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Login not recognising email

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By (user no longer on site) OP   
over a year ago

Can anyone help?

For some reason my single profile isn’t being recognised when I try to login. It’s says the email address, username and password are all not recognised. It suggested a inmake a new profile and use the contact option but have had no reply. I made a new account to contact them. This recognised my email address and I can still see my single profile on the site. Very annoying!!

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By (user no longer on site)
over a year ago

Use the 'CONTACT' facility to explain to Admin about yout issue - and then be patient - they will sort it - usually without need to contact you directly.

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By (user no longer on site) OP   
over a year ago


"Use the 'CONTACT' facility to explain to Admin about yout issue - and then be patient - they will sort it - usually without need to contact you directly."

Thanks

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By (user no longer on site)
over a year ago

You may have mispelt your email address when you set up the other account. I did that with a new one I made once. I couldn't log in. Try a couple of variations of your email address XXX

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