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cant access any chat room

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By *avenkathy999 OP   Couple
over a year ago

West Moors, Dorset.

Just tried to access the chat rooms & got a message saying 'your chat session has timed out'..

Not been in the chat room since lastnight,any ideas??

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By (user no longer on site)
over a year ago

refresh or shut down ya com and re- try. that message shud only come up if you havnt typed for 30 mins in the new chat or 20 mins in old chat

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By *avenkathy999 OP   Couple
over a year ago

West Moors, Dorset.

Tried that 3 times and even tried accessing from another computer but still get the same message

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone


"Tried that 3 times and even tried accessing from another computer but still get the same message"

Try this:

Delete cookies + temp internet files.

Logout of Fab.

Log back in.

Go into chat via the link on the chat page.

If still problems let us know

Admin x

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By *avenkathy999 OP   Couple
over a year ago

West Moors, Dorset.

Tried that...Deleted all cookies,temp internet files & all history but still getting the same message and no access..This happened 2 or 3 days ago as well but seemed to have cleared itself by later in the day.

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone


"Tried that...Deleted all cookies,temp internet files & all history but still getting the same message and no access..This happened 2 or 3 days ago as well but seemed to have cleared itself by later in the day."

We'll look into this and get back to you privately.

Admin x

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

Ok we see the issue here and have contacted you privately.

Admin

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

This should now be resolved.

As a more general note, if you have a huge block list e.g. over 1500 only the most recent 1500 blocks will take effect in chat.

Admin

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By *avenkathy999 OP   Couple
over a year ago

West Moors, Dorset.

Great,all working again..thanks for your help...I cant seem to access my block list at the moment but note your comments about the max amount....Thanks again

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