FabSwingers.com forum: webcam works in old chat but not new...can u help?

By (user no longer on site) OP
over a year ago

Hi, I hav a built in cam with my laptop, it wrks fine with MSN and even the old FAB chat but not the new one, any ideas how I can get it working please??

I feel I've tried everything, I hav the latest version of flash, I hav allowed access to my cam and when I click on the webcam tab under settings it is set to my integrated cam and when I click on the webcam preview box my webcam comes on yet when I try to show it in chat it doesn't turn on

Any suggestions would be gratefully appreciated, thanks!

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By (user no longer on site)
over a year ago

i have exactly the same problem. cam works perfectly in old chat, and anywhere else apart from the new chat. ive done everything it says to do, but still no joy.

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

We're aware there are a small number of users who can't get their cam working in new chat.

We're working on a solution to this but it requires us diagnosing the issue, understanding why it occurs and implementing a fix. We will get it sorted but expect it'll be in the new year until we've fully resolved this.

In meantime you can of course still use old chat. If other users have this issue it helps if you'd add your name to this thread so we can contact you down the line.

Admin x

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By *oddamnCouple
over a year ago

leicestershire

same issue here, and has been for a while. We have a new webcam with mic coming for xmas, so i'll be interested to see if that changes things?

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By *osiephillCouple
over a year ago

The High Peak

Same problem with us too. Built in cam on win 7 laptop, works ok in msn etc but not new chat.

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By (user no longer on site)
over a year ago

i go the same, windows 7 medion laptop with built in cam, works in old, appears to work in new chat but no picture, sayds cam on but no cam

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

Thanks guys we'll work with you as we resolve this problem.

Any more who can see cam in old but not new chat please add here

Admin x

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By (user no longer on site)
over a year ago

Same here, can view cams and see ourselves in the box but does not show in the room

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By *osiephillCouple
over a year ago

The High Peak

Any ideas yet?

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By (user no longer on site)
over a year ago

same dont work in new chat!!! help anyone???

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By (user no longer on site)
over a year ago

same issue here-works fine in old chat but not in new-has this been made a site supporter feature or something lol.

am runnin win xp and latest flash player, seems new chat does not "see" i have a cam, as i can run the cam on other software while it shud be in use in chat!!

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By *heRainManMan
over a year ago

Warrington & Glasgow

"as i can run the cam on other software while it shud be in use in chat!!

"
Just to clarify what you say here, you aren't running the cam in other software AT THE SAME TIME as you're trying to get it to work in chat, are you?

I'd suggest stopping any webcam software automatically starting with Windows, rebooting and going straight into new chat and testing.

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By (user no longer on site)
over a year ago

same problem. works in old not in new. I'm wondering if it's a Laptop/Windows 7 problem. a lot of my old programs don't work on Windows 7.

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By (user no longer on site)
over a year ago

i had this issue a while back but not with this site, needed to exit msn to get the cam to work

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By *ausage and sizzleCouple
over a year ago

Barnstaple

Same problem here on Apple OS 10.6, but mine worked fine in Firefox up until I upgraded Firefox to the latest version and then consequently had to upgrade my Flash to the latest version and it didn't work after that. So if others are not all using Firefox (and it doesn't work in Safari also) then the common link seems to be Flash's latest version.

Hope that helps the techies in Fabland????

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By (user no longer on site)
over a year ago

Also have the same prob with my cam x

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By (user no longer on site)
over a year ago

Also have the same prob with my cam x

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By (user no longer on site)
over a year ago

Same problem here. Built in webcam on laptop, running Windows Vista, new adobe flash installed. MSN and other applications are running fine as is the old chatroom. New chatroom doesn't recognise that I have a cam, nor will it let me see the cams of others.

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By *heRainManMan
over a year ago

Warrington & Glasgow

[Removed by poster at 06/01/11 20:43:41]

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By *quirty GirlCouple
over a year ago

wirral

Same here

Mine is a separate cam, not built in. My laptop is running on Vista x hope you can fix it soon x thanks

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By *ands38Man
over a year ago

doncaster

we have same prob built in cam windows 7 works every were else but new chat.

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By *ouplemidlandsCouple
over a year ago

coventry

we have same problem

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By *ugsspiderCouple
over a year ago

Wirral

We have the same problem builtin cam works in old, not in new rooms, as does our external plug in cam, this happens on both of our home computers laptop and base station!!

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By (user no longer on site)
over a year ago

still same problem with me. built in cam on the laptop running windows 7. works everywhere else other than on the new chat on here.

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By *inagee33Couple
over a year ago

belfast

hi im the same hv tried everyhing for cam 2 work but nothing

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By (user no longer on site)
over a year ago

same prob tried everything every browser, disabled other programs which accesses cam ex MSN but stll nothing, im using vista, creative webcam. all i can do is watch which is very frustrating

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By *osiephillCouple
over a year ago

The High Peak

Still no help from admin on this or are they just flummoxed?

We enjoy going on cam as we rarely get out at the mo and we are feeling depraved, sorry deprived.

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By *heRainManMan
over a year ago

Warrington & Glasgow

There's been a release of Flash Player (10.2.152.26) within the last day or two. has this helped anyone?

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

"Still no help from admin on this or are they just flummoxed?

We enjoy going on cam as we rarely get out at the mo and we are feeling depraved, sorry deprived."

Still on our list. But we do expect to be flummoxed.

Apologies for the delay in resolving this but we will get onto it in the next few weeks.

Admin x

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By *unterslickCouple
over a year ago

tullamore

i know this is probably a silly reply but have you all tried windows updates,i mean have you got them on automatic or manual,as this also blocks any new drivers from your pc/laptop maker being installed

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By *osiephillCouple
over a year ago

The High Peak

Thanks admin, hope it gets sorted.

We have all the latest flash and windows updates, it's just weird.

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By (user no longer on site)
over a year ago

Same problem for us, cam works ok in the old chat rooms but can't get it to work in new chat rooms even after doing everything that is suggested on this website. No way i'm going to buy a new webcam because it works with anything and everything else that i go on!!!

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By *rTimeshares Dream TeamCouple
over a year ago

near warrington

Please have a read of this and post the relevant info, to help Admin get this sorted out:

http://www.fabswingers.com/forum/feedback/49154

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By *he Ant Hill MobMan
over a year ago

Norwich

Me too, cannot find how to load my cam, or more importantly load the other cams.

All those gorgeous ladies and I cannot see them.

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By (user no longer on site)
over a year ago

"Me too, cannot find how to load my cam, or more importantly load the other cams.

All those gorgeous ladies and I cannot see them.

"
no problems with me

what browser your using updated software

like your flash player etc

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

"Me too, cannot find how to load my cam, or more importantly load the other cams.

All those gorgeous ladies and I cannot see them.

http://www.fabswingers.com/forum/feedback/49154

See if you can help Admin on this thread x

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

http://www.fabswingers.com/articles/NewChat

Also a few tips on this page x

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By (user no longer on site)
over a year ago

have they sorted this bug error yet its taking soo long

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By (user no longer on site)
over a year ago

"have they sorted this bug error yet its taking soo long"
what bug error

just tried it an no problems with logging an use of the cam

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By (user no longer on site)
over a year ago

just bought new cam and it works in old room but not in new rooms, VERY frustrating. Can someone PLEASE| help?

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By *heRainManMan
over a year ago

Warrington & Glasgow

"just bought new cam and it works in old room but not in new rooms, VERY frustrating. Can someone PLEASE| help?"
Have you provided Admin with the information asked for?

http://www.fabswingers.com/forum/feedback/49154

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By (user no longer on site)
over a year ago

yes i have 3 times and so have 20 + other people. some cams seem to not work with new chat but it sem to be a bug which they keep saying they are looking into it 8 months later. frustrating

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By *uckfanMan
over a year ago

Cardiff

i downloaded firefox and problemm resolved

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By (user no longer on site)
over a year ago

dont know if this helps but ive had this prob since christmas and ive got it working twice by accident, the only time it worked for me is when my msn freezed up? ive tried deleting msn but still doesnt work so dont get it?

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By *osiephillCouple
over a year ago

The High Peak

May have found an answer for laptop problems. Going in to chat use the medium sized cams rather than the biggest and then our cam works!

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By (user no longer on site)
over a year ago

peeps having problem with cm in new chat i think cracked it, msg me got mine working after a year. they didnt help or i dont think they were even looking into solving it so im not gonna tell them

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By *ooseheadMan
over a year ago

southend

i have the same problem, just updated and now cant see any bcams and cant use any cams in the new chat room.......have i just wasted mymoney?

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By (user no longer on site)
over a year ago

message me people ive finally know how to do it. would post it on here but they didnt attempt to help us so im not going to tell them lol yet

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

"message me people ive finally know how to do it. would post it on here but they didnt attempt to help us so im not going to tell them lol yet"

Thats not fair, Admin did try and help but they were a bit flummoxed to at one point.

Post how you managed to get it working and help people out

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

"message me people ive finally know how to do it. would post it on here but they didnt attempt to help us so im not going to tell them lol yet"

It's not us you're hurting it's the folks who can't get their cam running so this isn't really in the spirit of the site... but whatever makes you friends!

Admin x

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By (user no longer on site)
over a year ago

We ended up re-installing the OS on the Lappy we use for fab chat. There is an issue with a certain version of flash plugin which was upgraded over the top but left some issues behind.

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By (user no longer on site)
over a year ago

OK- ill tell you all well i looked into A few different options but the one that sorted it for me was using google chrome and before you load up fab plug your cam in (AND) also plug in your mic jack. i think the new version has issues regarding audio and video working together with some cams My cam only worked when my mic was plugged in. if you dont have mic all i can say is to disable the audio/mic in your settings. if you have msn you can do it in there settings - tools - setup audio video - disable. but make sure you do before you load fab up.

be good to know if my solution worked for you too x happy swinging

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

" OK- ill tell you all well i looked into A few different options but the one that sorted it for me was using google chrome and before you load up fab plug your cam in (AND) also plug in your mic jack. i think the new version has issues regarding audio and video working together with some cams My cam only worked when my mic was plugged in. if you dont have mic all i can say is to disable the audio/mic in your settings. if you have msn you can do it in there settings - tools - setup audio video - disable. but make sure you do before you load fab up.

be good to know if my solution worked for you too x happy swinging"

Thanks. Would be interested to hear from anyone else with same problem who tried this

Admin x

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By *arzan_30Man
over a year ago

Southampton

Just plugged in my hands free headphones from phone as dont have a norm mic and solved problem straight away.

BTW though my cam used to work to begin with then stop mayb 3 4 weeks ago and i have never used a mic till now

thanx for help though

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By (user no longer on site)
over a year ago

haha thank you, and to fabswingers i was only messing about not telling you guys i was just frustrated but i see the long problem is solved ahmen x

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By *arolxxpaulCouple
over a year ago

sheffield

i would like to know why are all the cams lagging so bad in old chat but works fine in new chat???

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

"i would like to know why are all the cams lagging so bad in old chat but works fine in new chat???"

Because new chat is good for cams. Userplane is obviously not so good

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By (user no longer on site)
over a year ago

Have an ACER laptop working of windows 7, when i allow cam it only comes up as a tiny cam in the box and other people cannot see me, aaaggghhh can anyone out there help please please please

smudgeramanda

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By (user no longer on site)
over a year ago

Having the same prob myself with my Acer laptop

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By (user no longer on site)
over a year ago

Hi all,

Same here.

Its a windows 7 compatibility problem.

Still. Old chat is still great chat.

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By (user no longer on site)
over a year ago

Thanks how do you get the old chat then anyone please

Shaun

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

Hi all,

Same here.

Its a windows 7 compatibility problem.

Still. Old chat is still great chat."

Can those of you with this problem contact us privately for an email address you can send screenshot to

New chat should work fine in Windows 7, it's part of what we test in.

Admin x

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By *osiephillCouple
over a year ago

The High Peak

"Have an ACER laptop working of windows 7, when i allow cam it only comes up as a tiny cam in the box and other people cannot see me, aaaggghhh can anyone out there help please please please

smudgeramanda"

We fixed it by only clicking the medium sized cams link when activating the chat room. It doesn't work on large cams x

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By (user no longer on site)
over a year ago

We are running windows 7 with an external webcam which is brand new. The webcam was working perfectly fine in new chat until today and now its not. Still works fine in old chat, any ideas anyone? We have tried re-installing camn used different browser and checked small, medium and large cam rooms with no success, help!!

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By (user no longer on site)
over a year ago

GUYS GUYS GUYS ill solve it for ya, use google chrome well i do but plug your cam in obviously before you open fab up BUT also plug your mic in if you have one or if not plug some headphones in and it should work. i think newchat has probs with some cams working without audio. let me know how you get on,

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By (user no longer on site)
over a year ago

i found that my cam wuld not work in the new chatroom.

so now i use firefox and it all works perfectly.

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By (user no longer on site)
over a year ago

We uninstalled the flash 64bit, via control panel, an not use the 64bit IE

Seems to work fine with IE 32bit.

If this works for you, leave comments so others can try it.

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By (user no longer on site)
over a year ago

I was having the same prob with my acer laptop as it doesn't have a built in mic, once I connect a mic it's fine so I'm assuming it's a programming fault with the autodetect system that the site is using for the cams and mics.

If the software can't detect a mic it's stopping the cam from working by the looks of it, could be a good place for fab to start looking but that's just my opinion as it doesn't matter if I use IE or firefox so rules out the web browser being used as it's the same with both.

Hope this sheds some light and gets you all cam happy again

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By *heRainManMan
over a year ago

Warrington & Glasgow

I wonder whether those cams that have inbuilt mics work, if recognised by the O/S, but those that don't need "assistance"? It might be worth checking that in Start - Control Panel - Sounds and Audio Devices - Audio Tab (or equivalent) that a device is selected under Sound Recording.

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

"I was having the same prob with my acer laptop as it doesn't have a built in mic, once I connect a mic it's fine so I'm assuming it's a programming fault with the autodetect system that the site is using for the cams and mics.

Hope this sheds some light and gets you all cam happy again

We'll have a look at this in the coming week all this feedback about the cams is excellent info to help us diagnose + resolve this issue

Admin x

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By *ippsANDbigPCouple
over a year ago

sheffield

our cams dont work on the new chat we just use the old one now.

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