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using site on phone

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By (user no longer on site) OP   
over a year ago

my partner has always used his phone to be able to access the site, but last few days its coming up that hea has to pay to access the site, tried on my phone and its as normal ???

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By *utzzCouple
over a year ago

wrexham


"my partner has always used his phone to be able to access the site, but last few days its coming up that hea has to pay to access the site, tried on my phone and its as normal ???"
is he on o2 by any chance? Cos after months of accessing here on my phone they decided yesterday I had to verify my age and that cost a quid on a credit card but they take it off the bill

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By *uckscouple2007Couple
over a year ago

Bucks


" is he on o2 by any chance? Cos after months of accessing here on my phone they decided yesterday I had to verify my age and that cost a quid on a credit card but they take it off the bill"

had exactly the same thing happen to me today.. not yet had the £2.50 airtime credit back yet ... will wait till turn it on in the morning before giving them a mouthful lol

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By (user no longer on site) OP   
over a year ago

funny enough yea he is

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By (user no longer on site)
over a year ago

Sometimes the networks own stores can take the adult bar off, so go into your nearest store from your network.

Every time I change my phone or get a new sim it seems to go back on.

S.

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By (user no longer on site)
over a year ago

[Removed by poster at 02/03/11 19:13:48]

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By (user no longer on site)
over a year ago

Just a suggestion - and I'm not sure if it will bypass the Network block - But download Opera Mini for your phone - it's a free browser and 99% of the time it gets around this network blocking issue.

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

Sounds like a network thing as people have said. You should be able to get any age restriction on your phone removed free by going to an O2 shop and asking (and having ID).

Admin x

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By (user no longer on site)
over a year ago

Sounds like 02 as this has happened to me recently. You should still have access, if you can, via wifi. Don't pay the money, ring customer services instead and explain, I have 2 accounts with them and done this with both.

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

Looks like this has happened across the web to many sites today, not just on Fab.

O2 charge your card £1 to adult verify but they credit your phone with £2.50.

https://ageverification.o2.co.uk/

(Alternatively as we say above visit an O2 store along with ID)

We've not heard great things about O2's age verification system recently. Give them a hard time about it if you're a customer.

Admin x

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By (user no longer on site) OP   
over a year ago

thanks for your help guys

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By (user no longer on site)
over a year ago

im on o2 and use mini opera to get on site and have had no problem or never been charged lol

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By *ornyHastardMan
over a year ago

Warrington

A;ways been free on my phone - T-Mobile - in either BB or iphone.... hope you get it sorted

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