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Mailbox glitch???

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By *hlovers OP   Couple
over a year ago

Merseyside & Isle of Man

In the last hour our mailbox has gone from showing messages from up to 2 weeks ago to showing messages from up to "over a year ago"

That would be ok if we knew it was done to improve the Fab mailbox and is something we've suggested would be an improvement in the past but we've not seen any announcements that this was going to happen.

Our main concern is that we may have lost current and meaningful current messages in favour of outdated and irrelevant messages from "over a year ago"

Anyone else experiencing this?

Have been on the new beta system since it started with no other problems until now.

When we switch back to the original system it's the same!

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By * and M lookingCouple
over a year ago

Worcester

Ours has just stopped sending for some strange reason?/

When we click send we just jump back to the senders message??

The I.T. guys must be at play

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By *hlovers OP   Couple
over a year ago

Merseyside & Isle of Man

Never had this problem before. It's particularly alarming as we're in the final stages of putting a private party together for our closest friends and fear we may have lost some of their messages.

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By *heaspieswingerMan
over a year ago

Peak District

We wish ours would reappear!

Our have been randomly vanishing, as have our winks.

No response from admin yet about it. We imagine it's affecting a lot of people.

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By *hlovers OP   Couple
over a year ago

Merseyside & Isle of Man

Is this only since the new "beta" system? We never had these problems before

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By *heaspieswingerMan
over a year ago

Peak District


"Is this only since the new "beta" system? We never had these problems before "

Seems to be the case for us

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By *litterbabeWoman
over a year ago

hiding from cock pics.

I'm using the new mailbox and it seems to be working fine for me.

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By *hlovers OP   Couple
over a year ago

Merseyside & Isle of Man

Home now and have done a comparison between the mobile app and our laptop. Laptop is normal but the mobile is still as previously described so we've effectively got 2 different mailboxes????

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By *hlovers OP   Couple
over a year ago

Merseyside & Isle of Man

When we click on "go back to the old style" of mailbox on our mobile app it doesn't happen!

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By (user no longer on site)
over a year ago

It won't let us go back to the old style mailbox and quote a few messages from conversations have gone

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By *j_markCouple
Forum Mod

over a year ago

Totteridge/Whetstone

There was a bug which stopped some people returning to the old style mailbox. That should be fixed now if you want to try again

If you could take a screenshot of the two mailboxes we'll contact you privately with an email address to send to so we can see the problem

Admin x

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By *hlovers OP   Couple
over a year ago

Merseyside & Isle of Man

Have switched back to our old style mailbox now that the glitch has been fixed so we're happy to stick with that one. No messages appear to have been lost.

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By *ighly ProfessionalMan
over a year ago

peterborough

what happening messages all going wrong can someone respond

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By *j_markCouple
Forum Mod

over a year ago

Totteridge/Whetstone


"what happening messages all going wrong can someone respond"

What problem are you having?

Admin

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By *SAchickWoman
over a year ago

Hillside desolate

Mine was showing all my messages on one page up until today, now it's reverted back to only showing the most recent ones even though I'm still on the new look mailbox

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By (user no longer on site)
over a year ago

We've noticed a few gremlins with messages disappearing or part of a chain of messages vanishing, but we were not aware there was a new mailbox. We have no link to click to change view on either of our phones or on the iPad & our mailbox is no different than it's ever been?!

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By (user no longer on site)
over a year ago


"Mine was showing all my messages on one page up until today, now it's reverted back to only showing the most recent ones even though I'm still on the new look mailbox "

Same! I was very happy that I could see more messages on the page, now I can't and I've missed ones I want to reply to

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By *SAchickWoman
over a year ago

Hillside desolate


"Mine was showing all my messages on one page up until today, now it's reverted back to only showing the most recent ones even though I'm still on the new look mailbox

Same! I was very happy that I could see more messages on the page, now I can't and I've missed ones I want to reply to "

Still having this issue, I've tried going back to the old one then the new one again but no luck. Dammit, I was loving it too!

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