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Verifications not being sent

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By *eepsleeper OP   Couple
21 weeks ago

Sheffield

Hi, I’ve messaged the site about this issue and the response was that it was answered in the FAQ but I cannot find an explanation or resolution in the FAQ.

I have a couples account (which has verifications) and have been trying to send my first verifications to members I met at a club on Saturday.

I have written these and saved them and the notification pops up to say they are saved but the users are not receiving the verification

Can anyone help please? Xxxx

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By *uliette500Woman
21 weeks ago

Hull

If either you or they have filters set that would normally stop you messaging each other then the veri won't send.

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By *eepsleeper OP   Couple
21 weeks ago

Sheffield

Thank you for answering, I dont have any message filters on and I can message these users so would assume I am within any filters they have set.

My partner who has the same profile details has been able to leave verifications for the same people

V confused

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By (user no longer on site)
21 weeks ago

You have age filters on, and the other profile might have filters too,

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By *uliette500Woman
21 weeks ago

Hull


"Thank you for answering, I dont have any message filters on and I can message these users so would assume I am within any filters they have set.

My partner who has the same profile details has been able to leave verifications for the same people

V confused "

If the messaged you first or changed their filters after speaking to you then you might still be outside their message filters. You need to ask them.

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