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Can’t access our couples account

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By *aperclip 2 OP   Man
over a year ago

ballymoney

We have set up a new couples account and where able to access it at first and upload a few photos, but now we can’t access it, and when we use the forgot password and put in the email used to set it up we never receive a an email to reset the password, what are we doing wrong,

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By *ucka39Man
over a year ago

Newcastle


"We have set up a new couples account and where able to access it at first and upload a few photos, but now we can’t access it, and when we use the forgot password and put in the email used to set it up we never receive a an email to reset the password, what are we doing wrong, "

Hi op

When you try do you have both accounts logged in or attempting with second one

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By *aperclip 2 OP   Man
over a year ago

ballymoney


"We have set up a new couples account and where able to access it at first and upload a few photos, but now we can’t access it, and when we use the forgot password and put in the email used to set it up we never receive a an email to reset the password, what are we doing wrong,

Hi op

When you try do you have both accounts logged in or attempting with second one "

Logged out of single account trying , have been able to get get another couple accounts registered and its working fine, just can’t get on the first couple account , would like to get on to it and remove the photos as we have no control over them now and can view the account when on our couple/ and single account

Reply privatelyReply in forumReply +quote
 

By *ucka39Man
over a year ago

Newcastle


"We have set up a new couples account and where able to access it at first and upload a few photos, but now we can’t access it, and when we use the forgot password and put in the email used to set it up we never receive a an email to reset the password, what are we doing wrong,

Hi op

When you try do you have both accounts logged in or attempting with second one

Logged out of single account trying , have been able to get get another couple accounts registered and its working fine, just can’t get on the first couple account , would like to get on to it and remove the photos as we have no control over them now and can view the account when on our couple/ and single account "

Ok

Try this for assistance via admin

https://www.fabswingers.com/contact-us

Reply privatelyReply in forumReply +quote
 

By *aperclip 2 OP   Man
over a year ago

ballymoney


"We have set up a new couples account and where able to access it at first and upload a few photos, but now we can’t access it, and when we use the forgot password and put in the email used to set it up we never receive a an email to reset the password, what are we doing wrong,

Hi op

When you try do you have both accounts logged in or attempting with second one

Logged out of single account trying , have been able to get get another couple accounts registered and its working fine, just can’t get on the first couple account , would like to get on to it and remove the photos as we have no control over them now and can view the account when on our couple/ and single account

Ok

Try this for assistance via admin

https://www.fabswingers.com/contact-

us"

Have cut and paste it to them

Reply privatelyReply in forumReply +quote
 
 

By *ucka39Man
over a year ago

Newcastle


"We have set up a new couples account and where able to access it at first and upload a few photos, but now we can’t access it, and when we use the forgot password and put in the email used to set it up we never receive a an email to reset the password, what are we doing wrong,

Hi op

When you try do you have both accounts logged in or attempting with second one

Logged out of single account trying , have been able to get get another couple accounts registered and its working fine, just can’t get on the first couple account , would like to get on to it and remove the photos as we have no control over them now and can view the account when on our couple/ and single account

Ok

Try this for assistance via admin

https://www.fabswingers.com/contact-

us

Have cut and paste it to them "

Great, hopefully the issue is sorted soon

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