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Disappearing messages

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By *aige OP   Woman
over a year ago

Newcastle upon Tyne

Hi I've been flat out busy and not replied to messages for a couple of weeks. Sat down to reply to some today and a chunk of them seem to have disappeared, older and newer messages are there so I've not accidentally deleted all. Any ideas? Paige x

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By (user no longer on site)
over a year ago

Messages only stay for a while and I am not sure how long before they disappear completely, secondly some will appear to have disappeared but are on the next page, best thing to do is go through the first page, delete those you don't want to read, respond and delete those that you do and older messages will appear at the bottom of the page. It should however tell you how many you have

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By *achinery of JoyMan
over a year ago

Aberaeron

This has happened to me - several messages have disappeared over the last couple of weeks. I only keep a few in the sent box, I've not accidentally deleted them and the users I sent them to are still active.

I looked in there today and there's only 1 message - there were 4/5 yesterday! They were all sent within the last few weeks. Something strange is going on!

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By *horltzMan
over a year ago

heysham

Me too I don't get many , could do with treasuring the I es I do get ,

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By *achinery of JoyMan
over a year ago

Aberaeron

I had one disappear that was over a year old (a friend and I used it to navigate to her page quickly) but guessed that went due to the age of the message, but I had ones that were the last in a series and was keeping them to renew the chat with next time. All were less than 2 months old. Also there were a couple of unread ones that I was waiting to see what happened with them. All very frustrating.

My received ones don't seem to have suffered at all though, which is lucky as, like you, I don't get that many either....

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By (user no longer on site)
over a year ago


"Me too I don't get many , could do with treasuring the I es I do get , "

that made me chuckle ...martha

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By *horltzMan
over a year ago

heysham


"Me too I don't get many , could do with treasuring the I es I do get ,

that made me chuckle ...martha"

Makes me sad

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By *horltzMan
over a year ago

heysham

[Removed by poster at 09/06/14 14:19:04]

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By *renchbambi xWoman
over a year ago

Need to know basis

I wonder whether a message that has been sent can be deleted by the sender from his/her sent box if it has not been read. If yes then that could also be a reason why some no longer show

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By (user no longer on site)
over a year ago


"Me too I don't get many , could do with treasuring the I es I do get ,

that made me chuckle ...martha

Makes me sad "

Aw don't be sad just when you wonder "why do I bother" you'll find someone nice

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By *achinery of JoyMan
over a year ago

Aberaeron

Frenchbambi - when a message is deleted by the receiver it just shows as deleted but still there. There is clearly a glitch on the site causing this problem. It's just a shame no-one from admin is answering.

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By *renchbambi xWoman
over a year ago

Need to know basis


"Frenchbambi - when a message is deleted by the receiver it just shows as deleted but still there. There is clearly a glitch on the site causing this problem. It's just a shame no-one from admin is answering. "

That makes sense! give Admin a chance, I'm sure they'll comment and give helpfull advice soon

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

Messages deleted by recipient are deleted from the system after a few days. There is some more info on FAQ about when messages are deleted.

We would love to keep messages for longer but over a million messages are sent each day and we have to strike a balance

Admin x

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By (user no longer on site)
over a year ago

I've noticed at least one of my saved messages has been deleted. I also can't find the users profile that sent it. Like the OP when profiles are deleted the message stays but tells you the user is no longer there. The message in question is not the oldest of my saved messages either ??

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By *achinery of JoyMan
over a year ago

Aberaeron

As Betty says - this is not as simple as admin has said. There's something strange going on with the messages. Some are being deleted from the system, whether read or not, whether the recipient is still there or not, and it's nothing to do with age of the message. It's only recently started to happen - in the last couple of weeks - to me.

I'm not bitching or moaning, I'm trying to draw attention to something before it becomes a real issue across the entire site.

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone


"As Betty says - this is not as simple as admin has said. There's something strange going on with the messages. Some are being deleted from the system, whether read or not, whether the recipient is still there or not, and it's nothing to do with age of the message. It's only recently started to happen - in the last couple of weeks - to me.

I'm not bitching or moaning, I'm trying to draw attention to something before it becomes a real issue across the entire site. "

If you can give us a specific example e.g. who the message was to/from and approx. time / subject we're happy to look into this, use the CONTACT link to provide it privately

Admin x

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By *achinery of JoyMan
over a year ago

Aberaeron

OK thanks - Ill try and remember the details but s I've got a memory like a, oh, what's it called - one of those things you drain ad sift stuff in - it might take some doing. Appreciate the help though.

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By (user no longer on site)
over a year ago


"As Betty says - this is not as simple as admin has said. There's something strange going on with the messages. Some are being deleted from the system, whether read or not, whether the recipient is still there or not, and it's nothing to do with age of the message. It's only recently started to happen - in the last couple of weeks - to me.

I'm not bitching or moaning, I'm trying to draw attention to something before it becomes a real issue across the entire site.

If you can give us a specific example e.g. who the message was to/from and approx. time / subject we're happy to look into this, use the CONTACT link to provide it privately

Admin x"

I'll try too, but I save messages so I don't have to remember

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