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Cannot enter chat rooms

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By *addy and the Tramp OP   Couple
over a year ago

Gamlingay

I’ve contacted admin and site owners many times about getting into the chat rooms. Click on it and it says “session timed out”.

This happens on all platforms and all web browsers

Anyone else have the same problem or can anyone help?

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By *udeNTw1stedMan
Forum Mod
over a year ago

.......

Have you tried clearing your internet cache and cookies?

That may solve your issue.

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By *addy and the Tramp OP   Couple
over a year ago

Gamlingay


"Have you tried clearing your internet cache and cookies?

That may solve your issue. "

Yes. It’s what we keep getting told!!

When we first set up the profile we could get on the chat runs but not write in the forums, sent a message and that was all sorted. but now we can obviously write in the forums but no access to the chat rooms!! Grrrr

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

If you have no chat ban then it isn't the site stopping you using chat. I can't see any other reason than your device being the problem...are you using a phone or desktop?

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By *addy and the Tramp OP   Couple
over a year ago

Gamlingay


"If you have no chat ban then it isn't the site stopping you using chat. I can't see any other reason than your device being the problem...are you using a phone or desktop?"

Both iPhone iPad and laptop (windows) and oloha, chrome and safari browsers

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By *addy and the Tramp OP   Couple
over a year ago

Gamlingay


"If you have no chat ban then it isn't the site stopping you using chat. I can't see any other reason than your device being the problem...are you using a phone or desktop?"

Doubt we would’ve got a ban as we didn’t really do much besides viewing

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

Then I have no answer sorry. I know Admin advise chrome or firefox for chat, it might be worth trying firefox as a last hope

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