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Videos not uploading

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By (user no longer on site) OP   
over a year ago

We have been trying to upload a video all morning and the site will not upload it, we either get an error message or it just returns to the Home Screen in the middle of uploading.

Is there an issue??

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By (user no longer on site)
over a year ago

Try using a different browser

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By (user no longer on site) OP   
over a year ago

I am using my phone,

Pictures are uploading fine but not videos

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By (user no longer on site)
over a year ago

You can still use a different browser.. try clearing ur cache and cookies, make sure the file is the right size also, maybe log out then back in again

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By (user no longer on site) OP   
over a year ago


"You can still use a different browser.. try clearing ur cache and cookies, make sure the file is the right size also, maybe log out then back in again "

It seems to be an issue on our iPhone, tried it on Samsung and it worked

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By *ucka39Man
over a year ago

Newcastle


"You can still use a different browser.. try clearing ur cache and cookies, make sure the file is the right size also, maybe log out then back in again

It seems to be an issue on our iPhone, tried it on Samsung and it worked"

Hi

Check junk files in the app store and remove at times uninstall and reinstall the browser you're using as they get glitches

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