Mobile app:,having to enter log in details

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By (user no longer on site) OP
over a year ago

For some reason I'm having to enter user name and password for mobile app each time, even though I've got "keep logged in" ticked. It never used to do this; I always got straight in. Any idea what's wrong? Thanks

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By *igeiaWoman
over a year ago

Bristol

If I'm in an incognito tab and have entered a password in a different app in the meantime it does it on mine too. On ios and android.

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

"For some reason I'm having to enter user name and password for mobile app each time, even though I've got "keep logged in" ticked. It never used to do this; I always got straight in. Any idea what's wrong? Thanks "

Your almost certainly using private browsing in your browser. The login won't be saved

Admin x

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By (user no longer on site) OP
over a year ago

Think it's sorted now thanks

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