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Verifications

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By *laytimetwo OP   Couple
over a year ago

Staines

Can someone explaine as to why we are not receiving verifications from a couple we have met and spent a really good time with, they have recived ours and displaid them on there profile, we know they have sent ours several times, but they are not getting to us, Why admin ?

 (thread closed by moderator)

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By (user no longer on site)
over a year ago

Are they within your age filters or any other filters you've applied?

 (thread closed by moderator)

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By *laytimetwo OP   Couple
over a year ago

Staines

Yes, no filters applied that will affect them, we’ve just spent 48 hrs in there company, fantastic time had by all, they are just as puzzled as us, they got our veris and displaid them, we message no problem, have asked admin and no reply, we know they have sent them, we are also meeting again tomorrow,

 (thread closed by moderator)

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By (user no longer on site)
over a year ago

Odd. Did you share and internet connection?

 (thread closed by moderator)

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By *laytimetwo OP   Couple
over a year ago

Staines

WiFi, but also independent connections.

 (thread closed by moderator)

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By (user no longer on site)
over a year ago


"WiFi, but also independent connections."

Maybe try sending it again on your phone with your wifi turned off. Other than that I don't know what else it could be so you should report it to admin, see if they can help?

 (thread closed by moderator)

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By *laytimetwo OP   Couple
over a year ago

Staines

Thank you for trying to help, we have tried that, it said saved, they have got ours, have contacted admin, no reply yet, but thank you. X

 (thread closed by moderator)

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By (user no longer on site)
over a year ago


"Thank you for trying to help, we have tried that, it said saved, they have got ours, have contacted admin, no reply yet, but thank you. X"

No problem

 (thread closed by moderator)

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By *laytimetwo OP   Couple
over a year ago

Staines

I’ve just had a reply saying to look at FAQs which we already have several times and there is nothing there that covers the problem we are having, so I have asked again, in the mean time can a moderator or admin read this thread and explaine to me. ??????

 (thread closed by moderator)

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

Not being within filters/ same internet connection etc

 (thread closed by moderator)

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By *laytimetwo OP   Couple
over a year ago

Staines

No filters apply to them, separate connections, etc, all those don’t apply.

 (thread closed by moderator)

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By *laytimetwo OP   Couple
over a year ago

Staines

So much for site help !

 (thread closed by moderator)

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By (user no longer on site)
over a year ago

Have they actually sent you a verification?

 (thread closed by moderator)

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By *essica jamiesonWoman
over a year ago

edinburgh

They maybe havent left u a veri! It happens!

 (thread closed by moderator)

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By *heRainManMan
over a year ago

Warrington & Glasgow


"we’ve just spent 48 hrs in there company"
If you've spent that long together, I'm guessing you'll have shared an Internet connection!

 (thread closed by moderator)

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By *n Search Of SunsetCouple
over a year ago

Search Of Sunset


"WiFi, but also independent connections."

Did they send the veri before you logged in using their Wi-Fi to reciprocate?

 (thread closed by moderator)

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By (user no longer on site)
over a year ago

If you have used the same internet conections when first placing them, the system may now be stopping you because it thinks you are the same person/s trying to leave your own veris on your own account

 (thread closed by moderator)

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By (user no longer on site)
over a year ago


"They maybe havent left u a veri! It happens! "
cynic

 (thread closed by moderator)

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By *laytimetwo OP   Couple
over a year ago

Staines


"They maybe havent left u a veri! It happens! "
they have tried to send it 3 times.

 (thread closed by moderator)

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By (user no longer on site)
over a year ago


"They maybe havent left u a veri! It happens! they have tried to send it 3 times."
Hey it happened to me once, get them to send it using an independent devise one that hasn't been used and not using that WiFi connection

 (thread closed by moderator)

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By *laytimetwo OP   Couple
over a year ago

Staines

The first time was on separate connections, second on our WiFi, third was when they returned home, miles away, they are as puzzled as we are. Still no help or answers from admin ?

 (thread closed by moderator)

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By *laytimetwo OP   Couple
over a year ago

Staines

And still we wait ?????

 (thread closed by moderator)

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By *n Search Of SunsetCouple
over a year ago

Search Of Sunset

If you have shared a connection it won't work at all as its already been logged.

Give it a month and the system log may reset.

Filters do get in the way. Even if your friends and have messaged many times before. So remove them all, we've have had this occur many times over previous years and profiles.

Because its a free site Admin don't provide personal site support especially via the forums. You'll have to contact them direct and wait for a reply (if any).

 (thread closed by moderator)

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By *laytimetwo OP   Couple
over a year ago

Staines


"If you have shared a connection it won't work at all as its already been logged.

Give it a month and the system log may reset.

Filters do get in the way. Even if your friends and have messaged many times before. So remove them all, we've have had this occur many times over previous years and profiles.

Because its a free site Admin don't provide personal site support especially via the forums. You'll have to contact them direct and wait for a reply (if any).

"
have contacted admin, the only reply was worthless, FAQs, we done that before we posted on here, plus contacted them, and no response, as regards free, we pay, happy to do so, but sadly it seems there system of doing things is badly floored, and customer service ?, site help. PMSL, just look above, reply’s without even reading. Well we have tried everything. Starting to think it’s a waste of money.

 (thread closed by moderator)

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By (user no longer on site)
over a year ago

Firstly - you have been told the most likely reasons for why the verification has not been received. These are the reasons listed in the FAQs you were referred to:

A] Filters may be in place

or

B] Share dinternet connections

Quoted from FAQs:

Verifications we try to leave for another user aren't being saved

If you're trying to verify another account that you have created yourself or you're trying to verify someone who is using the same PC as yourself, or you're on the same internet connection, then the verification won't be recorded. We do this to stop people creating fake accounts and verifying them themselves.

Secondly - The "Site Supporter" donations is not related in any way to 'customer service' and this is stated on the Site Supporter FAQs page. You are voluntarily, in effect, contributing to the continuance of the site by way of financial aid covering site overheads.

Thirdly and lastly, you have posted this on a weekend which is a Bank Holiday weekend, in the UK where the Admin are based - therefore it is unrealistic to expect action so quickly - especially when the Site guidance tells you that it takes usually 48 hours to resolve most issues raised via the CONTACT facility.

Please have some patience as Admin will do what they can to correct these - but they are human and have a life outside of Fab too.

As it stands from the information you've given - it's most probably the shared internet connectio, however it was done - that is preventing the verification being processed.

 (thread closed by moderator)

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By *laytimetwo OP   Couple
over a year ago

Staines


"Firstly - you have been told the most likely reasons for why the verification has not been received. These are the reasons listed in the FAQs you were referred to:

A] Filters may be in place

or

B] Share dinternet connections

Quoted from FAQs:

Verifications we try to leave for another user aren't being saved

If you're trying to verify another account that you have created yourself or you're trying to verify someone who is using the same PC as yourself, or you're on the same internet connection, then the verification won't be recorded. We do this to stop people creating fake accounts and verifying them themselves.

Secondly - The "Site Supporter" donations is not related in any way to 'customer service' and this is stated on the Site Supporter FAQs page. You are voluntarily, in effect, contributing to the continuance of the site by way of financial aid covering site overheads.

Thirdly and lastly, you have posted this on a weekend which is a Bank Holiday weekend, in the UK where the Admin are based - therefore it is unrealistic to expect action so quickly - especially when the Site guidance tells you that it takes usually 48 hours to resolve most issues raised via the CONTACT facility.

Please have some patience as Admin will do what they can to correct these - but they are human and have a life outside of Fab too.

As it stands from the information you've given - it's most probably the shared internet connectio, however it was done - that is preventing the verification being processed.

"
Well thank you for your response, and thank you for reinforcing our views about people not reading things.

Your obviously in the know, all of your bullet points we have covered, plus the first verification was done on Thursday, Not on a shared connection.

Does everything come to a stop on here because of a bank holiday ?

It’s not a donation we make, it’s to becomes site supporter, therefore a membership,and so doing benefit from the added extras the site offers.

We still are waiting for this to be resolved.

But with a different view about the way things are dealt with.

Kind regards.

 (thread closed by moderator)

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By *sGivesWoodWoman
over a year ago

ST. AUSTELL, CORNWALL


"If you have shared a connection it won't work at all as its already been logged.

Give it a month and the system log may reset.

Filters do get in the way. Even if your friends and have messaged many times before. So remove them all, we've have had this occur many times over previous years and profiles.

Because its a free site Admin don't provide personal site support especially via the forums. You'll have to contact them direct and wait for a reply (if any).

have contacted admin, the only reply was worthless, FAQs, we done that before we posted on here, plus contacted them, and no response, as regards free, we pay, happy to do so, but sadly it seems there system of doing things is badly floored, and customer service ?, site help. PMSL, just look above, reply’s without even reading. Well we have tried everything. Starting to think it’s a waste of money."

Being rude to mods and admin is not helpful at all. They all have lives off fab with real jobs and real families. Yours will be one of thousands of emails they get. You've been given all the possible reasons, why not just be patient?!

 (thread closed by moderator)

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By *laytimetwo OP   Couple
over a year ago

Staines


"If you have shared a connection it won't work at all as its already been logged.

Give it a month and the system log may reset.

Filters do get in the way. Even if your friends and have messaged many times before. So remove them all, we've have had this occur many times over previous years and profiles.

Because its a free site Admin don't provide personal site support especially via the forums. You'll have to contact them direct and wait for a reply (if any).

Please tell me and show me where we have been rude ?

Kind regards

have contacted admin, the only reply was worthless, FAQs, we done that before we posted on here, plus contacted them, and no response, as regards free, we pay, happy to do so, but sadly it seems there system of doing things is badly floored, and customer service ?, site help. PMSL, just look above, reply’s without even reading. Well we have tried everything. Starting to think it’s a waste of money.

Being rude to mods and admin is not helpful at all. They all have lives off fab with real jobs and real families. Yours will be one of thousands of emails they get. You've been given all the possible reasons, why not just be patient?! "

 (thread closed by moderator)

Reply privately
 

By *laytimetwo OP   Couple
over a year ago

Staines


"If you have shared a connection it won't work at all as its already been logged.

Give it a month and the system log may reset.

Filters do get in the way. Even if your friends and have messaged many times before. So remove them all, we've have had this occur many times over previous years and profiles.

Because its a free site Admin don't provide personal site support especially via the forums. You'll have to contact them direct and wait for a reply (if any).

Please tell me and show me where we have been rude ?

Kind regards

have contacted admin, the only reply was worthless, FAQs, we done that before we posted on here, plus contacted them, and no response, as regards free, we pay, happy to do so, but sadly it seems there system of doing things is badly floored, and customer service ?, site help. PMSL, just look above, reply’s without even reading. Well we have tried everything. Starting to think it’s a waste of money.

Being rude to mods and admin is not helpful at all. They all have lives off fab with real jobs and real families. Yours will be one of thousands of emails they get. You've been given all the possible reasons, why not just be patient?! "

 (thread closed by moderator)

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By *laytimetwo OP   Couple
over a year ago

Staines

Please show us where we have been rude ?

Kind regards

 (thread closed by moderator)

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

You have been given advice on here by helpful members and have had help from Admin in mails.

If as you say you used the same internet connection, that is what is blocking the veri.

 (thread closed by moderator)

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

https://www.fabswingers.com/articles/FAQ

Verifications we try to leave for another user aren't being saved

If you're trying to verify another account that you have created yourself or you're trying to verify someone who is using the same PC as yourself, or you're on the same internet connection, then the verification won't be recorded. We do this to stop people creating fake accounts and verifying them themselves.

Also check your filters as Advised by Admin in one of the mails they sent you

 (thread closed by moderator)

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