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"The only reason to ask for disciplinary action to be made public is because one doesn't actually believe the phrase "we review all reports and act where necessary". You just want proof that "justice" has been done. In my opinion..." You say that like it's a bad thing. If anyone wants to chime in now and say on here "yes I got banned for sending an abusive email" or "I got my account suspended for standing someone up", then that would be great. Anyone? Because that would be feedback for everyone to see that something actually happens. Whereas at the minute there is nothing apart from a meaningless platitude. And pretty sure a lot of people don't report poor behaviour because there's the perception that nothing is done. And as I said, a bit of Feedback would make for some happier campers. | |||
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"Do you have any idea how many reports are made every day? I've no idea but I'd guess quite a lot judging by the amount of moaning threads on the forums. How much time do you imagine it would take to not only deal with each report and then engage with the person who reported the problem? Then what do you think happens if the person who reported the issue doesn't approve of the action taken by Admin? So already there's at least two further things on each report. If you actually think it through, I'm sure we all have better ways to spend our time. Report, block, delete. " Nope. No idea how many reports there are a day. Don't care. I wasn't suggesting that you get a personalised written response. Everything Web based is done with buttons and auto replies. Unless you get to the code level. And site administrators don't wade through code to block people. A button at the bottom of the report they see which sends a response saying "thanks for the report, we've reviewed and upheld your complaint and a temporary ban is now in place" or something similar. You say "Report, block, delete". But is there any point reporting anything? Because as far as I can tell, no one ever hears anything about any action taken. As far as we are all concerned the administrators that do all this are mythical beasts. Again unless any of them are here on the forums and want to pipe up? I believe that forum moderators and photo moderators are different to administrators? A little bit of Feedback might lead to less moaning on the forums! And sure we could all get on board with that. | |||
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" Nope. No idea how many reports there are a day. Don't care. I wasn't suggesting that you get a personalised written response. Everything Web based is done with buttons and auto replies. Unless you get to the code level. And site administrators don't wade through code to block people. A button at the bottom of the report they see which sends a response saying "thanks for the report, we've reviewed and upheld your complaint and a temporary ban is now in place" or something similar. You say "Report, block, delete". But is there any point reporting anything? Because as far as I can tell, no one ever hears anything about any action taken. As far as we are all concerned the administrators that do all this are mythical beasts. Again unless any of them are here on the forums and want to pipe up? I believe that forum moderators and photo moderators are different to administrators? A little bit of Feedback might lead to less moaning on the forums! And sure we could all get on board with that. " Why do you think it's your business to know the outcome of any complaint? | |||
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"Here is an explanation from Admin from another thread on how they deal with reports. ******Just a quick note. If people report others and we can verify that they have broken site rules, we always take action (either a first and final warning, partially suspended account, fully suspended, mixture of the above). Every single report sent via the REPORT link is reviewed. Clearly it's not in our interests to have people on here who are bad for the site. Equally we need to verify what has been reported and be fair to those who have been reported. Admin PS. we never provide feedback on what has happened. It's just not practical given that we get 100s of reports a day. Here is what the page says after a report has been submitted: -- Your feedback has been saved. A website admin will shortly review your feedback and take the necessary action. After reviewing the evidence available to us, we may disable an account, remove a user, disable certain aspects of that user's account or issue a warning. By leaving feedback you help improve the site for everyone who uses it. Thank you.******" | |||
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"Here's a post from Ruggers on another thread where someone has asked a similar question... Here is an explanation from Admin from another thread on how they deal with reports. ******Just a quick note. If people report others and we can verify that they have broken site rules, we always take action (either a first and final warning, partially suspended account, fully suspended, mixture of the above). Every single report sent via the REPORT link is reviewed. Clearly it's not in our interests to have people on here who are bad for the site. Equally we need to verify what has been reported and be fair to those who have been reported. Admin PS. we never provide feedback on what has happened. It's just not practical given that we get 100s of reports a day. Here is what the page says after a report has been submitted: -- Your feedback has been saved. A website admin will shortly review your feedback and take the necessary action. After reviewing the evidence available to us, we may disable an account, remove a user, disable certain aspects of that user's account or issue a warning. By leaving feedback you help improve the site for everyone who uses it. Thank you.******" Wahey! If you read the original post I was waiting for that exact cut n paste. It's like a get out of jail free card. It's not feedback. It's the very essence of lack of feedback. | |||
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"SJ Mark. They are admins. They post quite frequently on the feedback forum." They're the overall owners and drive the site and any changes judging from the posts on the forum. But sit there going through reports? No. Do they do the ones for fabguys and fabgirls too? | |||
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"I don't. I couldn't give a shit. But this is a forum for suggestions to improve the site for users. I made a suggestion. I think that if you make a report and some action is taken it would be nice to know it. A quick scan of the forums and quite often the local status updates will show a lot of people that might like that too. I guess I'm actually quite sceptical that there is any sort of administration away from the forums and photos. Even more so after I had a post deleted on another forum the other day, where I made a similar comment. " Well good luck with your suggestion. I don't think I can be of any further use to you. | |||
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"I don't. I couldn't give a shit. But this is a forum for suggestions to improve the site for users. I made a suggestion. I think that if you make a report and some action is taken it would be nice to know it. A quick scan of the forums and quite often the local status updates will show a lot of people that might like that too. I guess I'm actually quite sceptical that there is any sort of administration away from the forums and photos. Even more so after I had a post deleted on another forum the other day, where I made a similar comment. Well good luck with your suggestion. I don't think I can be of any further use to you. " To be fair you weren't really anyway. You just toed the party line when you did the stock site response thing. And that's the opposite of what I suggested. Which is get some response other than none. | |||
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"The only reason to ask for disciplinary action to be made public is because one doesn't actually believe the phrase "we review all reports and act where necessary". You just want proof that "justice" has been done. In my opinion... You say that like it's a bad thing. " I don't see lack of trust as a positive trait, but it's clear you don't actually welcome any kind of debate. You just want to be agreed with. Good evening to you. | |||
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" Wahey! If you read the original post I was waiting for that exact cut n paste. It's like a get out of jail free card. It's not feedback. It's the very essence of lack of feedback. " It is feedback and from Admin themselves. Why does it bother you that mods are instructed to paste their answer? | |||
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"The only reason to ask for disciplinary action to be made public is because one doesn't actually believe the phrase "we review all reports and act where necessary". You just want proof that "justice" has been done. In my opinion... You say that like it's a bad thing. If anyone wants to chime in now and say on here "yes I got banned for sending an abusive email" or "I got my account suspended for standing someone up", then that would be great. Anyone? . " There has been yes ( not the suspended one as they can't post ) but people have complained on the forum that they had a warning from Admin with the threat of being disabled if they carry on while complaining that nothing ever gets done on the site for people who break rules. It was ironic really. Would it help you to know what happens with reports when they are sent in? | |||
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"The only reason to ask for disciplinary action to be made public is because one doesn't actually believe the phrase "we review all reports and act where necessary". You just want proof that "justice" has been done. In my opinion... You say that like it's a bad thing. I don't see lack of trust as a positive trait, but it's clear you don't actually welcome any kind of debate. You just want to be agreed with. Good evening to you." I do welcome debate. But your post wasn't debate. It was psychoanalysing the reasons behind my post in rather a patronising way. | |||
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" There has been yes ( not the suspended one as they can't post ) but people have complained on the forum that they had a warning from Admin with the threat of being disabled if they carry on while complaining that nothing ever gets done on the site for people who break rules. It was ironic really. Would it help you to know what happens with reports when they are sent in?" I think there is some confusion as to my motives here. The few people who have replied are under the impression that I have a big problem with timewasters or abuse etc and want my day in court or something. I/we use the site tools and common sense and as yet have not been stood up or had a horrendous meeting, and have only had 2 abusive mails after we've turned someone down. We are happy here. So no. No axe to grind. But I use the forums occasionally and once a day (if not more) there is a "Woe the Timewasters" thread amongst others which usually contain the phrase "I reported them but nothing was done" or suchlike. And invariably you or one of the other Mods closes the thread with the cut n paste from the FAQ. So I was merely on here, the forum for suggesting site improvements, suggesting an improvement that could be made to the reporting process which would satisfy those who yearn for Justice (as someone said earlier), while at the same time NOT being open to malicious use by the membership. Which seems to be the hardest part of finding a balance. You need a system that people can't abuse to be nasty basically. But I do think the current thing where you have to take it on trust that something is being done is not effective. Perhaps more detailed information on the FAQ about what happens. Do profiles get a note in the admin system if they've been abusive before, or its been reported they were a no show? So that a second separate report gets them suspended? That would be useful to know and certainly better than the nothing we currently know. This is a business, so surely an improvement to make those using that business a bit happier about it can only be good? And it might mean you have to do less moderation in the forums by pasting that bloody FAQ! | |||
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"Do you have any idea how many reports are made every day? I've no idea but I'd guess quite a lot judging by the amount of moaning threads on the forums. How much time do you imagine it would take to not only deal with each report and then engage with the person who reported the problem? Then what do you think happens if the person who reported the issue doesn't approve of the action taken by Admin? So already there's at least two further things on each report. If you actually think it through, I'm sure we all have better ways to spend our time. Report, block, delete. " that kind of proves the point that nothing is done though.but I agree block is the best way to get around problems with others.no point in having faith in admin or some of the nonsensical volunteer mods on here.to be honast they arnt really needed when I can simply block who i don't like. | |||
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"I got what you meant originally and sort of guessed you didn't have too many problems with how you enjoy the site by your previous posts about it To be fair, it isn't a paste from the FAQ's, it is a paste from what Admin have answered on the forum in the past to a question of " what happens after a report is sent in" type of question. They were trying to be transparent into what happens so people can see something does get done when people report. As you can see from it, there is a mixture of what may happen when someone is reported and yes, if there are more than one report than can be verified as being true then it helps with their decision in what they do next Yes to your question of "if they've been abusive before, or its been reported they were a no show? So that a second separate report gets them suspended?" as my previous post mentioned Your suggestion I think is a good one and Admin read all suggestions and consider every one, but I have to say, if people don't trust Admin now when they say they deal with people if they have broken rules ( like the post mods paste )then I doubt if they will trust Admin if they sent them a mail saying what they have done to a report. The reason mods paste and shut the threads is because if not, people come along and tell their experience of abuse etc and that isn't allowed on the forum so Admin hope their post goes a fair way of informing people that things are dealt with if verified " OK, thanks for that more detailed response. I take on board that people may not trust Admin to have acted even if they get an automated email saying so but it is better than the current nothing. So instead of the automated mail possibly my second suggestion of locking the offender's status to "mail/account blocked for 24hr for abuse/no show" (or words to that effect) would let people know that things do happen. And again as only an admin could do it after several bad reports it wouldn't be open to malicious abuse. If people are going to be dicks then why shouldn't others in the area be allowed to make an informed decision about them, like they do with other aspects of the profile? Plus it's quite a public statement and might act as a deterrent once people realise they could get a bad rep. Yes they can delete the profile and start again of course. But in the case of the last abuse we got it was a very well verified profile. They would probably be wary of having to start all over again and losing that. | |||
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"Do you have any idea how many reports are made every day? I've no idea but I'd guess quite a lot judging by the amount of moaning threads on the forums. How much time do you imagine it would take to not only deal with each report and then engage with the person who reported the problem? Then what do you think happens if the person who reported the issue doesn't approve of the action taken by Admin? So already there's at least two further things on each report. If you actually think it through, I'm sure we all have better ways to spend our time. Report, block, delete. that kind of proves the point that nothing is done though.but I agree block is the best way to get around problems with others.no point in having faith in admin or some of the nonsensical volunteer mods on here.to be honast they arnt really needed when I can simply block who i don't like." I'm not sure how my post proves that nothing is done... if you report an issue, it'll go to Admin and they deal with it as they see fit. Just cause they don't tell you about it doesn't mean it's ignored. It seems to me that people enjoy the drama and from what I can tell it's driven by the urge to be involved after the initial incident rather than just letting it go, a bit like rubber necking over a car crash. My nonsensical blood pressure has better things to do than give two hoots what happens to someone after they've been abusive or wasted enough of my time so I let it go and move which is why I suggested you delete and block after you've made the report. | |||
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"A no show is your word only, i could take a dislike to someone and for badness report him for a no show then hed have a status ban thing for no reason.. things like this wouldnt work people would just abuse the system.. just block and report and move on " Not at all, as I mentioned and Rugby confirmed it takes more than one report to get a ban or suspension. You might just get a warning for the first. | |||
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" So instead of the automated mail possibly my second suggestion of locking the offender's status to "mail/account blocked for 24hr for abuse/no show" (or words to that effect) would let people know that things do happen. And again as only an admin could do it after several bad reports it wouldn't be open to malicious abuse. If people are going to be dicks then why shouldn't others in the area be allowed to make an informed decision about them, like they do with other aspects of the profile? " I personally think that is way OTT. | |||
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" So instead of the automated mail possibly my second suggestion of locking the offender's status to "mail/account blocked for 24hr for abuse/no show" (or words to that effect) would let people know that things do happen. And again as only an admin could do it after several bad reports it wouldn't be open to malicious abuse. If people are going to be dicks then why shouldn't others in the area be allowed to make an informed decision about them, like they do with other aspects of the profile? I personally think that is way OTT." Especially as they'd just delete and start a new profile. It's kind of a non-starter as well as being a breach of the naming and shaming rules | |||
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" So instead of the automated mail possibly my second suggestion of locking the offender's status to "mail/account blocked for 24hr for abuse/no show" (or words to that effect) would let people know that things do happen. And again as only an admin could do it after several bad reports it wouldn't be open to malicious abuse. If people are going to be dicks then why shouldn't others in the area be allowed to make an informed decision about them, like they do with other aspects of the profile? I personally think that is way OTT. Especially as they'd just delete and start a new profile. It's kind of a non-starter as well as being a breach of the naming and shaming rules " But it's not individuals doing the naming and shaming. It's the site based on 2 or more reports about the same behaviour. So if you end up with the status then you did something to earn it. It's not based on malicious reporting. It's not OTT if you actually did it. I wasn't talking about a permanent lock to that status, just for the duration of the ban. And if that user decides to UNLOS then that's up to them, they'll have to go through all the rigmarole and reverification to get back to a good standing. It may be a deterrent after people see it happening. I suppose it might be easier to impose a stupidity block of course. Where if you arrange to meet with an unverified, unpictured blank profile, then come on the forums complaining about being stood up, then you get a site timeout to think about it! | |||
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"I on't reckon it would be a deterrent, if people are inclined to start profiles with the intention of messing people about then they would probably still do it on another profile. I suppose we could just put the people in stocks and throw rotten tomatoes at them instead " Can you throw fresh cakes at me please | |||
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"A no show is your word only, i could take a dislike to someone and for badness report him for a no show then hed have a status ban thing for no reason.. things like this wouldnt work people would just abuse the system.. just block and report and move on Not at all, as I mentioned and Rugby confirmed it takes more than one report to get a ban or suspension. You might just get a warning for the first. " It's not beyond the bounds of possibility that people could either get all their friends to also report someone or set up multiple accounts to do just that. some really are that sad and malicious... how many reports in what time frame would you set as the parameters for a ban/time out? what criteria would you use to check the authenticity of the reports? and how much would you be prepared to pay for this amount of admin? I'm going to take a wild guess that the vast majority of users aren't site supporters and I don't think 2.50 a month will really cut it...do you? | |||
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"It's not beyond the bounds of possibility that people could either get all their friends to also report someone or set up multiple accounts to do just that. some really are that sad and malicious... how many reports in what time frame would you set as the parameters for a ban/time out? what criteria would you use to check the authenticity of the reports? and how much would you be prepared to pay for this amount of admin? I'm going to take a wild guess that the vast majority of users aren't site supporters and I don't think 2.50 a month will really cut it...do you?" Well firstly as I understand the system if you report someone for an abusive email then the text of the mail is included in the report. So getting your mates to do the same would be pointless as they would have no proof. I see the problem that comes with when you report for being stood up. Unless you have an email saying "yes I'll be there at 7pm without fail" to report someone from, then it's just your word that any agreement was made. But would suggest that a flurry of reports about one person from a group of people who live suspiciously close together would be a red flag for people being vindictive. As for cost. Well I don't think the site is poor by any means. So do you know an administrator? Are they on salary? That would be nice to know. But if the general assumption is that the owners, administrators and moderators are all voluntary and do it on a part time basis, then we are back to nothing or very little actually happens if you report. Because no one is going to spend their own time wading through it all for the love of swinging. | |||
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"Because no one is going to spend their own time wading through it all for the love of swinging. " I do it cause it's especially fabulous when you try and help and people tell you that you're useless! #rewarding | |||
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"There could always be a third option where Admin do their best to keep the site safe and free from rule breakers , which I do believe they do whether people choose to believe it or not. I would also like to point out that the forum is used by around 1% of the site so the majority of users are using the site quite happily with no problems at all. Funnily enough there is a post on another thread near the bottom about someone being reported that might answer a question you had way up there. https://www.fabswingers.com/forum/help/594738#last The post is just above mine near the bottom" If only around 1% of the site use the forums then it doesn't mean that the other 99% are happy. It just means they don't use the forums. The likelyhood is that the same proportion of the 1% people who are unhappy and complain on here is reflected amongst the 99% who don't. I checked out that post and it says that once a few years ago someone said sorry after a ban or whatever. Not a high success rate. Again possibly because only 1% of the members use the forum to mention this. Possibly there are more among the 99% but we'll never know. But I'd err on the side of that being a one off. Anyway, I'm guessing this suggestion has a snowballs chance in hell, so probably best to close the thread. Think I have the lay of the land now. Perhaps something next time about emoticons or something less devisive. | |||
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" I checked out that post and it says that once a few years ago someone said sorry after a ban or whatever. Not a high success rate. " You didn't ask how high a success rate was, you asked had anyone ever mentioned that something had been done. After reading all of your posts I now think whatever answer would be the wrong one for you so yeah, maybe it should be left there | |||
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"It's not beyond the bounds of possibility that people could either get all their friends to also report someone or set up multiple accounts to do just that. some really are that sad and malicious... how many reports in what time frame would you set as the parameters for a ban/time out? what criteria would you use to check the authenticity of the reports? and how much would you be prepared to pay for this amount of admin? I'm going to take a wild guess that the vast majority of users aren't site supporters and I don't think 2.50 a month will really cut it...do you? Well firstly as I understand the system if you report someone for an abusive email then the text of the mail is included in the report. So getting your mates to do the same would be pointless as they would have no proof. I see the problem that comes with when you report for being stood up. Unless you have an email saying "yes I'll be there at 7pm without fail" to report someone from, then it's just your word that any agreement was made. But would suggest that a flurry of reports about one person from a group of people who live suspiciously close together would be a red flag for people being vindictive. As for cost. Well I don't think the site is poor by any means. So do you know an administrator? Are they on salary? That would be nice to know. But if the general assumption is that the owners, administrators and moderators are all voluntary and do it on a part time basis, then we are back to nothing or very little actually happens if you report. Because no one is going to spend their own time wading through it all for the love of swinging. " Not all of the communication between members occurs on the site...not all members friends are close to each other you haven't answered my question about the criteria or parameters...what do you consider to be reasonable or would you just pick a random number? don't get me wrong, it's clear that some people have real issues with others and the interactions that take place...is it the sites responsibility? I think perhaps they could offer more guidance for what appear to be the terminally naive or those who obviously don't have the life skills to make good choices where this pastime is concerned but the site is purely offering a tool for apparently like minded individuals to be able to get in contact with each other, what happens following that is a purely private transaction between apparent adults...if people continually make bad choices then I seriously doubt this is for them... | |||
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"The only reason to ask for disciplinary action to be made public is because one doesn't actually believe the phrase "we review all reports and act where necessary". You just want proof that "justice" has been done. In my opinion... You say that like it's a bad thing. If anyone wants to chime in now and say on here "yes I got banned for sending an abusive email" or "I got my account suspended for standing someone up", then that would be great. Anyone? Because that would be feedback for everyone to see that something actually happens. Whereas at the minute there is nothing apart from a meaningless platitude. And pretty sure a lot of people don't report poor behaviour because there's the perception that nothing is done. And as I said, a bit of Feedback would make for some happier campers. " Not only that, but when I have meets and discuss problems that people have with other users, I usually hear "not worth bothering, admin take no notice". Perhaps admin are afraid they will loose any people that they censure - and they are probably right. What is not known iis how many they loose because its widely thought (known?) that admin don't care about us. | |||
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"Definitely an area we could improve on Admin x" Not sure there's enough hours in the day to make improvements. Why not just leave to as is and let the unhappy users move on to a site with a user help line. We use the site to meet people and enjoy each others company and by using the tools supplied by the site with a little common sense works ok for us. | |||
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"I don't. I couldn't give a shit. But this is a forum for suggestions to improve the site for users. I made a suggestion. I think that if you make a report and some action is taken it would be nice to know it. A quick scan of the forums and quite often the local status updates will show a lot of people that might like that too. I guess I'm actually quite sceptical that there is any sort of administration away from the forums and photos. Even more so after I had a post deleted on another forum the other day, where I made a similar comment. " We know for a fact that actions are taken, as we've been on here 8 years, and in that time have seen profiles banned, people have time-outs from sending messages, or from posting in the forums, or from using that chatrooms. To me, it sounds more like the OP has reported someone, and maybe nothing has been done... and the OP has got a bit of a bee in his/her bonnet about it. Some reports are just one persons word against another, and some reports are impossible to act on unless there is more evidence/reports. Bottom line, if you want evidence that "something" happens when you report someone, I think you will be waiting a long time lol. | |||
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"The only reason to ask for disciplinary action to be made public is because one doesn't actually believe the phrase "we review all reports and act where necessary". You just want proof that "justice" has been done. In my opinion... You say that like it's a bad thing. If anyone wants to chime in now and say on here "yes I got banned for sending an abusive email" or "I got my account suspended for standing someone up", then that would be great. Anyone? Because that would be feedback for everyone to see that something actually happens. Whereas at the minute there is nothing apart from a meaningless platitude. And pretty sure a lot of people don't report poor behaviour because there's the perception that nothing is done. And as I said, a bit of Feedback would make for some happier campers. " Hotlist them and you will know when they get kicked off the site. I know people have been removed from the site for abusive mail and forum posts. | |||
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"Definitely an area we could improve on Admin x" Better feedback on forum bans would be good please. If you could sort it so mods could quote the offending post in the mail they send to ban them, people would know exactly what they said to get a ban for. And hopefully learn from it. | |||
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" We know for a fact that actions are taken, as we've been on here 8 years, and in that time have seen profiles banned, people have time-outs from sending messages, or from posting in the forums, or from using that chatrooms. To me, it sounds more like the OP has reported someone, and maybe nothing has been done... and the OP has got a bit of a bee in his/her bonnet about it. Some reports are just one persons word against another, and some reports are impossible to act on unless there is more evidence/reports. Bottom line, if you want evidence that "something" happens when you report someone, I think you will be waiting a long time lol." Yes because I can't possibly have any useful suggestions for site improvements unless they have been wrought in the fires of bitterness. | |||
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"SJ Mark. They are admins. They post quite frequently on the feedback forum." | |||
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