FabSwingers.com forum: Unable to access messages

By *ermitNerd OP Man
2 days ago

Caerphilly

Hi, I'm having trouble getting into my inbox. Every time I open it, it's just blank, almost as if I've been blocked from having messages? I can still access my sent messages and even send messages, but not get into my inbox. I've tried on several browsers.

By *ermitNerd OP Man
1 day ago

Caerphilly

I just tried and yeah it came through, but I can’t see any of my previous messages

could someone else try, even if it just says test

By *ermitNerd OP Man
1 day ago

Caerphilly

Thank you! Looks like my old messages just got wiped which is a bit frustrating but ah well. At least it’s working haha

By *ugby 123Couple
Forum Mod
1 day ago

O o O oo

Did you delete by accident? Or could they have come under the following explanation from the FAQ's?

https://www.fabswingers.com/articles/FAQ#messages_missing

Fab is a super busy site. Hundreds of thousands of private mails are sent every day and we have tens of millions of such messages on our system. Because we do this mostly for free, we can't keep all the messages for ever because our costs would go up and up and the site would get slower and slower. Older messages that have already been read in "dormant" accounts that haven't been logged into for a while are removed from the system. Similarly if you have loads of mails in your inbox, the system will periodically remove some of the oldest.

If some mails are important to you and you want to make sure they're not deleted, become a site supporter and save any important mails to your "saved message folder" (look for "save it" on the bottom of messages you receive) and we'll keep those mails on the system (unless we screw things up and they get deleted too; but we'll try not to!).

By *ermitNerd OP Man
1 day ago

Caerphilly

Possibly some of the older ones, but not all of them. My inbox isn’t exactly busy, but the newer ones had active accounts.

By *ugby 123Couple
Forum Mod
1 day ago

O o O oo

"Similarly if you have loads of mails in your inbox, the system will periodically remove some of the oldest."