FabSwingers.com forum: Downtime 29 March 2018

By *j_mark OP Couple
Forum Mod
over a year ago

Totteridge/Whetstone

Site has been offline for approx 3 hrs. It looks to be back online. We're in process of continuing to monitor and analyse our own systems.

This offline time was due to network problems at our ISP (a physically broken fiber connection). This should not have resulted in us going offline. We'll be looking to understand more about this in due course.

All site supporter passes will be extended shortly once things have stabilised and we'll post a further update.

Admin

(thread closed by moderator)

By *j_mark OP Couple
Forum Mod
over a year ago

Totteridge/Whetstone

Just to confirm we've added 24hrs to all site supporters to apologise and make good for this outage.

We're taking steps to ensure that we won't be affected by similar situations in future.

Admin

(thread closed by moderator)

By *j_mark OP Couple
Forum Mod
over a year ago

Totteridge/Whetstone

There's some more information on this network issue on IT news sites today.

https://www.silicon.co.uk/networks/double-fibre-rupture-online-services-uk-230887

Double Fibre Network Rupture Downs Online Services Across The UK

Two separate network breaks cut off access to data centres run by cloud firm Iomart, affecting a wide range of customers

British cloud provider Iomart has apologised for an outage that lasted for several hours on Thursday afternoon, rendering online services around the UK unusable.

Iomart lists as its customers organisations including the NHS, the English National Ballet and the Royal Horticultural Society, amongst other private and public organisations.

The problem meant Virgin Trains East Coast customers could not book or collect tickets online.

More here:

https://www.silicon.co.uk/networks/double-fibre-rupture-online-services-uk-230887

Admin

(thread closed by moderator)