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"I've been up all night trying to get back on my new single profile, there's something wrong with the email address from what I can see even though it's been varified. Isn't there anyone who can help me please. Admin please can you help me as I've just spent £15 becoming a site supporter. I'm absolutely gutted this is happening. I really need to see if the email needs to be reset but need admin to do that. Many thanks x" Have you tried contacting the site owners directly use the contact button at end of the page on your main site x good luck k | |||
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"I've been up all night trying to get back on my new single profile, there's something wrong with the email address from what I can see even though it's been varified. Isn't there anyone who can help me please. Admin please can you help me as I've just spent £15 becoming a site supporter. I'm absolutely gutted this is happening. I really need to see if the email needs to be reset but need admin to do that. Many thanks x Have you tried contacting the site owners directly use the contact button at end of the page on your main site x good luck k " Hi, I've messaged them a few times off my joint profile but not heard nothing back. I've been trying since 11pm last night and worried now I wil loose my new profile. Thankyou for commenting, I really appreciate it xxx | |||
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"It can take 48 hours for admin to help" Ah ok, been along time since I needed admin help. Fingers crossed and thanks for letting me know x | |||
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"I've been up all night trying to get back on my new single profile, there's something wrong with the email address from what I can see even though it's been varified. Isn't there anyone who can help me please. Admin please can you help me as I've just spent £15 becoming a site supporter. I'm absolutely gutted this is happening. I really need to see if the email needs to be reset but need admin to do that. Many thanks x Have you tried contacting the site owners directly use the contact button at end of the page on your main site x good luck k Hi, I've messaged them a few times off my joint profile but not heard nothing back. I've been trying since 11pm last night and worried now I wil loose my new profile. Thankyou for commenting, I really appreciate it xxx" They may have been in bed, be patient, the site is not manned 24 hours a day | |||
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"I've been up all night trying to get back on my new single profile, there's something wrong with the email address from what I can see even though it's been varified. Isn't there anyone who can help me please. Admin please can you help me as I've just spent £15 becoming a site supporter. I'm absolutely gutted this is happening. I really need to see if the email needs to be reset but need admin to do that. Many thanks x Have you tried contacting the site owners directly use the contact button at end of the page on your main site x good luck k Hi, I've messaged them a few times off my joint profile but not heard nothing back. I've been trying since 11pm last night and worried now I wil loose my new profile. Thankyou for commenting, I really appreciate it xxx They may have been in bed, be patient, the site is not manned 24 hours a day" As stated above I didnt know it would take 48hrs, now I know | |||
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" As stated above I didnt know it would take 48hrs, now I know " It doesn't. People are getting confused. It can take up to 48 hours for reports to be dealt with. . If you contact Admin through the contact link it is dealt with when they log in ( if they can help ) | |||
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"PS have you tried putting in your username to log in rather than your E-mail ( you can use either )" I've tried both, when I put my user name it's saying not recognizing email. I've tried to reset password but nothing is going to my email address yet my paid membership did and I got an email confirming my email. I've tried everything. At first I thought it was my password but nothing is being sent to my email. So I had to come on my joint profile, tbh I don't use this profile right now but it was the only way I could try and get help xx | |||
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"They will help you from the contact link. Your other profile would have to be not logged in for over 12 hours before they can though so don't expect an answer before then "I've just looked from my joint profile and it's showing 12 hrs I been logged out so fingers are crossed xx | |||
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"Have you checked your spam folder, and which email are you using... Gmail, Hotmail, yahoo or other?" I've only got 2 emails, I've checked them thoroughly including junk boxes, I've had email from when I signed up and from paying to be a silver member but nothing else at all. Ive honestly tried everything xxx | |||
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"They will help you from the contact link. Your other profile would have to be not logged in for over 12 hours before they can though so don't expect an answer before then "Just gutted I can't log in at all, keep saying unrecognized email but I've had my email varified earlier when I set my new profile up xx | |||
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" As stated above I didnt know it would take 48hrs, now I know It doesn't. People are getting confused. It can take up to 48 hours for reports to be dealt with. . If you contact Admin through the contact link it is dealt with when they log in ( if they can help )" Is that not what i said? | |||
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" As stated above I didnt know it would take 48hrs, now I know It doesn't. People are getting confused. It can take up to 48 hours for reports to be dealt with. . If you contact Admin through the contact link it is dealt with when they log in ( if they can help ) Is that not what i said? " You did, but it was the wrong advice as explained. Reports from a profile and contacting Admin from the contact are two different things and the response time is totally different | |||
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"I'm back on my new profile, I couldn't thank everyone and admin off my new profile as it's new. Thankyou to everyone for all the help and advice and a huge thankyou to admin for resetting my password. I'm so thankful xx" So glad your now sorted out x | |||
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