FabSwingers.com forum: Abusive messages

By (user no longer on site) OP
over a year ago

I have a friend who has recently recently returned to the site and she has been getting abusive messages from a member , she has blocked member and reported member to Admin and has not been informed if the matter is being dealt with or not , any help .

I have noticed that other members have asked questions about Admin getting bk to them and i fully understand that Admin must receive numerous amounts off mail each day and cant reply to all , but i would av thought that Abuse would be something they would like to get rid off from site . cheers

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By (user no longer on site)
over a year ago

Admin get around to dealing with problems but don't have time to tell you, that seems to be the general feedback in these situations

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By (user no longer on site)
over a year ago

From the FAQs:

"You don't respond to any of our mails.

"We do this for fun and get hundreds of mails a day so we can't respond personally to questions about the site or your account. We recommend if you have a problem or can't figure out how something works, you post to the site help forum. If we responded to everything that people sent us, we'd spend all our time (and more!) doing that and not improving/running/fixing the site. Or, we'd have to employ customer service goons to read and respond to questions from a minority of users at everyone's expense and we'd not be able to do as much as we can for so little cost to you. We do read all mail you send and encourage feedback. If you have reported a problem with the site we will fix it."

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By (user no longer on site)
over a year ago

"From the FAQs:

"You don't respond to any of our mails.

They do a brilliant job and have been very helpful with a recent situation I had

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

If you have noticed others asking about this you will have probably seen the answer to it too....I will paste it again on the next post.

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

Here is an explanation from Admin from another thread on how they deal with reports.

******Just a quick note. If people report others and we can verify that they have broken site rules, we always take action (either a first and final warning, partially suspended account, fully suspended, mixture of the above).

Every single report sent via the REPORT link is reviewed. Clearly it's not in our interests to have people on here who are bad for the site. Equally we need to verify what has been reported and be fair to those who have been reported.

Admin

PS. we never provide feedback on what has happened. It's just not practical given that we get 100s of reports a day.

Here is what the page says after a report has been submitted:

Your feedback has been saved.

A website admin will shortly review your feedback and take the necessary action. After reviewing the evidence available to us, we may disable an account, remove a user, disable certain aspects of that user's account or issue a warning.

By leaving feedback you help improve the site for everyone who uses it. Thank you.******

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