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By (user no longer on site) OP   
over a year ago

I have my messages showing as 1 in inbox even though there isn’t? Any chance this can be rectified / is a quick fix?x

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By * Plus ECouple
over a year ago

The South


"I have my messages showing as 1 in inbox even though there isn’t? Any chance this can be rectified / is a quick fix?x"

If you're using the "new" mailbox switch back to the old, then back to the new.

If you're using the "old" mailbox do the opposite, should clear it for you.

E

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By (user no longer on site) OP   
over a year ago


"I have my messages showing as 1 in inbox even though there isn’t? Any chance this can be rectified / is a quick fix?x

If you're using the "new" mailbox switch back to the old, then back to the new.

If you're using the "old" mailbox do the opposite, should clear it for you.

E"

Tried this but unfort didn’t work

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By * Plus ECouple
over a year ago

The South


"I have my messages showing as 1 in inbox even though there isn’t? Any chance this can be rectified / is a quick fix?x

If you're using the "new" mailbox switch back to the old, then back to the new.

If you're using the "old" mailbox do the opposite, should clear it for you.

E

Tried this but unfort didn’t work "

Try again, but change the mailbox, log out and log back in again, then change it back this time.

It's a common problem apparently.

E

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By (user no longer on site) OP   
over a year ago


"I have my messages showing as 1 in inbox even though there isn’t? Any chance this can be rectified / is a quick fix?x

If you're using the "new" mailbox switch back to the old, then back to the new.

If you're using the "old" mailbox do the opposite, should clear it for you.

E

Tried this but unfort didn’t work

Try again, but change the mailbox, log out and log back in again, then change it back this time.

It's a common problem apparently.

E"

Still nothing all good I’ll make do thanks for the advice xx

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By *ophieslutTV/TS
over a year ago

Central

Consider removing your cookies, then restarting, as well as the tip on switching mailbox types. If it doesn't work, compare it when you log in via a different web browser

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By (user no longer on site) OP   
over a year ago


"Consider removing your cookies, then restarting, as well as the tip on switching mailbox types. If it doesn't work, compare it when you log in via a different web browser "

Thanks I’ll have a go xx

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