FabSwingers.com forum: Three mobile problems: Official thread

By *j_mark OP Couple
Forum Mod
over a year ago

Totteridge/Whetstone

A few users seem to have been having problems access Fabswingers on three mobile network despite having adult blocks lifted. This is a problem at three network, it is NOT a problem at Fab.

First step: Call three customer services on 333 and explain the problem.

Still no joy? Submit a complaint on the three website:

http://www.three.co.uk/Support/Contact_Us/Complaints_code

We'd be interested how you get on, feel free to add comment below.

Admin x

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By (user no longer on site)
over a year ago

As mentioned in other thread, if your handset allows it, change the APN three.co.uk to 3internet.

Googling this will tell you how to do it on your handset.

this worked for me until three get back to me.

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By (user no longer on site)
over a year ago

Three could not fix this for me despite having adult website restrictions lifted. I have installed Opera web browser and it has cured the problem, I only had problems with safari

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By (user no longer on site)
over a year ago

We r on I phones on the 3 network and can't get on fab now but can still use other adult sites and it loads up fab flirts so it's only fab we can't use and have had no joy with 3 nothing unusal there then

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By *j_mark OP Couple
Forum Mod
over a year ago

Totteridge/Whetstone

"We r on I phones on the 3 network and can't get on fab now but can still use other adult sites and it loads up fab flirts so it's only fab we can't use and have had no joy with 3 nothing unusal there then

Worth sticking a complaint in:

http://www.three.co.uk/Support/Contact_Us/Complaints_code

Admin x

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By (user no longer on site)
over a year ago

[Removed by poster at 11/11/11 19:36:14]

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By (user no longer on site)
over a year ago

We have done that and they should be calling us to say the problem is being fixed but could take 72 hours

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By (user no longer on site)
over a year ago

just downloaded opera mini browser and its cured the problem

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By (user no longer on site)
over a year ago

Been suffering with this issue. I had access for about a week and then the handset died yesterday. Am downloading Opera mini as this seems to work, apparently......

Yay, it does! MY productivity is going to drop, drastically.......

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By (user no longer on site)
over a year ago

No problems here been on & off fab all day sorting messages out but I'm on ......

* sits on coffin *

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By *rishman30Man
over a year ago

belfast

I can view ok, apart from never being able to use chat. I still hate 3 though, for other reasons

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By (user no longer on site)
over a year ago

"We have done that and they should be calling us to say the problem is being fixed but could take 72 hours "

I got that on Thursday and I am still waiting for a call

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By (user no longer on site)
over a year ago

if you go through the planet 3 way

you will get blocked or not authorised

but, if you go onto the yahoo search engine on your phone - and type - fabswingers.com/login

it should let you do it and the login page for fab should come up

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By (user no longer on site)
over a year ago

Hi guys use opera for mobiles browsers - no issues access fab or adult content.

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By (user no longer on site)
over a year ago

Using opera works if accessing Fabs on the handset.

However, if your are using the handset as a modem, or to tether your pc to, this doesn't work.

I'm awaiting an email reply from three about this.

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By (user no longer on site)
over a year ago

Slightly different, but since changing my ISP to TalkTalk I have been having trouble accessing this site on my I-Pod. Any ideas please?

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By *lickerplumCouple
over a year ago

dundee

it is not three i am on three and i can get on thanks

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By *j_mark OP Couple
Forum Mod
over a year ago

Totteridge/Whetstone

"Slightly different, but since changing my ISP to TalkTalk I have been having trouble accessing this site on my I-Pod. Any ideas please?"

What happens when you try?

Admin x

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By *coobyScrappyCouple
over a year ago

norwich

have been having the same problem for the last few days. Thanks to the guys who suggested downloading opera web browser which i have done but when i load it it's still blocking me.

am i doing something wrong?

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By *ain n ChezzaCouple
over a year ago

warrington

"As mentioned in other thread, if your handset allows it, change the APN three.co.uk to 3internet."
Just to confirm that this works, but I have no idea how this might affect your billing, so at your own risk!!!!:

On my phone, so it should be similar depending on model,

Settings - Wireless and network - Mobile networks - Access Point Names - New APN

The following are the only fields I've set:

Name: 3Internet

APN: 3Internet

MCC: 234 (Default)

MNC: 20 (Default)

Authentication Type: None (Default)

APN Type: internet

All other fields are "Not set".

Best of luck!

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By *ain n ChezzaCouple
over a year ago

warrington

"have been having the same problem for the last few days. Thanks to the guys who suggested downloading opera web browser which i have done but when i load it it's still blocking me.

am i doing something wrong?

xx"

Have you downloaded the correct Opera? There are 2:

"Opera Mini always uses Opera’s advanced server compression technology to compress web content before it gets to a device. The rendering engine is on Opera’s server.

Opera Mobile is a full Internet browser for mobile devices. The full web-rendering engine – Opera Presto – is run on the phone using the phones’ hardware to download and display webpages."
I think it is Opera Mini's "Opera’s advanced server compression technology" that gets round the restriction as you are accessing their site, not www.fabswingers.com!

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By *coobyScrappyCouple
over a year ago

norwich

thanks will try that and let u know

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By *coobyScrappyCouple
over a year ago

norwich

_ain n chezza

u are stars

if you lived closer i'd be round to show my appreciation lol

downloaded opera 2 and hey presto it worked.

well chuffed

a million thanks

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By *ormerWelshcouple2020Man
over a year ago

Stourbridge

Hugely annoying. Why have they done this?

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By *ain n ChezzaCouple
over a year ago

warrington

[Removed by poster at 12/11/11 17:41:53]

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By *ormerWelshcouple2020Man
over a year ago

Stourbridge

Opera mini for I phone just worked for me. Thank you very much

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By (user no longer on site)
over a year ago

"Hugely annoying. Why have they done this? "

I 'think' that its a back end change how they deal with adult sites and how they are filtered which has resulted in some (not all) people not getting access to some adult sites.

I have replied to their blog about the issue and have a moderator reply to me asking for account info so they can look into this. I have replied and await their further response, which will be sometime next week I expect. I will keep you informed.

The change to 3internet seems a common workaround listed on the 3g forums with no mention of billing issues.

Steve

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By (user no longer on site)
over a year ago

I can log on but takes absolutely ages and loading any pages and on most occasions when I send messages it sends them at least twice.

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By (user no longer on site)
over a year ago

When I first joined the Three network there was a filter on my browser that stopped me accessing Fab when using 3G. After one phone call to 333 this was resolved but I had to wait 4 hours.

Only a few days ago I extended my silver membership by text and to my surprise I could not access Fab after. It took three calls to 333 before it was finally resolved.

I believe if you are on pay as you go this is more of a problem than if you have a contact with Three. Just be persistent and you will finally get an operator who will resolve your problem.

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By *empting Devil.Woman
over a year ago

Sheffield

"if you go through the planet 3 way

you will get blocked or not authorised

but, if you go onto the yahoo search engine on your phone - and type - fabswingers.com/login

it should let you do it and the login page for fab should come up

i'm on three and never had any problems getting on to fab. i go through planet3 and fab is one of my faves. the only issue i have is the time it takes to change page and post things.

i am on a contract so that may make a difference.

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By *ormerWelshcouple2020Man
over a year ago

Stourbridge

I'm on contract and have complained by phone and email since Thursday to no avail

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By (user no longer on site)
over a year ago

All sorted this morning

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By (user no longer on site)
over a year ago

"All sorted this morning

Seems I'm sorted too and now back on the three.co.uk apn. Took a good 36 to 48 hours though

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By *heRainManMan
over a year ago

Warrington & Glasgow

I'll check in the morning.

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By (user no longer on site)
over a year ago

Downoad Opera mini browser app

no more problems..

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By *ormerWelshcouple2020Man
over a year ago

Stourbridge

Have downloaded Opera mini which works but it's not the point.

I have complained twice by phone once via email and once via text response to them

Still nothing.

For those who have resolved it with 3 what have you done ?

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By (user no longer on site)
over a year ago

"Have downloaded Opera mini which works but it's not the point.

I have complained twice by phone once via email and once via text response to them

Still nothing.

For those who have resolved it with 3 what have you done ? "

Me personally, other than a phone call on Thursday, nothing just waited

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By *ormerWelshcouple2020Man
over a year ago

Stourbridge

Thanks KK

I first called Thursday too.

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By *j_mark OP Couple
Forum Mod
over a year ago

Totteridge/Whetstone

"Have downloaded Opera mini which works but it's not the point.

I have complained twice by phone once via email and once via text response to them

Still nothing.

For those who have resolved it with 3 what have you done ? "

Are all adult sites blocked for you or just Fab?

Admin x

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By *ormerWelshcouple2020Man
over a year ago

Stourbridge

Just Fab.

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By (user no longer on site)
over a year ago

"Just Fab. "

Do what they have suggested above, send a complaint to Three through their website

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By *j_mark OP Couple
Forum Mod
over a year ago

Totteridge/Whetstone

"Just Fab. "

Put a complaint in here:

http://www.three.co.uk/Support/Contact_Us/Complaints_code

Admin x

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By *ormerWelshcouple2020Man
over a year ago

Stourbridge

Ok , did that Friday but will do so again

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By *ormerWelshcouple2020Man
over a year ago

Stourbridge

Had a text from

Them an hour ago saying the issue is resolved.

It's not!

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By (user no longer on site)
over a year ago

Is this problem just with 3 phones or there dongles also?

I'm asking as we are switching to a 3 contract in the next few days if they let us have the contract that is lol

Tony

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By *ormerWelshcouple2020Man
over a year ago

Stourbridge

It's working! Lol

Can't answer about dongles sorry.

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By *R and BlondieCouple
over a year ago

Bebington, wirral

My wife and I had same problem on our Samsung S,I called 3 and spoke to someone but didnt really have confidence in him-told me had done something to my acc but would take 24hrs to activate....it didnt!! Tried using Opera but didnt work,finally tried changing the internet settings in phone as suggested by a previous post and hey presto,am back on Fab!!

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By (user no longer on site)
over a year ago

I am having problems trying to access site via o2 on an i phone any tips used to work ok til about 2 month ago

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By (user no longer on site)
over a year ago

Mine was working for a while (on the three.co.uk APN) but as my home broadband has now gone off Im tethering to my Three phone and wont work, so had to swap APN's back to 3internet.

As far as I am aware, Three dongles use the 3internet APN so will be fine.

I am emailing Three back and forth just now. Ill repost when I get more news.

Steve

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By *j_mark OP Couple
Forum Mod
over a year ago

Totteridge/Whetstone

"I am having problems trying to access site via o2 on an i phone any tips used to work ok til about 2 month ago"

Call o2 ensure adult blocks are lifted.

Admin x

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By (user no longer on site)
over a year ago

All blocks have been lifted

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By (user no longer on site)
over a year ago

wow thank you opera works for me on my samsung 2

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By *j_mark OP Couple
Forum Mod
over a year ago

Totteridge/Whetstone

"All blocks have been lifted"

So when you try and access the site, what do you see?

Admin x

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By *ormerWelshcouple2020Man
over a year ago

Stourbridge

We can now access the site as normal they have taken the block off it goes straight to the login page.

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By (user no longer on site)
over a year ago

"A few users seem to have been having problems access Fabswingers on three mobile network despite having adult blocks lifted. This is a problem at three network, it is NOT a problem at Fab.

First step: Call three customer services on 333 and explain the problem.

Still no joy? Submit a complaint on the three website:

http://www.three.co.uk/Support/Contact_Us/Complaints_code

We'd be interested how you get on, feel free to add comment below.

Admin x"

The problem can be solved instantly by downloading the opera mini web browser to your phone and access fabswingers through it instead of your standard browser. Even if you haven't lifted your adult restrictions, you can still access any adult content through opera mini. Hope this helps fabbers.

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By (user no longer on site)
over a year ago

"A few users seem to have been having problems access Fabswingers on three mobile network despite having adult blocks lifted. This is a problem at three network, it is NOT a problem at Fab.

First step: Call three customer services on 333 and explain the problem.

Still no joy? Submit a complaint on the three website:

http://www.three.co.uk/Support/Contact_Us/Complaints_code

We'd be interested how you get on, feel free to add comment below.

Admin x

Doesnt help those that use their 3 phones for tethering though..... as many do.

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By (user no longer on site)
over a year ago

the problem im having is i can acess fab at home but when im out and about it goes restricted its only started happening this week ive been using fab on my 3 phone for months but now it started is anyone else having that problem?

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By (user no longer on site)
over a year ago

"the problem im having is i can acess fab at home but when im out and about it goes restricted its only started happening this week ive been using fab on my 3 phone for months but now it started is anyone else having that problem? "

Is the phone using wifi when at home?

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By *istermcMan
over a year ago

hull

Well it took me 4 phone calls, each saying they couldn't find a problem and they said it was fab's fault. Finally I spoke to someone today who seemed to know what they were doing....they said there was one thing try and to try again in 4 hour, success. Wish I'd asked what he was trying. X

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By (user no longer on site)
over a year ago

when i am accessing fab on my o2 i phone there are no blocks i can access log in screen put in username and password but get message incorect username or password

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By *j_mark OP Couple
Forum Mod
over a year ago

Totteridge/Whetstone

"when i am accessing fab on my o2 i phone there are no blocks i can access log in screen put in username and password but get message incorect username or password"

Possibly sounds like a cookie issue try checking your cookie settings on your mobile OR try another browser if you can download one e.g. operate mini

Admin x

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By *j_mark OP Couple
Forum Mod
over a year ago

Totteridge/Whetstone

This is the same problem everyone else is having. Check out the instructions in first message on the thread so call 333 and try that if no joy use the complaint form link we posted.

Admin x

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By (user no longer on site)
over a year ago

I've just downloaded opera mini for I phone

I'm sure you can get it on android too it has worked a treat I've got better graphics and the speed is also greatly improved I've now got my FAB back really simple fix

That's a finger stuck up at the three network they have no right to censor our web browsing

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By (user no longer on site)
over a year ago

my friend cant get on at all using opera or going through the 3internet. she has tried everything thats been said on here. 3 called her back today and said it must be a problem with the sites server as it has lifted the age restrictions so she should be able to get on.

any ideas anyone??

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By (user no longer on site)
over a year ago

no its using data package

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By *umpingJackFlashMan
over a year ago

Somewhere near you?

Re 3 Dongles. If you take your dongle to a three store and verify your age they will unlock all adult sites for you. You can also do this over the phone by making a credit card payment of £1 which they recredit you.

Re tethering of 3 phones. Three "refuse" to unlock phones for adult content, after talking with one of their customer reps, they explained it is so that a child cant pick up your phone and access objectionable material.

I have had partial success tethering my phone and using the opera browser (with turbo mode active) I can log in to the site, browse and post in forum (this post) and send messages. The only thing I have been unsuccessful with is chat!!!

I am going to try using Firefox with the "tor" plugin and see if this proxy server software will give us a workaround for the whole site until 3 see sense. But I doubt they will.

Wish me luck

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By *umpingJackFlashMan
over a year ago

Somewhere near you?

Pleased to report a 90% success. Unfortunately the tor button project has been shelved. But if you download the Tor browser bundle. It will let you bypass the tethered phone problem. even allowing you into chat. But so far I cant make webcams work.

The tor browser bundle is a tor client (anonymous proxy system) and an older version of firefox patched into a runable, portable file. Not a permanent fix but it will help in the mean time.

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By (user no longer on site)
over a year ago

"have been having the same problem for the last few days. Thanks to the guys who suggested downloading opera web browser which i have done but when i load it it's still blocking me.

am i doing something wrong?

xx"

opera doesn't work for me on my Android phone but opera mini does work. give that a try.

all adult sites are blocked on my 3 phone but not on opera mini. been meaning to find out how it bypasses it but keep forgetting

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By (user no longer on site)
over a year ago

3 have removed the block on my phone, and its now working on safari no problem...worth calling them and asking them, took 48hrs

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By (user no longer on site)
over a year ago

I can comfirm my new 3 wireless dongle works fine on this site

Tony

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By (user no longer on site)
over a year ago

I can confirm that wingeing at them once a day gets it resolved, mine is back now

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By (user no longer on site)
over a year ago

Three on the phone to me now, I'm on hold.

How embarresing is it telling them what website I can't access?

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By (user no longer on site)
over a year ago

"A few users seem to have been having problems access Fabswingers on three mobile network despite having adult blocks lifted. This is a problem at three network, it is NOT a problem at Fab.

First step: Call three customer services on 333 and explain the problem.

Still no joy? Submit a complaint on the three website:

http://www.three.co.uk/Support/Contact_Us/Complaints_code

We'd be interested how you get on, feel free to add comment below.

Admin x

Doesnt help those that use their 3 phones for tethering though..... as many do."

Ah! I want aware there was a problem when tethering as I have never had any restriction issues if tethered with laptop. Apologies.

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By (user no longer on site)
over a year ago

Seriously just ring them up and explain to them you can't get on certain websites, they will report your problem to the "technical team" who will then ring you back within 72 hours, they will resolve the problem!!

I had the same issue but one phone call and it was fixed, and don't worry about being embarrassed telling them what site you can't get on, as there in India anyway and struggle to understand you when you tell them your name, nevermind knowing what fabswingers is lol.......just ring them!!!!

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By (user no longer on site)
over a year ago

we are using a nokia x6 and also we have a 3 network dongle in our laptop, as yet we have had no problems. Maybe were just lucky.

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By *ussexfunMan
over a year ago

eastbourne

Having problems accessing with my iPhone used to be ok until this week. Phoned Three who said I have no adult restrictions. Passed problem to technical team who called me back to say should be resolved within 72 hours. Guy is going to phone me nxt week to see if working ok. The lady I spoke to first didn't want to know the name of website I was having problems with!! Lol. I did offer to say but she was happy with a site with adult content! Lol

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By *ussexfunMan
over a year ago

eastbourne

All working ok now. Yippee. Don't know what Three have done to cause these problems little buggers but pleased to say working fine now!!

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By *ussexfunMan
over a year ago

eastbourne

"All working ok now. Yippee. Don't know what Three have done to cause these problems little buggers but pleased to say working fine now!!"

Doh!! I had switched to wifi hence why it worked!! Still not working through 3G connection plus a few other sites not working. Have downloaded the opera mini app and works fine through that but I still want Three to resolve the issue as shouldn't have to use a different browser!!

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By *aomi tvTV/TS
over a year ago

brighton

opera mini browser fixed problem for me . i couldn't get on at all with safari.

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By (user no longer on site)
over a year ago

I never had a problem accessing Fab until my phon was sent away for repair. It cam back this morning and couldn't access fab. Ive just downloaded Opera mini browser and it's sorted.

Thanks

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By (user no longer on site)
over a year ago

My girlfriend uses a Three 3 month/3gb data sim in her Samsung Omnia Windows 7 phone and she is unable to access Fab unless we use a proxy server. We have already rang Three about it, and they have told us that data sims are restricted, and they have no plans to remove it. In Nottingham Three has the best 3g coverage with O2 being the worst.

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By *ikeC81Man
over a year ago

harrow

I used to be able to access it but last night it stopped three have verified I am over 18 ffs

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By (user no longer on site)
over a year ago

"Seriously just ring them up and explain to them you can't get on certain websites, they will report your problem to the "technical team" who will then ring you back within 72 hours, they will resolve the problem!!

Admin will be seeing an influx of new profiles from India then?

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By (user no longer on site)
over a year ago

Why does opera mini go off with the pixies when you in to chat. Otherwise marvelous

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By (user no longer on site)
over a year ago

Admin will be seeing an influx of new profiles from India then?

I doubt it as would take them ages to set a profile up, I just love speaking to them, always brightens up my day lol

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By *ussexfunMan
over a year ago

eastbourne

All sorted Three have resolved it for me. Don't know what they did but all working ok now had to phone them up and log it. Opera mini is a good work around until they resolved it.

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By (user no longer on site)
over a year ago

i have probs in geting on to fab on my phone.6 times i have called them.but still no joy.

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By (user no longer on site)
over a year ago

I had this problem...after the first call they lifted the adult block...still problems. I called again and they escalated the issue to get an engineer to look at it...two days later an engineer rang up, said that they had identified an issue and resolved the issue. They let Mr test it for the next two days without any problems...I am now browsing with no issues at all. For once, 3 have solved a problem and have been great in their communication too

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By (user no longer on site)
over a year ago

I lost access on Friday night, sent them a shitty message as it's the 3rd time in 3 months, by the time I got home after work on Saturday it was back on again. Think though I wished I had paid extra and stayed with orange and when my contract ends, I think I may just go back to them

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By (user no longer on site)
over a year ago

"it is not three i am on three and i can get on thanks

it is as i can log in when im using my wifi but as soon as i leave the house and the 3 network kicks in i cant get the site up

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By *r FistMan
over a year ago

Nottingham & Finchamstead

Had this problem on my iPhone on 3 for about a week. All other adult content was fine Inc Fab Flirts. Checked with 3, they said other users had this issue too and they were working to resolve it. This was Friday and I'm now sending this post on it, so fixed (for me, anyway).

How much fun it was spelling fabswingers.com phonetically to an Indian call centre. Lol

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By (user no longer on site)
over a year ago

Finally seems to ne working for me too on the correct APN of three.co.uk.

Thank god!

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By (user no longer on site)
over a year ago

Got this at lunchtime today when I tried to log onto Fab, in fact even when I typed it into the search engine, it made no difference. Perhaps you can tell me what it means

'Network Error (gateway_error)

An error occurred attempting to communicate with an HTTP or SOCKS gateway.

The gateway may be temporarily unavailable, or there could be a network problem.

For assistance, contact your network support team'

Anyone care to translate?

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By (user no longer on site)
over a year ago

I had that, 72 hrs, if you check my comment where I said that to see when it was, I am still waiting but its sorted anyway, on Sunday, and that definitely wasnt 72 hrs

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By (user no longer on site)
over a year ago

seems to have magically righted itself.......

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By (user no longer on site)
over a year ago

"if you go through the planet 3 way

you will get blocked or not authorised

but, if you go onto the yahoo search engine on your phone - and type - fabswingers.com/login

it should let you do it and the login page for fab should come up

This worked for me. Many thanks

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