FabSwingers.com forum: Admin replying to complaints

By (user no longer on site) OP
over a year ago

I have complained twice now to admin via the instructions on the site and have not received a reply or acknowledgement both times.... Can anyone explain why please ??? Many Thanks

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By (user no longer on site)
over a year ago

"I have complained twice now to admin via the instructions on the site and have not received a reply or acknowledgement both times.... Can anyone explain why please ??? Many Thanks "

They don't usually reply.

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By (user no longer on site)
over a year ago

You won't get a reply ( 99.99%) of the time you won't.Admin will look into your report and deal with it accordingly.

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By *ose CoupleCouple
over a year ago

Bradford

So how the devil do you know if any action has been taken over your complaint?

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

Through the contact button.....they read every contact sent and but depending on what it is they may not reply.

Reporting a profile....they investigate every report and deal with if needed but they don't let the person reporting know what action ( if any ) has been taken.

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By (user no longer on site) OP
over a year ago

"So how the devil do you know if any action has been taken over your complaint?"

Exactly..... bloody nonsense

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By (user no longer on site)
over a year ago

Nothing I have reported about my own account or others has ever been acted upon. It's a joke.

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By (user no longer on site) OP
over a year ago

Very quick to jump on you but not quick enough to reply to a request or complaint. I appealed a ban and got absolutely nothing back from admin

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By (user no longer on site)
over a year ago

Probably because they receive a million and one reports / complaints each and every day and if they sat replying to every one of them, they'd have no time to do anything else - including running and maintaining the site.

All I can say is that on the very odd occasion I've reported anything, I haven't had a direct reply but I have been able to tell that my complaint has been acted upon.

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By (user no longer on site)
over a year ago

"Very quick to jump on you but not quick enough to reply to a request or complaint. I appealed a ban and got absolutely nothing back from admin "

Maybe because the ban was justified ? Only a thought

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By *mmmMaybeCouple
over a year ago

West Wales

"Very quick to jump on you but not quick enough to reply to a request or complaint. I appealed a ban and got absolutely nothing back from admin "

Me too, oh well..

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

"Very quick to jump on you but not quick enough to reply to a request or complaint. I appealed a ban and got absolutely nothing back from admin "

Here is an answer from Admin about forum bans. As you can see. if they think a ban was justified you won't hear anything back from them.

"If you contact us about a forum timeout we will look into it. If you don't hear back from us you can assume we think the timeout is fair .

If you treat the forums as a bit of fun, you won't go far wrong and you're really unlikely to have any problems.

Closing this now, any specific mod issues feel free to contact us directly.

Admin x"

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