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I feel terrible

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By *ess4690 OP   Woman
over a year ago

Hyde

I persuaded one of my FWBs to sign up for the site over the weekend. They registered on Saturday (I think) and subbed this morning but within an hour of paying they're effectively locked out of the site and from what they're telling me even the "contact" options don't go anywhere as they're being forced to photo verify.

As it was me that persuaded them to join I feel terrible that they've paid and now can't use the site.

What can I do to help them? I'm not technical at all so I don't know what to suggest. They said they are willing to photo verify once they're home at the weekend but what can they do in the meantime?

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By *ittle Miss TinkerbellWoman
over a year ago

your head

There isn't anything they can do except PV or delete the acc.

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

They can contact Admin from the contact links while offline and ask them to check it for them. They should also mention their username in the message

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By *heonixrising500Man
over a year ago

Barnsley

Have they not got a mobile phone with a cam on

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By *ess4690 OP   Woman
over a year ago

Hyde

Thanks, I'll suggest they do that

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By *heonixrising500Man
over a year ago

Barnsley

I do that for all my pic and some vids

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By (user no longer on site)
over a year ago


"I persuaded one of my FWBs to sign up for the site over the weekend. They registered on Saturday (I think) and subbed this morning but within an hour of paying they're effectively locked out of the site and from what they're telling me even the "contact" options don't go anywhere as they're being forced to photo verify.

As it was me that persuaded them to join I feel terrible that they've paid and now can't use the site.

What can I do to help them? I'm not technical at all so I don't know what to suggest. They said they are willing to photo verify once they're home at the weekend but what can they do in the meantime? "

Nothing, why cant they just photo verify themselves just now why the need to wait?

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By *nimaginativeUsernameMan
over a year ago

Rochester, Kent

Since you’ve met them, can’t you verify them yourself? It might help.

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By *ess4690 OP   Woman
over a year ago

Hyde

This has now been resolved. Thanks.

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By (user no longer on site)
over a year ago


"Since you’ve met them, can’t you verify them yourself? It might help. "

Is a photo verification for the site

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By *ity_BoyMan
over a year ago

London


"They can contact Admin from the contact links while offline and ask them to check it for them. They should also mention their username in the message "

You cannot access anything while being forced to photo verify. Clicking the "contact admin" link brings you back to the verification page.

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

If you do it while "offline" as advised the message will get through

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