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Can’t view a friends profile

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By *riendlysuckr OP   Man
over a year ago

Manchester City Centre M1 5BD

Hi, my friend and I are both on Fabswingers. But for some reason, we cannot see each others profiles.

When we put each others username in search function it doesn’t come up (neither of our profiles are hidden) and when we put each others username in the URL it gives the usual “this used has either been suspended, has blocked you or you have blocked them” for both of us…..

….However, Neither of us is suspended, and we are sitting next to each other and neither of us has the other blocked?!?!

I reported to admin months ago as a potential bug but nothing. Anyone any ideas?

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By (user no longer on site)
over a year ago

If either of you reported one another then admin would have put a block between both profiles

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By *riendlysuckr OP   Man
over a year ago

Manchester City Centre M1 5BD

Neither of us have done that!

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By *ucka39Man
over a year ago

Newcastle


"Neither of us have done that! "

Hi

Try this one of you logs off and the other searches the user name see if you find it

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By *riendlysuckr OP   Man
over a year ago

Manchester City Centre M1 5BD

Yes we have already tried that. We can both see & access each others profiles when we are not logged in. And I also made a 2nd temporary profile to check and could access his profile on that. It just seems to be that neither of us can access each other when we are logged in. And we can’t figure out why

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By *ucka39Man
over a year ago

Newcastle


"Yes we have already tried that. We can both see & access each others profiles when we are not logged in. And I also made a 2nd temporary profile to check and could access his profile on that. It just seems to be that neither of us can access each other when we are logged in. And we can’t figure out why "

And that is due to the Same internet connection. Because it also happens when trying to leave a verification on the same connection

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By *riendlysuckr OP   Man
over a year ago

Manchester City Centre M1 5BD

It can’t be that either, as it also happens when we are at different houses in different locations on different Wi-Fi networks, or when we are together but one is on Wi-Fi and one is on 5G

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By *ucka39Man
over a year ago

Newcastle


"It can’t be that either, as it also happens when we are at different houses in different locations on different Wi-Fi networks, or when we are together but one is on Wi-Fi and one is on 5G "

Try using the reply and quote when replying per comment

Then I suggest either of you use the contact us link at the bottom of your profile and let admin investigate

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By *riendlysuckr OP   Man
over a year ago

Manchester City Centre M1 5BD


"It can’t be that either, as it also happens when we are at different houses in different locations on different Wi-Fi networks, or when we are together but one is on Wi-Fi and one is on 5G

Try using the reply and quote when replying per comment

Then I suggest either of you use the contact us link at the bottom of your profile and let admin investigate "

As I said in my original post, I’ve already done that. I did it again earlier and it says “we don’t give personal replies, try using the forums”, hence why I’ve posted on here.

I’ve had a few users message me off the back of this post saying they experience the same issue for a few profiles where they know neither of them has blocked the other

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By *ucka39Man
over a year ago

Newcastle


"It can’t be that either, as it also happens when we are at different houses in different locations on different Wi-Fi networks, or when we are together but one is on Wi-Fi and one is on 5G

Try using the reply and quote when replying per comment

Then I suggest either of you use the contact us link at the bottom of your profile and let admin investigate

As I said in my original post, I’ve already done that. I did it again earlier and it says “we don’t give personal replies, try using the forums”, hence why I’ve posted on here.

I’ve had a few users message me off the back of this post saying they experience the same issue for a few profiles where they know neither of them has blocked the other "

It does seem to be a tech issue because I'd unblocked someone then tried to search by name and says no user by this then clicked on previous message to go to the profile and was able to

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By *I TwoCouple
over a year ago

PDI 12-26th Nov 24

Try this

Using THE DESKTOP version of the site, click on their username in a forum post and see if theres an "unblock" option on the left of the screen

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By *hick_mancMan
over a year ago

Manchester

Hey - I’m the friend in question. Will try the suggestion about the desktop site

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By *hick_mancMan
over a year ago

Manchester

It worked! Thanks guys

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By *riendlysuckr OP   Man
over a year ago

Manchester City Centre M1 5BD


"Try this

Using THE DESKTOP version of the site, click on their username in a forum post and see if theres an "unblock" option on the left of the screen "

Fantastic It worked!!! Thanks so much for your help

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By (user no longer on site)
over a year ago

I love a happy ending!

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By *ucka39Man
over a year ago

Newcastle


"I love a happy ending! "

It's like a Scooby Doo mystery solved

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By *I TwoCouple
over a year ago

PDI 12-26th Nov 24


"Try this

Using THE DESKTOP version of the site, click on their username in a forum post and see if theres an "unblock" option on the left of the screen

Fantastic It worked!!! Thanks so much for your help "

You're welcome.

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By *exyspice23Couple
50 weeks ago

Dublin

This is happening to me also..

I was originally able to find them and send a message but now the message is not in sent item and we are both receiving the same error when searching and neither have blocked.

I have tried clicking on their name from a mutual friends verifications as suggested but no unblock option.. does it only work from a forum post ?

Any other suggestions

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