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By *otnew16 OP   Man
over a year ago

Dartford

Having contacted admin twice in the last week, how long does it take for them to respond usually?

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By *naswingdressWoman
over a year ago

Manchester (she/her)

They don't usually reply, just look into the issue.

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By *otnew16 OP   Man
over a year ago

Dartford

Oh really??

Even though I’ve asked specific questions??

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By *otnew16 OP   Man
over a year ago

Dartford

Thanks for your response!

And surely that’s plain rude?? We do pay for this site!

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By (user no longer on site)
over a year ago

Can u imagine the amount of messages they get every day? They are volunteers and have a life outside of fab and with this being the festive period they might be a bit busy, they usually try solve the issue and will message you if needs be

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By *otnew16 OP   Man
over a year ago

Dartford

I get it, but they messaged me on Christmas Day!!!

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By (user no longer on site)
over a year ago

Ask us we could help

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By *ELLONS AND CREAMWoman
over a year ago

stourbridge area


"I get it, but they messaged me on Christmas Day!!!"

Getting your monies worth then

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By (user no longer on site)
over a year ago


"I get it, but they messaged me on Christmas Day!!!"

So you got a reply?

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By *naswingdressWoman
over a year ago

Manchester (she/her)


"Thanks for your response!

And surely that’s plain rude?? We do pay for this site!"

The amount we pay is pretty trivial.

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By *otnew16 OP   Man
over a year ago

Dartford

No reply yet??

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By *icecouple561Couple
Forum Mod

over a year ago

East Sussex

What did they message you about and what was your query? We might be able to help

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By (user no longer on site)
over a year ago


"No reply yet??"

Thought you got a reply on christmas day?

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By *ugby 123Couple
Forum Mod

over a year ago

O o O oo

https://www.fabswingers.com/articles/FAQ

You don't respond to any of our mails.

We do this for fun and get hundreds of mails a day so we can't respond personally to questions about the site or your account. We recommend if you have a problem or can't figure out how something works, you post to the site help forum. If we responded to everything that people sent us, we'd spend all our time (and more!) doing that and not improving/running/fixing the site. Or, we'd have to employ customer service goons to read and respond to questions from a minority of users at everyone's expense and we'd not be able to do as much as we can for so little cost to you. We do read all mail you send and encourage feedback. If you have reported a problem with the site we will fix it.

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By *ugby 123Couple
Forum Mod

over a year ago

O o O oo

It depends on what it is as to whether you get a reply from the CONTACT button...if it is personal to you that no one else can help with then you may get an answer....if not then most things can be asked on the forum and someone should have an answer

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By *otnew16 OP   Man
over a year ago

Dartford


"No reply yet??

Thought you got a reply on christmas day?"

Not at all but by now...yes!

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By (user no longer on site)
over a year ago


"I get it, but they messaged me on Christmas Day!!!"

You said they messaged you on christmas day

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By *ugby 123Couple
Forum Mod

over a year ago

O o O oo

OK as I now know what it is about, no one on the forum can help you, if Admin can they will mail you

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