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Unable to login on desktop

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By (user no longer on site) OP   
over a year ago

I'm using the same login details as on my phone, but it won't let me login and says there is no record of my email or password... The one I'm logged in with to post this!

I'm confused.

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By *icecouple561Couple
Forum Mod

over a year ago

East Sussex

I can only suggest you check capslock is off and number lock is on. I can't think of another reason you wouldn't be able to log in

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By *rJames_KerryMan
over a year ago

Kerry


"I'm using the same login details as on my phone, but it won't let me login and says there is no record of my email or password... The one I'm logged in with to post this!

I'm confused."

Do you have @,#or " in your password?

As your keyboard may be a UK one. while windows are set up for you to have a US keyboard.

As the key is in different locations.

Just change your language/geo settings in windows

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By (user no longer on site) OP   
over a year ago

I had to create a new account with a different email address and contact the site owners. I'd tried multiple devices and clearing cache etc.to no avail. At least I'm back in now. Considering being a supporter too...

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