - CoupleCouple
over a year ago

Glasgow

Are you using the back button?

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By (user no longer on site)
over a year ago

Do it on the mobile website on your phone

That should clear it

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By (user no longer on site)
over a year ago

Revert to the old version of the mailbox - they hide in there sometimes

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By (user no longer on site) OP   
over a year ago

How do I do that?

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By (user no longer on site) OP   
over a year ago


"Are you using the back button?"

No I've tried opening and going back. And opening and going through the home button but I can still not see any yellow unread messages.

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By (user no longer on site) OP   
over a year ago


"Revert to the old version of the mailbox - they hide in there sometimes "
just found how to do it. And that made it show up. Thanks. That was driving me slowly insane.

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By *onny BonesMan
over a year ago

a block away from heaven


"Revert to the old version of the mailbox - they hide in there sometimes just found how to do it. And that made it show up. Thanks. That was driving me slowly insane. "

How did you fix the issue?

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By (user no longer on site)
over a year ago

When you open your inbox, there's a wee note about the old version.

Just click on that, and it changes your inbox back.

For some reason messages seem to get stuck in there and not show up in the new version of the inbox.

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By (user no longer on site) OP   
over a year ago


"When you open your inbox, there's a wee note about the old version.

Just click on that, and it changes your inbox back.

For some reason messages seem to get stuck in there and not show up in the new version of the inbox."
as she said. Switched to the old version and it showed up. Doesn't make sense as I opened the mail that was unread. But anyway. Sorted now.

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